Marsh McLennan

Senior Communication Specialist

Marsh McLennan • $70K — $95K *
Urbandale, IA 50322Hybrid
Business Services
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 5+ years in consumer or B2B direct marketing
  • Strong project management skills
  • Exceptional written and oral communication skills
  • Persuasive negotiation abilities
  • Experience in stakeholder management

Responsibilities

  • Oversee annual client communication calendars
  • Plan and execute complex multichannel marketing campaigns
  • Manage internal and external project relationships
  • Produce high-quality client deliverables and presentations
  • Act as a trusted advisor balancing strategy with execution
  • Develop and manage client communications budgets

Benefits

  • Work in collaboration with dedicated consulting teams
  • Opportunity for hands-on marketing execution
  • Engage in strategic planning and measurement of marketing initiatives
  • Access to resources and support from a global leader in consulting
  • Growth potential through proactive client relationship management
Full Job Description
Company:
Mercer

Description:

Job Description

We're seeking a Senior Communications Specialist who combines strategic thinking with hands-on marketing execution. This role partners closely with consulting and client service teams to plan, deliver, and measure client communications and marketing programs from strategy through execution. The ideal candidate brings strong experience in direct marketing, excellent stakeholder management skills, and a data-driven approach to improving client engagement and demand generation.

What can you expect?
  • This position brings a broad, practical understanding of communication best practices, marketing project planning, and client delivery to every engagement.
  • Direct collaboration with clients to assess current communications and channel options, then recommend prioritized, measurable improvements.
  • End-to-end ownership of marketing programs-annual communication calendars, multichannel campaigns, and stewardship plans-that align with client goals.
  • Close coordination across internal teams and external vendors to manage campaign execution while maintaining brand standards, quality, and timelines.
  • Acts as project manager to facilitate reviews between carriers, internal stakeholders, and clients, working closely with copywriters, designers, digital specialists, print production, and reporting & analytics to keep projects efficient and aligned.
  • Preparation of client-facing materials and support for meetings, strategy workshops, and stewardship reviews with presentations, one-pagers, and status updates.
  • Proactive identification of opportunities to grow client relationships through new communications initiatives and value-added services.


We will count on you to:
  • Oversee the development and timely delivery of annual client communication calendars, ensuring each plan supports client priorities and business objectives.
  • Plan, coordinate, and execute complex, multichannel marketing campaigns that align with client goals and drive measurable results.
  • Lead and manage internal and external relationships as the project manager-setting expectations, monitoring quality, coordinating consulting, creative, digital, copywriting, design, print production, and analytics teams, and facilitating reviews between carriers, stakeholders, and clients to keep work efficient, aligned, and delivered on time and on budget.
  • Produce polished client deliverables and presentations that clearly connect marketing activity to business outcomes.
  • Act as a trusted advisor to clients-balancing strategic insight with pragmatic, results-oriented execution.
  • Develop and manage annual client communications budgets-aligning spend to strategic priorities, providing recommendations to maximize ROI.

What you need to have:
  • Minimum 5 years of experience in consumer direct marketing and/or business-to-business direct marketing or equivalent in experience or demonstrated capabilities.
  • Experience with project management, specifically managing both internal and client-facing work.
  • Demonstrate excellence in written and oral communication to effectively present new concepts and drive outcomes.
  • Persuasive negotiating skills as measured through ability to convince key internal and external stakeholders to approve and support firm-developed marketing strategies.


Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. For more information about Mercer, visit mercer.com, or follow us on LinkedIn and X.

About Marsh McLennan

Marsh McLennan Careers

Join the exceptional team at Marsh McLennan, a global leader in professional services, offering unparalleled job opportunities in insurance, risk management, and consultancy. As the company propels forward, it invites dedicated professionals to contribute to a culture of innovation, leadership, and growth.

Work You’ll Do

At Marsh McLennan, you will engage with complex challenges that push the boundaries of your skills and knowledge. Our team thrives on diversity and the shared goal of delivering impactful solutions to our clients worldwide. By joining us, you will be part of a culture that values diversity training and leadership development, ensuring every team member is equipped for success.

Explore Professional Growth

Marsh McLennan is committed to the professional growth of its employees. Whether you are seeking a position that offers a path to leadership or looking for robust internship programs to kickstart your career, Marsh McLennan provides the resources and global platform to propel your ambitions into achievements. Our benefits package is designed to support the well-being and continuous professional development of all staff, from entry-level to senior leadership roles.

Innovative Work Environment

Our company is at the forefront of industry innovation. The collaboration between experienced professionals and fresh talent generates dynamic solutions that keep Marsh McLennan at the cutting edge of the industry. Our team is encouraged to lead with creativity and embrace new ideas, driving the company’s legacy of pioneering industry-first solutions.

Join Our Team

Marsh McLennan is hiring! Explore the multitude of job opportunities on our careers page, from strategic advisory roles to operational excellence positions. We look for passionate, curious, and solution-driven team players. Enhance your career with Marsh McLennan, where your skills will be honed through challenging projects and high-impact strategies.

Networking and Career Advancement

Networking at Marsh McLennan opens doors to enriching connections and countless opportunities within the industry. Our professionals benefit from an environment that fosters networking through events, professional groups, and collaborative projects. With Marsh McLennan, career advancement is not just a possibility—it is an expectation.

Prepare for Your Interview

Ready to apply? Make sure your resume highlights your most relevant experiences and skills tailored to the position you are applying for. Our interview process is designed to understand your capabilities and fit with our team’s goals and values. Prepare to discuss how your background, experiences, and professional aspirations align with the opportunities at Marsh McLennan.

Stay Connected

Keep up to date with the latest from Marsh McLennan: - **Career Insights**: Gain insider perspectives and industry-leading insights through our careers blog. - **Job Alert Emails**: Personalize your subscription to receive job alerts and the latest news tailored to your preferences. Discover the rewarding career opportunities awaiting at Marsh McLennan, where your professional journey is just the beginning. Join us in shaping a future defined by insight, integrity, and innovation.
Learn more about Marsh McLennan
Size
83,000 employees
Market Cap
$82.6 billion
Industry
Finance & Insurance
Net Income
$2 billion
Founded
1914
5 Year Trend
+8.5%
Revenue
$17.2 billion
NASDAQ
MMC
* Ladders Estimates

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