Ropes & Gray

Senior Client Operations & LPM Analyst

Ropes & Gray$117K — $178K *
Legal & Accounting
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree and 5+ years experience in law firms or complex organizations required.
  • Strong technology proficiency, especially in Excel and business intelligence tools.
  • Demonstrated analytical skills, comfort with numbers from academic or professional experience.
  • Exceptional communication skills for presenting insights to varied audiences.
  • Strong project management and critical thinking abilities are essential.

Responsibilities

  • Delivers client relationship success by analyzing financial data and using business intelligence tools.
  • Manages client support processes for an assigned portfolio of clients.
  • Utilizes best practices and insights to support clients' operational legal needs.
  • Creates detailed reports on financial status and risk assessments.
  • Offers innovative recommendations to enhance financial performance and efficiency.
  • Applies legal project management principles to improve matter management profitability.
  • Identifies opportunities to enhance team service efficiency and scales operations.

Benefits

  • Comprehensive health and well-being benefits.
  • Opportunities for personal and professional development.
  • Clear paths for career growth within the organization.
  • Supportive and collegial work culture.
Full Job Description
Overview

The legal market is undergoing a period of hyper-change, driving opportunities for innovative thinking and diverse professional experiences.  The Client Operations Services & LPM (Legal Project Management) team thrives on these changes, residing at the intersection of legal operations, process improvement, technology, data storytelling, client service and legal practice.  Our mission is to strengthen Ropes & Gray's client relationships and optimize the delivery of legal operations services by developing innovative tools and processes that drive efficiency and meet our clients' evolving priorities.

 

Responsibilities

The role of the senior analyst is to drive profitable matter management and effective client relationship management through a focus on a particular industry and/or legal practice area to generate insights, including risk factors and cost drivers unique to that industry or practice.  The senior analyst will build tools and templates that incorporate those insights, as well as provide qualitative and quantitative analytics and data storytelling.

  • Delivers successful outcomes for client relationships and matters by consolidating and analyzing financial data, and leveraging business intelligence tools.
  • Responsible for execution of client support processes for portfolio of firm clients.
  • Draws on firm’s best practices and resources, practice group priorities and an overall understanding of each specific client’s operational priorities and legal operations in supporting clients and legal teams.
  • Assembles and summarizes data to structure sophisticated reports (e.g. cost estimates, complex budgets and progress reports) on financial status and risks.
  • Provides creative alternatives and recommendations to reduce costs and improve financial performance, including opportunities for legal team efficiencies.
  • Provides key insights and recommends tools and best practices for profitable management of legal matters using legal project management tools and principles, learnings about clients and matters, and legal practice/industry experience.
  • Seeks out opportunities to scale team service model and flag opportunities for team efficiencies.
  • Leverages effective facilitation and collaboration skills to partner with cross functional stakeholders at the firm.
  • Qualifications
  • A bachelor's degree and at least 5 years of experience working in a law firm, corporate legal department, financial institution or other large complex organization is required.
  • Excellent technology skills including Excel and ability to learn business intelligence and collaboration software (e.g., MicroStrategy, HighQ) required.
  • Analytics experience and comfort with numbers, acquired through academic study or job experience.
  • Ability to effectively communicate qualitative and quantitative insights via strong written and verbal communication; experience presenting to diverse audiences.
  • A strong project management orientation is critical, including strong business analytics, critical thinking, troubleshooting, problem-solving and project management skills.
  •  

    Compensation and Total Rewards Package

    Ropes & Gray is proud to offer a comprehensive Total Rewards package to our business support team members. The firm also offers comprehensive health and well-being benefits, personal and professional development, career growth opportunities and a collegial and supportive culture. The anticipated pay range for this role is listed below and represents our good faith and reasonable estimate of the starting salary range at the time of posting. In addition, this role is eligible for a discretionary bonus based on performance. The actual offered rate for this position will be determined based on job-related, non-discriminatory factors, including qualifications and experience, geographic location, education, external market data and consideration of internal equity.

     

    Boston: $117,200 - $178,700

    New York: $127,900 - $195,000

    Working Conditions

    This position requires hybrid on-site presence as an essential function of the role. Consistent and predictable on-site presence is required for ongoing business continuity, professional development and effective collaboration with colleagues and management.

    About Ropes & Gray

    Ropes & Gray is a global law firm with more than 1,400 lawyers and professionals in 11 offices located in the United States, Asia and Europe. The firm has a diverse practice that includes corporate and transactional law, litigation and enforcement, intellectual property, private equity, real estate, tax, and bankruptcy and restructuring. Ropes & Gray serves clients in a wide range of industries, including private equity, life sciences, health care, technology, media and telecommunications, financial services, and energy and natural resources.
    Learn more about Ropes & Gray
    Size
    4,000 employees
    Industry
    Founded
    1865

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