Senior Communications Consultant

City of Red Deer

$93K — $98K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Undergraduate degree in communications, journalism, or related field and 5 years of communication experience, preferably in a municipal setting.
  • Proven success in high-impact communications planning and execution.
  • Knowledge of public relations, issues management, branding, and media relations.
  • Strong ability to clarify and communicate complex ideas simply and engagingly.
  • Superb writing and editing skills across various media.
  • Familiarity with new media technologies in corporate communications.
  • Excellent interpersonal skills, able to navigate sensitive situations diplomatically.

Responsibilities

  • Lead strategic communications planning and provide expert advice.
  • Develop and implement integrated communication and public engagement plans.
  • Advise Senior Administration and Council on communications strategies and risk management.
  • Manage and anticipate issues affecting the organization's reputation.
  • Create clear corporate messaging for complex initiatives and topics.
  • Produce diverse communication materials including news releases and digital content.
  • Enhance media relations and coordinate visibility initiatives.

Benefits

  • Mentorship opportunities with internal stakeholders and student staff.
  • Professional development through exposure to high-level strategic communication projects.
  • Potential for contract extension beyond the initial term.
  • Opportunities to work on significant municipal initiatives that impact the community.
Full Job Description
Job Description

The Opportunity:
The City of Red Deer is currently recruiting for a Senior Communications Consultant to fill an 18-month full-time term position. This Senior Communications Consultant position provides strategic communications advice on complex and longer-term communications issues, projects and initiatives. Responsible for leading in the development and implementation of strategic communications plans focusing on major corporate initiatives, budgets, strategic areas of emphasis, capital projects, strategic planning, media relations and issues management. Provides leadership to department students as opportunities arise. Provides leadership and mentorship to Communications Consultant staff on a project basis. Actual responsibilities may vary. Senior Communications Consultants may also be hired for specific projects or to focus on specific corporate priorities.

Top Key Responsibilities:
  • Lead Strategic Communications Planning - Identify organizational communications needs and provide expert advice on communications and public consultation strategies.
  • Develop and Execute Communication Plans - Create, implement, and evaluate integrated communications and public engagement plans that support corporate priorities and sensitive initiatives.
  • Provide Strategic Communications Counsel - Advise Senior Administration, Council, and departments on communications approaches, risk management, and reputation protection.
  • Manage Issues and Reputation Communications - Anticipate and address politically sensitive or high-profile issues to maintain public trust and organizational credibility.
  • Develop Corporate Messaging - Lead the creation of clear, consistent messaging on complex topics such as strategic plans, budgets, growth initiatives, and confidential matters.
  • Create Communications Content - Write and produce communication materials including news releases, briefing notes, speeches, Q&As, newsletters, website content, advertising, and multimedia materials.
  • Manage Media Relations - Build and maintain proactive relationships with media, coordinate media events, and support positive organizational visibility.
  • Coach and Support Leaders - Provide media and communications coaching to staff and Council members, helping them communicate effectively and respond to public concerns.
  • Provide Leadership and Relationship Management - Mentor and supervise students and communications staff, while building strong relationships with internal stakeholders, community partners, and consultants.
  • Ensure Accountability and Resource Management - Manage project budgets, meet client expectations, track progress, and ensure all communications activities align with the organization's strategic plan and objectives.


As our preferred candidate, you will have:
  • Knowledge gained through completing an undergraduate degree in communications, journalism, or related field, plus five years of progressively more complex communications experience, or equivalent combination of education and experience. Experience in a municipal environment considered an asset. IABC or CPRS accreditation considered an asset.
  • Record of significant accomplishments in developing and managing effective high impact communications planning and implementation.
  • Applied knowledge of communication principles including public relations, issues management, promotion, branding, media relations, public consultation, publication development and production, special event planning, crisis communications as well as marketing and general public affairs.
  • Ability to assess communications issues/requirements and provide recommendations for resolution.
  • Ability to organize, clarify and communicate complex or ambiguous ideas effectively through engaging, easy-to-understand messages.
  • Creativity, superior writing and editing ability for all media.
  • Demonstrated understanding and application of new media technologies in a corporate communications environment.
  • Ability to effectively facilitate groups to cause understanding and solicit ideas and feedback.
  • Strong interpersonal skills, including the ability to communicate with honesty, sensitivity and diplomacy, maintain confidentiality and deal tactfully in an open and political environment.
  • Ability to foster and maintain effective working relationships with diverse stakeholders both within the organization and external to it. Demonstrates appropriate confidence to earn credibility with Senior Administration and Council, while also earning the trust and confidence of staff at all organizational levels.
  • Ability to independently prioritize and manage several competing, complex, evolving projects, including associated budgets.
  • Ability to deal with confidential issues, including human resource issues, in a professional manner and in accordance with City policy.


Specific Demands of the Job:
  • May require RCMP clearance to provide service to Municipal Policing.
  • Requires high levels of concentrated effort to complete projects from conceptualization through to completion, final analysis and reporting.
  • Requires the management of diverse responsibilities and the need to regularly adjust priorities using sound judgement and informed discretion as project demands change.
  • Requires thoroughness and preciseness in carrying out projects to ensure all parties, including Senior Administration and Council, are provided with accurate information upon which to speak publicly (including to the media).
  • Requires the ability to approach issues and projects corporately, understanding the need for reputation management throughout all communications.
  • Required to work outside of regular office hours, at times, for meetings and to meet deadlines.


Affiliation: Canadian Union of Public Employees, Local 417
Status: Term Part-time
Remuneration: $44.78 to $47.41 per hour
Hours of Work: Up to 75 hours biweekly; Monday to Friday, will also be required to work outside of regular office hours for meetings and to meet deadlines when needed.
Additional Information: The term of this position is anticipated to be approximately 12-18 months with the possibility of an extension.

The City of Red Deer does not permit the use of unauthorized internet resources or Artificial Intelligence (AI) tools (for example, Copilot, ChatGPT or any other form of AI) during interviews or any supervised or timed assessments. Any violation may be investigated and result in serious consequences, including the rejection of your application.

We thank you for your application. Only those selected for an interview will be contacted.

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