Senior Consultant, Business Consulting - Commercial Transformation, Life Sciences

Infosys Limited Digital • $120K — $145K *
New York, NY 10025In-Person
Pharmaceuticals & Biotech
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5+ years of relevant experience in the Life Sciences industry with consulting or industry experience.
  • Strong understanding of pharmaceutical commercial operations and sales/marketing processes.
  • Hands-on experience with CRM, CMS, marketing automation, and analytics tools (e.g., Veeva, IQVIA).
  • Experience in designing or managing patient support programs like hub services or digital tools.
  • Demonstrated leadership in strategic initiatives, including product launch and omnichannel marketing.
  • Domain knowledge in brand marketing, digital growth strategies, and patient engagement.
  • Bachelor's degree in marketing or related field; advanced degrees preferred.

Responsibilities

  • Work directly with pharmaceutical clients on strategic Market Access and Patient Support Programs.
  • Manage program planning, execution, and reporting, ensuring successful delivery.
  • Engage with stakeholders and manage interactions with client teams daily.
  • Conduct interviews and workshops to gather information for project analysis and recommendations.
  • Collaborate with Infosys teams on sales pursuits and proposal development.
  • Develop digital capability solutions for Life Sciences organizations and publish thought leadership content.
  • Coach junior consultants and participate in training activities.

Benefits

  • Medical/Dental/Vision/Life Insurance
  • Long-term/Short-term Disability
  • Health and Dependent Care Reimbursement Accounts
  • Comprehensive insurance options including Accident and Critical Illness coverage
  • 401(k) plan with contributions based on salary level
  • Paid holidays and Paid Time Off
Full Job Description
Job Description

Senior Consultant, Business Consulting - Commercial Transformation, Pharma & Life Sciences
Infosys Consulting is looking for talented and highly motivated consultants to join our Life Sciences consulting practice specializing in Commercial Transformation Solutions. As a Senior Consultant, you will work on strategic programs in Market Access and Patient Support Programs helping clients in biopharmaceutical, medical devices and drug distributors develop strategic business capabilities while further deepening your knowledge in this area.

Responsibilities
  • This role is ideal for someone with deep expertise in pharmaceutical commercial operations, including launch strategy, go-to-market planning, sales force effectiveness, omnichannel engagement, analytics, insights and operational effectiveness programs and patient services. You will work directly with top pharma companies to deliver high-impact strategic solutions that drive commercial success and improve patient outcomes.
  • You will manage program planning, execution and reporting; be responsible for program resources, deliverables, quality, stakeholder communication, client buy-in, program risks, mitigations and budgets leading to successful program delivery.
  • Engage with key stakeholders; manage day-to-day interactions with client teams.
  • Conduct interviews/workshops/walkthroughs with subject matter experts and process owners to gather information for analysis, recommendations and for preparation of project deliverables.
  • Participate in sales pursuits in collaboration with larger Infosys teams; contribute to the proposal development process; proposal content creation and client presentations.
  • Develop solutions that enable adoption of digital capabilities for Life Sciences organizations. Participate in analyst meetings, industry speaking engagements, publish white papers/viewpoints in leading industry journals.
  • Participate in practice development activities; coach junior consultants; participate in consultant training processes.
  • Ability to travel 4 days a week to multiple client locations

Basic Qualifications
Demonstrates proven success in roles and thorough abilities in one or more of the following areas:
  • Strong understanding of the pharmaceutical commercial business and sales and marketing processes.
  • Hands-on experience working with sales and marketing systems - CRM, CMS, marketing automation systems, marketing analytics, and/or social listening platforms. Familiarity with commercial analytics tools and CRM platforms (e.g., Veeva, IQVIA, Salesforce).
  • Experience designing or managing patient support programs (e.g., hub services, nurse educator programs, digital adherence tools).
  • Proven track record of leading strategic initiatives in areas such as product launch, brand planning, sales force optimization, patient services, or omnichannel marketing.
  • Domain knowledge and work experience in one or more of the following: brand marketing, campaign management, digital growth strategies, patient and HCP engagement, marketing operations, LMR review, meetings and conventions, KOL management, sales operations, reporting and analytics
  • Knowledge and working experience with data sets relevant to patient support services - specialty data, first and third-party data, hub data.
  • 5 years of relevant professional experience in Life Sciences industry working for a consulting services organization and/or industry experience.
  • Bachelor's degree, preferably in a marketing or related field
  • Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time

Preferred Qualifications
  • Forward thinking skills in reshaping patient support and market access agenda as it evolves.
  • Thought leadership and critical problem-solving skills
  • Experience in designing new use cases that involve Analytics to derive insights for improving operational effectiveness and enabling predictive insights for decision support.
  • Experience translating business objectives to system requirements
  • Experience leading strategic and tactical discussions with Sr. Director and Director level
  • Industry experience working directly at pharmaceutical, medical devices or pharmaceutical distributor organizations is a plus
  • Master's degree or MBA is strongly preferred


Benefits

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:
  • Medical/Dental/Vision/Life Insurance
  • Long-term/Short-term Disability
  • Health and Dependent Care Reimbursement Accounts
  • Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
  • 401(k) plan and contributions dependent on salary level
  • Paid holidays plus Paid Time Off

About Infosys Limited Digital

Infosys Limited Digital Careers

Joining Infosys Limited Digital offers a unique opportunity to be part of a global team of professionals who are at the forefront of digital innovation and transformation. Infosys Limited Digital is renowned for its commitment to leadership in technology services and consulting, making it an ideal place for ambitious individuals seeking growth and career advancement.

Explore Job Opportunities

Infosys Limited Digital is actively seeking talented individuals to join their team. With a variety of job opportunities available, candidates can find positions that match their skills and interests. The company values diversity and inclusivity, ensuring that all team members have the opportunity to contribute to their fullest potential.

Experience Professional Growth

At Infosys Limited Digital, professional growth is a priority. The company offers comprehensive benefits and diversity training programs that support both personal and professional development. Employees are encouraged to take leadership roles within projects, fostering a culture of innovation and continuous improvement.

Engage in Meaningful Work

Employees at Infosys Limited Digital engage in projects that transform businesses and industries worldwide. By leveraging cutting-edge technology and deep industry expertise, the team delivers solutions that meet the complex demands of today's digital landscape.

Internship Programs

For those starting their careers, Infosys Limited Digital’s internship programs provide a robust platform for learning and development. Interns gain hands-on experience, working alongside seasoned professionals on real-world projects. This not only enhances their skills but also prepares them for future employment opportunities within the company.

Join a Collaborative Team

Infosys Limited Digital prides itself on its collaborative culture. Team members from around the globe come together to share ideas and strategies, ensuring the best outcomes for clients and stakeholders. Networking within the company is highly encouraged, opening doors to myriad opportunities for career advancement.

Prepare for Your Interview

When applying for a position at Infosys Limited Digital, it is crucial to tailor your resume to highlight relevant experience and skills. Preparation for the interview process is key, as it is a chance to demonstrate how your background aligns with the company’s needs and values.

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