Full Job Description
Subject matter expert in the development, planning, and execution of the Bank's or department's communication strategy. Develops and leads plans for effective communication strategies, projects, and programs specifically to promote engagement and understanding of Bank and department goals, high-priority initiatives, and stakeholder viewpoints.
Essential Accountabilities
• Advises key stakeholders on developing and executing effective communication strategies related to high-priority projects and develops and oversees additional projects.
• Responsible for creation and execution of communication strategies and tactics targeted at Bank leadership and employees.
• Writes or reviews communication deliverables for the Bank or department across a variety of communication media.
• Develops and implements measurement strategies related to communications tools and approaches.
• Develops key relationships with and promotes ongoing collaborative partnerships with Bank and Federal Reserve System colleagues.
• Ensures web content and communication materials are maintained to keep information current and engaging.
• Recognized as an expert and advisor within the organization and has in-depth expertise in communications and broad knowledge of other disciplines within other departments.
• Solves unique and complex problems that have a broad impact on business lines or the Bank.
• Experience working in a matrixed communications environment.
• Performs other duties as assigned or requested.
Education and Experience
• Bachelor's degree and 10 years of related work experience OR
• Master's degree and 7 years of related work experience
Knowledge and Skill Areas- Expert Level
• Previous experience translating complex initiatives into effective communication campaigns
• Advanced skills to counsel senior leadership in the capacity of a strategic advisor
• Expert written, verbal, and multimedia communication skills
• Expert knowledge of project management
• Experience using data analytics to measure effectiveness of communication initiatives
• Expert in creating concise and compelling communications for different audiences
• Experience with content-management platforms; familiarity with Sitecore a plus
• Expert knowledge of creating and executing effective communications plans and campaigns
• Experience leveraging intranet to drive employee engagement
• Advanced knowledge of Microsoft Office applications
• Expert problem-solving and analytical skills and attention to detail
• Working knowledge of design tools; experience with Canva and Photoshop a plus
• Individual and team innovation and collaboration
The expected starting salary range for the Senior Communications Advisor is between $123,700 and $154,600 annually. Final salary and offer will be determined by the applicant's background, experience, skills, internal equity, and market data.
The Cleveland Fed offers benefits to support overall health and financial security. Learn more about our benefits here: https://www.clevelandfed.org/careers
Physical Demands and General Working Conditions
This is not necessarily an exhaustive list of all responsibilities, duties, standards or requirements, efforts, skills, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, the Federal Reserve Bank of Cleveland reserves the right to revise this or any job description at any time.
Full Time / Part Time
Full time
Regular / Temporary
Regular
Job Exempt (Yes / No)
Yes
Job Category
Communications/Public Relations Family Group
Work Shift
First (United States of America)