New York University

Senior Clinic Manager

New York University$88K — $108K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree required; Master's Degree in Healthcare Administration preferred.
  • 5+ years of relevant experience or equivalent combination of education and experience, including supervisory office/clinical activities.
  • Preferred: 5+ years of practice management experience.
  • Excellent interpersonal, communication, and customer service skills.
  • Ability to train staff in customer service techniques with proficiency in word processing, spreadsheet, and database software.
  • Familiarity with Article 28 and related health protocols is preferred.

Responsibilities

  • Manage daily operations of assigned clinics, ensuring accurate patient records and timely billing.
  • Develop and implement office guidelines and procedures to enhance operational efficiency.
  • Ensure patient care is delivered promptly and aligns with quality standards.
  • Consult with dental students and faculty to resolve patient issues effectively.
  • Authorize special payment arrangements and approve discounts for patients as needed.
  • Supervise clinic staff and manage departmental budgets responsibly.
  • Conduct audits to ensure compliance with clinical protocols and maintain data integrity.

Benefits

  • Opportunities for professional development and training.
  • Contributions towards environmental sustainability initiatives.
  • Work in a mission-driven organization focused on enhancing community health.
Full Job Description
Position Summary

Manage day-to-day activity of assigned clinics, ensuring patient records are completed, encounter forms are tracked for billing, and fees are collected; develop new office guidelines and procedures; ensure patient care is delivered in a timely and appropriate manner; consult with dental students and faculty to resolve patient problems; authorize special payment arrangements and approve discounts; supervise staff and administer budgets. Conduct audits for all clinics in the department, ensuring integrity for clinical protocol and fiscal data.

Qualifications

Required Education:
Bachelor's Degree

Preferred Education:
Master's Degree in Healthcare Administration

Required Experience:
5+ years relevant experience or equivalent combination of education and experience. Must include experience supervising office and/or clinical activities.

Preferred Experience:
5+ years practice management experience

Required Skills, Knowledge and Abilities:
Excellent interpersonal, communication, and customer service skills. Ability to train staff in use of customer service techniques. Knowledge of word processing, spreadsheet, and database software.

Preferred Skills, Knowledge and Abilities:
Familiarity with Article 28 and related health protocols.

Additional Information

In compliance with NYC's Pay Transparency Act, the annual base salary range for this position is USD $88,000.00 to USD $108,000.00. New York University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. This pay range represents base pay only and excludes any additional items such as incentives, bonuses, clinical compensation, or other items.

NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/nyugreen.

About New York University

New York University (NYU) is a private research university based in New York City. Founded in 1831, NYU is one of the largest private universities in the United States, with a total enrollment of over 50,000 students across its various campuses. The university offers a wide range of undergraduate and graduate programs, including business, law, medicine, and the arts. NYU is known for its strong academic programs, world-class faculty, and diverse student body. The university has a long history of innovation and has been at the forefront of many important developments in fields such as finance, technology, and the arts.
Learn more about New York University
Size
19,000 employees
Industry

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