OverviewWe are seeking a detail-oriented and experienced
Senior Coupa Administrator to manage, maintain, and enhance our Coupa environment. The ideal candidate will play a key role in maintaining system integrity, ensuring efficient procurement operations, and supporting end-users across the business. You will work closely with procurement, finance, IT, and third-party vendors to ensure optimal configuration, integration, and use of Coupa.
This role pays an annual salary of $92,000-$118,000 and is bonus eligible.
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).This position will remain open until October 2, 2026.ResponsibilitiesSystem Administration- Manage and configure the Coupa system, including but not limited to users, roles, workflows, process forms, reports, and master data setups.
- Set up and maintain approval workflow in accordance with company policies.
- Perform routine system maintenance and upgrades and ensure compliance with best practices.
- Monitor system performance, troubleshoot errors, and optimize workflows for efficiency.
User Support and Training- Serve as the primary point of contact for user support, addressing queries and resolving system-related issues.
- Develop training materials and conduct regular training sessions to enhance user adoption and system understanding.
- Assist in onboarding new users and provide ongoing guidance for existing users on system functionality.
Data Integrity and Security- Ensure data integrity between Coupa and ERP systems.
- Implement and monitor security policies to ensure data integrity and access controls.
- Perform regular audits to ensure system integrity and compliance with company policies.
Process Optimization and Customization- Work with stakeholders to gather requirements and implement changes to workflows, forms, and processes.
Reporting and Analysis- Create, customize, and maintain reports and dashboards to support business analytics.
- Provide data insights and reporting to management to aid decision-making and support business operations.
Qualifications- Bachelor's degree in Information Systems, Computer Science, Finance, Accounting, or a related field (or equivalent experience).
- 3-4+ years of experience with a Procure-to-Pay (P2P) platforms such as Coupa, Ariba, or an equivalent system as a heavy end user, technical owner, implementer, invoice processor, buyer, or system administrator.
- Understanding of fundamental principles of P2P, including spend and commodity taxonomies, requisitioning, PO generation, invoice processing, and disbursement.
- Experience with AP automation including e-invoicing, scanning, reporting capabilities, supplier networks, payment services, and spend analytics.
- Knowledge of e-invoicing and submittal including EDI, CSV, XML, PDF files, and online invoice templates.
- Excellent troubleshooting skills, with the ability to resolve issues independently.
- Strong project management and communication skills, with the ability to work cross-functionally.
- Detail-oriented with strong organizational and analytical skills.
- Proficiency in Excel and familiarity with reporting & analytical tools.
- Coupa Platform certification preferred.
- Additional certifications in Supplier Information Management and Coupa Pay are a plus.
