Duties and Responsibilities

1.  Identifies and resolves complex nondiscrimination and compliance issues that develop with client testing.  Acts as a liaison between department, external clients, internal clients, and other Vanguard departments to ensure client and department needs are met.

2.  Performs, reviews, and explains complex nondiscrimination and compliance test to enhance overall Vanguard client relationships.  Acts as a resource to the testing teams for delivering client testing requests as needed to foster and deepen strong client relationships.

3.  Provides formal and informal training to Compliance Testing Services crewmembers including daily technical assistance as needed.

4.  Independently manages multiple projects in collaboration with peers, internal business clients, and system resources.

5.  Monitors latest regulatory developments and industry trends.  Assesses impact on testing clients and department policies and procedures.  Makes recommendations including action plans for department related to proposed regulatory changes.  Identifies risk areas for CAPRS Testing and its clients, and offers solutions.

6.  Creates and supports initiatives for the redesign of CAPRS Compliance Testing processes.  In conjunction with Compliance Testing Service Manager, drives the development of new service delivery.

7.  Participates in the recruitment of qualified crew.  Provides developmental opportunities to crew relating to complex testing/consulting assignments and delivers feedback for Team Leader coaching of crewmember.

8. Provides vendor management for departmental testing software and oversight of third party service provider(s).
9. Participates in special projects, Vanguard corporate activities, and performs other duties as assigned.

Qualifications

• Undergraduate degree or equivalent combination of training and experience.  ASPPA certification required.  Working knowledge of VISTA or other Institutional recordkeeping system preferred.  Advanced degree is desirable.
• Minimum 5 years of compliance experience including performing and reviewing nondiscrimination testing for qualified defined contribution plans.
• Strong technical knowledge of ERISA, Internal Revenue Code and Regulations, and plan administration.
• Detail oriented; ability to handle and oversee multiple issues simultaneously.
• Excellent oral, written, and interpersonal communication and presentation skills; demonstrated ability to communicate to a broad range of audiences on topics related to complex nondiscrimination and compliance testing issues.
• Demonstrated client and project management skills; ability to handle and oversee multiple projects simultaneously.
• Experience in areas related to regulatory research and inquiries, competitor compliance services, competitor defined contribution services, recordkeeping systems, and compliance/nondiscrimination testing tools.

Special Factors
Extended hours will be required, especially during peak activity months.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.