Senior Cloud Security Engineer (Remote Canada)

Smile Digital Health

$130K — $145K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years in Information Technology with a focus on infrastructure and platform services automation.
  • 3+ years of experience engineering and supporting containerization technology like Kubernetes and Docker.
  • 3+ years working with major cloud providers (AWS, Azure, OCI, GCP).
  • Professional Cloud Certifications are preferred, indicating a commitment to continued learning.
  • Proven capability in translating complex customer requirements into practical cloud solutions.

Responsibilities

  • Collaborate with teams to create reliable cloud environments for various infrastructure builds.
  • Provide advanced technical support to internal teams and external customers.
  • Educate clients on effective cloud deployment strategies.
  • Lead infrastructure implementation for core products as a subject matter expert.
  • Address customer integration issues during service implementation efficiently.
  • Design and document procedures for troubleshooting and system maintenance.
  • Conduct thorough root cause analysis on implementation errors and liaise with the development team.

Benefits

  • Remote work environment promoting work-life balance.
  • Flexible time off policy including personal and sick days.
  • Comprehensive health and medical benefits to support employee wellness.
  • Retirement savings programs such as RRSP/TFSA/401K with employee contributions.
  • Life and disability insurance for financial security.
  • Employee assistance program for mental health support.
  • Opportunities for professional development through study programs and learning tools.
  • Engagement in social activities through the Super HAPI Fun Club.
Full Job Description
The Cloud Security Engineer is responsible for designing, automating and deploying production grade services on behalf of the customers to a variety of clouds such as AWS, Azure, OCI and GCP. This position works closely with the Cloud Architect and Development teams to ensure infrastructure fulfills the project's deliverables while keeping a high standard of quality and operational maturity.

Responsibilities:

  • Collaborate with Development and Architecture teams to build complex and highly available cloud environments for Internal and External infrastructure builds.
  • Provide Level 3 Technical support to Internal teams, Customers and Partners to support our core product.
  • Lead and educate clients on cloud deployment patterns.
  • Act as a SME for implementing and building infrastructure to support our core product.
  • Investigate and resolve any customer integration issues that arise during implementation.
  • Design procedure for system troubleshooting and maintenance.
  • Perform root cause analysis for any implementation errors and provide feedback to the Core dev team.
  • Document best practices and lessons learned.
  • Design, implement and maintain a secure and scalable infrastructure platform.
  • Provide ongoing maintenance and support of internal tools, improve system health and reliability.
  • Accountable for ensuring that all working hours are accurately reported in Netsuite on a daily or weekly basis, that the majority of (if not all) hours are tracked as billable and that the project management tool in Netsuite is properly and fully utilized
  • Tracking and reporting of billable hours is a critical aspect of project management and delivery to our customers and this is a major area of accountability.
  • Participate in on-call rotation to provide application and infrastructure support, incident management and troubleshooting.


Requirements :

  • At least 6+ years of experience in Information technology, with infrastructure and platform services automation expertise.
  • 3+ years of experience with engineering and supporting containerization technology.
  • 3+ years of experience on AWS, Azure, OCI or GCP.
  • Professional Cloud Certifications are preferred.
  • Experience building end-to-end cloud solutions using low level architecture documents.
  • Demonstrated experience in translating customer requirements to net new infrastructure to address business needs.
  • Drive to innovate and use various technologies to solve complex business needs.
  • Expertise in troubleshooting support escalation, on-Call process optimization and documenting knowledge.
  • Solid networking fundamentals and proven experience with Security and Compliance (SOC2, HIPAA, ISO27001) best practices and how to implement controls that support high-velocity software delivery teams.
  • Proven experience with Kubernetes/Openshift and Docker.
  • Experience with Infrastructure as code tools such as Ansible, Terraform or CloudFormation.
  • Deep knowledge of cloud service providers and best practices around implementation and configuration, preferably managing customer environments.


$130,000 - $145,000 a year

Some of the benefits we offer:

* Remote Work Environment

* Flexible Time Away From Work Policy including PTO, Personal and Sick Days

* Competitive Salary and Health/Medical Benefits

* RRSP/TFSA/401K Employee Contribution

* Life and Disability

* Employee Assistance Program

* FHIR Study Program and Skillsoft Learning

* Super HAPI Fun Club

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