The Senior Compliance Advisory Services Officer will serve as the primary Compliance Department point of contact for assigned lines of business and/or regulatory topics.   The individual is responsible for pro-actively advising on all applicable federal and state regulatory compliance matters; ensuring the Corporate Compliance Program is appropriately implemented; and promoting a strong compliance culture.  The role will report to the Compliance Advisory Services Manager and is part of the Compliance/Risk Management team (the “second line of defense”). This position is a senior level role that will be expected to regularly interact with stakeholders, including business management, other Compliance and Risk team subject matter experts, internal legal counsel, and others.

Key Accountabilities

Overseeing the effectiveness of the Line of Business Compliance Program:

• Working with the line of business to complete and maintain current compliance risk assessments.
• Ensuring appropriate business policies and procedures for applicable regulatory requirements.
• Conducting ongoing monitoring related to key compliance risks.
• Assessing regulatory compliance training needs for the assigned businesses, reviewing course content, and ensuring appropriate role assignments.
• Investigating root causes of compliance findings (issues) and compliance-related complaints to identify trends and ensuring appropriate corrective action is taken.
• Ensuring business process or system changes address regulatory requirements.
• Reporting and escalating concerns to Compliance and line of business management. 

Proactively work with business personnel and stakeholders to mitigate compliance risk:

• Serve as the regulatory compliance subject-matter-expert to the line of business for:
• Researching and advising on general compliance questions.
• Supporting the development of strategic projects and initiatives.
• Assessing the impact of, and helping define action plans for, implementing regulatory changes, new supervisory guidance, and industry enforcement action trends.
• Reviewing proposed changes to compliance related policies and procedures.
• Assisting the line of business in determining actions to address compliance findings. 

• Maintain current knowledge of applicable laws, regulations, and industry trends.  Evaluate changes in industry practice and legal/regulatory requirements and ensure that timely appropriate action is taken.
• Assist, as needed, in preparations for compliance regulatory exams and internal audits related to assigned areas.  This includes gathering and reviewing of all requested information and/or assisting in responding to questions. 
• Provide ongoing reports to the Compliance Advisory Services Manager, the assigned line of business management team and any governance committees on relevant compliance risk topics. 

Key Competencies for Position

Culture Leadership:

• Communication: Effectively shares information and ideas with individuals and groups; displays self-awareness and self-management, tailors the delivery to the audience, and selects suitable delivery method(s).
• Collaboration: Actively seeks, develops, and maintains trusted relationships with others to achieve business goals and objectives.

Execution Leadership:

• Drive and Execution- Committed to achieving established goals, overcoming obstacles, and continuously learning to improve performance.
• Problem Solving/ Decision Making- Seeks to identify what caused the issue; incorporates input from multiple sources (e.g., lines of business, subject matter experts, data, policies, procedures, etc.) to ensure effective action and shared ownership; decisions are sound based on what was known at the time and are based on a blend of analysis, wisdom, experience, and judgement.
• Technical Knowledge- Possesses the required technical knowledge to perform the role effectively; continuous learning to adopt new trends or expertise.

Qualifications and Education Requirements

• Bachelor's degree (preferred), or equivalent work experience.
• Minimum of 10 years of relevant regulatory compliance experience in the Banking or related industry, with progressive responsibility.
• Certified Regulatory Compliance Manager (CRCM) (preferred).
• Strong technical understanding of applicable banking laws, federal and state regulations, and regulatory guidance as they apply to banking products, services, policies and procedures.
• A solid understanding of compliance risk management principles and regulatory expectations.
• Demonstrates conceptual thinking and analytical skills.  Advanced problem-solving skills with the ability to define problems, analyze the variables and propose solutions.
• Strong verbal, written and presentation communication skills.  Ability to create and present written reports.
• Strong work ethic, attention to detail, strong time management skills, works well under deadlines, ability to multi-task.
• Ability to build and maintain strong working relationships with business partners, teammates, and stakeholders.
• Required competency with Microsoft Office Suite products and general end-user computing applications.