Overview

The Senior Commercial Loan Processor/Closer functions as a subject matter expert and key operational partner within the commercial lending division, bearing primary responsibility for the independent management of complex commercial loan transactions from initial intake through final funding. This includes overseeing loan processing, documentation preparation, due diligence analysis, closing coordination, and comprehensive risk assessment.

In executing these responsibilities, the role entails the critical evaluation and interpretation of loan approval requirements, thorough analysis of documentation and due diligence findings, and the identification and mitigation of transactional risks. The individual is accountable for providing well-reasoned, examiner-defensible recommendations to management, underwriting, and lending officers regarding loan structure, documentation adequacy, condition satisfaction, collateral perfection, and overall funding readiness in alignment with approved credit terms and underwriting guidance.

The position exercises significant discretion and independent judgment in coordinating and managing commercial loan transactions from intake through funding, resolving documentation and compliance issues, interpreting lending policies and procedures, evaluating documentation sufficiency, identifying and resolving transactional issues, and determining appropriate courses of action to facilitate successful loan closings consistent with approved loan structures and organizational requirements.

The Senior Commercial Loan Processor independently prioritizes workload, evaluates transaction readiness, determines documentation requirements, identifies operational and compliance risks, and makes recommendations routinely relied upon by lending officers, underwriting, management, and internal stakeholders. The position serves as a resource to lending staff, contributes to process improvement initiatives, and supports the ongoing development of commercial lending operational practices and controls to strengthen the control environment and support audit readiness.

Responsibilities

• Commercial Loan Transaction Management
  • Independently manage commercial loan transactions from intake through closing and funding, exercising judgment in determining workflow priorities, transaction readiness, documentation requirements, and closing strategies.
  • Analyze loan requests, approved credit structures, commitment terms, and underwriting approvals upon intake to identify documentation requirements, due diligence needs, collateral considerations, closing requirements, and potential operational risks.
  • Maintain oversight of assigned loan pipeline, identifying potential delays, documentation deficiencies, policy exceptions, and operational risks and implementing corrective action plans to ensure adherence to established timelines and service standards.
  • Communicate transaction status, emerging risks, and recommended solutions to lending officers, underwriters, management, and other stakeholders.
  • Coordinate competing priorities across multiple complex transactions while ensuring compliance with established timelines and service standards.
• Documentation Analysis and Risk Assessment
  • Review and analyze borrower, guarantor, entity, collateral, and third-party documentation to determine completeness, consistency, and compliance with internal policies and legal requirements.
  • Exercise independent judgment in identifying documentation deficiencies, legal concerns, collateral issues, policy exceptions, operational risks, and transaction-specific challenges.
  • Independently evaluate whether documentation and due diligence requirements have been met in accordance with organizational policies.
  • Make recommendations regarding documentation sufficiency, condition clearance, funding readiness, and risk mitigation strategies within the scope of operational authority and consistent with approved credit parameters.
  • Analyze policy exceptions, documentation exceptions, and unique transaction structures and recommend appropriate resolution strategies to management, lending personnel, underwriting, and legal counsel.
  • Interpret organizational policies, procedures, and lending requirements and apply them to complex transaction structures.
• Third-Party Due Diligence Oversight
  • Direct and oversee third-party due diligence activities, including title, appraisal, environmental, flood, UCC, survey, and related vendor services.
  • Analyze third-party reports and findings to identify issues affecting collateral, loan structure, documentation requirements, compliance obligations, or closing readiness.
  • Resolve issues arising from third-party due diligence by determining appropriate corrective actions and coordinating implementation with stakeholders.
  • Serve as the primary operational point of contact for vendors and external service providers throughout the loan closing process.
• Loan Documentation and Closing Administration
  • Analyze approved loan structures, credit memorandums, commitment letters, term sheets, and approval conditions to develop and execute closing strategies consistent with approved credit terms and organizational policies.
  • Interpret loan approval conditions and documentation requirements, determining appropriate documentation, follow-up actions, and resolution strategies.
  • Determine required loan documentation packages based on collateral type, ownership structure, guarantor requirements, entity structure, transaction complexity, and approved loan terms.
  • Prepare, draft, review, and coordinate commercial loan documentation packages to ensure consistency with approved loan structures, credit approvals, collateral requirements, and organizational policies.
  • Determine appropriate documentation approaches based on transaction structure, collateral type, entity ownership, guarantor relationships, and legal requirements in alignment with approved loan terms and legal guidance.
  • Review internally generated and attorney-prepared loan documents to identify inconsistencies, documentation deficiencies, policy exceptions, operational risks, and potential enforceability concerns.
  • Interpret legal and loan documentation requirements and coordinate resolution of documentation issues with lending officers, legal counsel, title companies, escrow officers, borrowers, and other transaction participants.
  • Exercise independent judgment in determining documentation sufficiency, condition satisfaction, collateral perfection requirements, and closing readiness.
  • Recommend solutions for complex documentation issues, exceptions, and transaction challenges while balancing operational, compliance, legal, and risk considerations.
  • Direct and coordinate closing activities, ensuring all documentation, approvals, due diligence requirements, and funding conditions have been satisfied.
  • Authorize advancement of transactions to funding in accordance with established approval authorities and funding controls upon verification that documentation, collateral, compliance, and approval requirements have been met.
  • Oversee post-closing review activities, identifying and resolving documentation exceptions, trailing items, collateral perfection matters, and file deficiencies.
• Operational Leadership and Process Improvement
  • Serve as a subject matter expert and operational resource for commercial lending staff regarding loan documentation, closing requirements, funding procedures, transaction workflow, and lending operations best practices.
  • Recommend enhancements to procedures, controls, documentation standards, operational processes, and workflow management practices to improve efficiency, quality, risk management, and audit readiness.
  • Participate in the development, maintenance, and refinement of departmental procedures, job aids, training materials, quality control standards, and operational guidelines.
  • Assist in training, mentoring, and providing guidance to less experienced staff regarding commercial loan documentation, processing requirements, and transaction management practices.
• Compliance and Quality Oversight
  • Evaluate transactions for compliance with internal policies, regulatory requirements, approval authorities, collateral perfection standards, and established lending practices.
  • Identify control weaknesses, operational risks, compliance concerns, and process gaps and recommend corrective actions.
  • Support audits, examinations, loan reviews, and quality control activities through analysis of documentation, transaction histories, operational processes, and supporting records.
  • Exercise independent judgment in determining documentation adequacy, evidentiary support, and transaction completeness prior to funding authorization.
• Cross-Functional Partnership
  • Collaborate with Commercial Loan Officers, Underwriters, Credit Administration, Servicing, Accounting, Legal Counsel, and management to resolve complex transaction issues.
  • Provide informed recommendations regarding documentation, closing structure, condition fulfillment, funding considerations, collateral matters, and operational risk issues consistent with approved credit parameters.
  • Serve as a key contributor to commercial lending initiatives, workflow improvements, strategic operational objectives, and departmental projects.
  • Represent commercial lending operations in cross-functional discussions regarding process improvements, operational controls, and transactions

Qualifications

• Bachelor's degree preferred
• 8+years' experience loan processing (combination of consumer, mortgage and/or commercial)
• 5+ years' commercial experience
• The role is based at Patelco HQ in Dublin, CA
• This role is eligible for hybrid work arrangements.

Target Base Pay

$101,566 yearly

Compensation at Patelco

Please note that the salary information is a general guideline only. Patelco Credit Union considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. We offer a competitive total rewards package including a Short-Term Incentive (STI) program for all regular positions and a wide range of medical, dental, vision, financial, and other benefits.

We Offer

Physical Health:

• Exceptional Medical, Dental, Vision, and Life Insurance benefits

• Onsite fitness center at HQ and rewards for completing wellness related activities

Financial Health:

• Competitive compensation packages with bonus opportunity
• 401(k) with 3% Safe Harbor and 5% employer match
• Discounts on loan products

• Tuition reimbursement

Emotional Health:

• Employee Assistance Program (EAP)

• PTO for part-time and full-time positions

• Paid holidays

Personal Development:

• On-the-job training and skills development
• Internal transfer opportunities for career growth
• Volunteer work

Flexible work arrangements available for specific positions