Job DescriptionWe are seeking an experienced, business-minded attorney to serve as Senior Counsel, Litigation & Operations. This role will help lead the company's litigation strategy while acting as a key legal partner to field operations and cross-functional teams. The position requires a proactive advisor who can deliver practical, risk-based guidance in a fast-paced, customer-facing environment.
Key Responsibilities:
Litigation Management:
- Lead and manage all litigation, administrative matters, and other legal disputes.
- Develop strategy aligned with business objectives and risk tolerance.
- Take lessons learned and translate into pragmatic, business-minded guidance.
- Oversee outside counsel, including budgeting and performance.
- Represent the company in mediations and drive efficient resolution strategies.
- Analyze litigation trends to inform risk mitigation and business decisions.
Operational & Business Counseling
- Provide day-to-day legal advice to field operations and business teams.
- Advise on customer issues and operational initiatives.
- Partner cross-functionally to support business growth while managing risk.
- Serve as a trusted advisor to senior leadership.
Regulatory, Compliance & Risk
- Advise on compliance with federal, state, and local laws.
- Focus areas include consumer protection, marketing, pricing, data privacy, legislative affairs, and call center.
- Develop and implement policies, training, and controls to mitigate risk.
Disputes & Investigations
- Handle escalated customer matters and regulatory inquiries.
- Conduct internal investigations as needed.
- Ensure consistent, timely, and defensible responses.
Legal Operations & Reporting
- Manage litigation spend and support legal budgeting.
- Contribute to P&L and reporting processes.
- Improve processes and leverage legal technology (e.g., matter management systems).
Qualifications- Juris Doctor (JD) degree from an accredited law school
- Admission to a state bar and in good standing, with the ability to practice law as in-house counsel in Texas
- 10+ years of experience, with a focus on litigation and/or business counseling
- Strong judgment, analytical ability, and communication skills.
- Experience managing outside counsel and legal budgets.
- Ability to manage multiple priorities in a fast-paced environment.
- Experience in an in-house environment preferred.
Preferred Experience (nice to haves, but not required)
- Government or regulatory investigations
- Personal injury or other high-volume litigation
- Consumer protection, marketing, or data privacy laws
- REITs, real estate, or self-storage industry
- TCPA, recording/wiretapping laws, or similar
- Matter management or ticketing systems (e.g., ServiceNow)
Additional InformationWorkplace- One of our values pillars is to work as OneTeam and we believe that there is no replacement for in-person collaboration but understand the value of some flexibility. Public Storage teammates are expected to work in the office five days each week with the option to take up to three flexible remote days per month.
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