Job Type
Full-time
Description
As a
Senior Conference Service Manager you will have the opportunity to create memorable experiences for our guests. This role acts as a liaison between client, national sales and the hotel to provide execution and supervision of meeting banquet functions and hotel room blocks. The Senior Conference Services Manager provides detailed event orders, resumes and diagrams for groups as well as managing group billing and room blocks. This role will provide stellar service for maximum re-booking achievement and up-sell for profitability and memorable experiences. This is a highly visible role in which you directly impact the guests visit and have the ability to create memories that will last a lifetime!
The OFFER:Our Team Members are our most important asset and that's reflected in our benefits. San Diego Mission Bay Resort is proud to offer a variety of benefits to support a team members and their families. This role is bonus eligible, with a potential annual incentive payout of 0%-33% of base compensation, subject to plan terms and performance criteria. This position is: $85,000-$95,000 annually: including base wages, incentives, and fringe benefits.
- A comprehensive Health Benefits Package to include Medical/Dental/Vison
- Supplemental benefits to select from such as Short-term Disability, Life Insurance, Hospital Indemnity. Pet Insurance
- 401K Plan with Employer Match
- Cell Phone allowance
- Onsite Complimentary Parking
- Free Meal in EDR
- Team Member/Family/Friend hotel and restaurant discounts within Noble House Hotels & Resorts
- Career growth opportunities within Noble House Hotels and Resorts and recognition programs.
- The position pay ranges from $85,000 to $95,000 annually, including base wages, incentives, and fringe benefits.
Requirements
For the
Senior Conference Services Manager role, we are seeking the following requirements:
- Two or more years of CCS experience in Hospitality preferred
- Organizational skills, manage multiple tasks simultaneously, and prioritize effectively
- Customer Service Orientated focus on providing exceptional customer service, anticipating client needs, and ensuring satisfaction.
- Menu Planning and Food Knowledge, ability to plan menus, and ensure quality and presentation standards are met.
- Problem-Solving Skills
- Flexibility and Adaptability
- Vendor Management
- Proficient knowledge of computer applications, Delphi preferred
- Refined verbal and written communication skills
- Ability to innovate and offer unique catering solutions that meet the specific needs and preferences of clients
- Strong time management skills and proven demonstration of grace under pressure
- Flexible schedule availability
Salary Description
$85,000-$95,000 annually
