The Role

Are you passionate about continuous innovation, building long-term customer relationships, and providing value through agile delivery? Do you enjoy tackling large-scale, complex problems?

Veeva Systems is looking for driven, self-motivated Professional Services Consultants with a passion for empowering enterprise companies with best-of-breed cloud-based technology. Veeva's Vault Quality helps organizations eliminate silos and accelerates the development and manufacturing of high-quality products to a greater number of patients. It is a cloud platform that unifies applications, processes and partners across content management, training, Quality Management System (QMS) and QC lab solutions (LIMS).

As a member of our Professional Services team, you will be responsible for understanding customer's current business processes and shaping future state vision, identifying and incorporating global regulatory needs, translating requirements into solution design, and defining global strategies to deploy our cloud-based solution across the enterprise.

This is a remote, full-time permanent role with Veeva. There is no work location requirement. It is customer-facing, with occasional travel requirements up to 50% of the time.

Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT) for this employment position.

What You'll Do

• Review and analyze existing Customer business processes and identify key process steps, gaps, and requirements that would impact the implementation approach
• Partner with customer SMEs and business leaders to translate requirements into solutions that solve business problems and support the needs of the Customer
• Provide consulting on Quality best practices and overall solutions based on requirements
• Develop, leverage, and maintain expertise in our Vault platform and Quality product
• Develop a trusted advisor relationship with Veeva stakeholders and the customer
• Build, test, and deploy configuration changes to live environments
• Serve as the primary customer liaison, managing communication between the project team, customer, and other internal stakeholders
• Represent Professional Services across multiple engagements and workstreams (e.g., solution design and configuration, data migration, systems integration, etc.)
• Mentor project team and junior consultants in the Professional Services organization

Requirements

• 8+ years of experience in implementing Quality Systems, understanding of Quality Management processes, GMP Systems ownership, or Software Consulting
• Proven track record leading implementation and/or IT operations as a consultant, business analyst, or IT lead and/or business sponsor
• Experience implementing software systems with the ability to comprehend and translate business requirements and create corresponding solutions designs
• Proven ability to work both independently and in teams in a dynamic, fast-moving environment
• Good understanding of SaaS and GxP principles
• Ability to quickly understand business requirements and design creative solutions
• Excellent verbal and written communication skills
• Experience in Life Sciences Quality, Manufacturing, or Healthcare spaces
• Experience with Data or Content Management applications

Interviewing with Veeva

We value your time and believe in a transparent hiring process. Here is the process you can expect.

• Follow the application process and submit your resume.
• Within 3 days, you will receive a link to a personality assessment administered by a third party.
• Once you complete the assessment, our team will review your full application package and follow up via email with our decision.
• If moving to the interview stage, the process is as follows:
  1. A conversation with the hiring manager
  2. A practical case exercise
  3. A final conversation with our group's Senior Leader.
• Once all interviews are complete, the manager will be in touch with a final decision.

Perks & Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program

Compensation

• Base pay: $80,000 - $200,000
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

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Veeva's headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Work Where It's Best for You

Work Anywhere means you can work in an office or at home on any given day. It's about getting the work done in the way and place that works best for each person. This applies across all locations and departments.

Work Anywhere does not mean work at any time. We have predictable core hours where employees are generally available for meetings and collaboration. Employees are focused and available during core hours.

We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We're investing more in offices, culture, and offsite meetings, not less.

Product teams are organized in regional product hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.

Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.

When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that.

Work at Veeva. Work where it's best for you.