Chubb

Senior Claims Director-Major Accounts Excess Complex

Chubb • $107K — $156K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years experience as a claims professional with expertise in file and litigation management.
  • Experience in Automobile and General Liability claims, particularly in specialized areas like Oil/Gas, Energy, and trucking.
  • Strong background in addressing complex coverage issues.
  • Understanding of insurance principles and legal frameworks.
  • Familiarity with industry best practices and procedures.
  • Ability to work independently and learn from diverse sources.
  • Excellent communication and negotiation skills, with a focus on professionalism.

Responsibilities

  • Provide outstanding customer service to insureds, brokers, and TPAs during casualty claims adjustment.
  • Analyze coverage and effectively communicate coverage positions to relevant parties.
  • Conduct and direct thorough investigations into loss facts and third-party damages.
  • Monitor and assign tasks to defense counsel and legal teams.
  • Evaluate coverage, liability, and damages to assess exposure for the insured and the company.
  • Set reserves or recommend reserve changes based on thorough analysis.
  • Report to reinsurers and facilitate the prompt collection of reinsurance as needed.
  • Travel to conferences, mediations, and trials, with travel requirements between 30-40%.

Benefits

  • Comprehensive benefits package including health, dental, and wellness programs.
  • Participation in a discretionary annual incentive program.
  • Opportunities for professional growth and development within a diverse environment.
  • Supportive workplace culture that promotes teamwork and inclusion.
  • Empowerment to work independently and engage with diverse perspectives.
Full Job Description
Job Description

This is a role focused on technical claim handling for Chubb insured's nationwide. In this role you will manage complex primary and excess general liability and automobile claims, both litigated and non-litigated. This role requires an individual to be accountable for the handling and disposition of claims including investigation, coverage determination, reserving, negotiation and settlement or trial strategies. This position will require some travel, as well as coordinating with and servicing both internal and external business partners. You will represent the company at meetings with management and business partners, as well as at mediations, settlement conferences and trials.

Responsibilities
  • Provides outstanding customer service and works well with the insured, broker and TPA in the adjustment of casualty claims.
  • Analyzes coverage and communicates coverage positions.
  • Conducts, coordinates, and directs investigation into loss facts and extent of third-party damages.
  • Directs and closely monitors assignments to defense counsel and defense team.
  • Evaluates information on coverage, liability, and damages to determine the extent of exposure to the insured and the company.
  • Sets reserves within authority or makes claim recommendations concerning reserve changes to supervisor.
  • Reports to reinsurers and facilitates the prompt collection of reinsurance on those matters where they are accountable.
  • Travels to conferences, mediations, and trials as necessary. Travel ranges from approximately 30% to 40%, but it could be more as dictated by business needs.


Qualifications

  • 7+ years experience as a claims professional with a specialized and technical competence in the handling of claims with emphasis on hands-on file and litigation management.
  • Automobile and General Liability (GL) experience in Products, Premises Liability, Oil / Gas and Energy and trucking.
  • Strong background and demonstrated ability in dealing with significant coverage matters.
  • An understanding of the tenants of insurance and legal principles.
  • Working knowledge of industry best practices and procedures.
  • An ability to work independently and assimilate learning materials on many different subjects from various sources.
  • Excellent interpersonal communications and negotiation skills; and an ability to deal with customers and business partners in a professional manner.
  • Ability to make prompt, intelligent decisions based upon detailed analysis of complex issues.
  • Demonstrated strong relational skills particularly in adverse or high-pressure situations.

Who are we looking for?

Successful professionals at Chubb come from many backgrounds and experiences and bring that rich diversity with them to our company along with:
  • an inclusive mindset which allows differences to be leveraged for better business results;
  • open, transparent communication;
  • teamwork and inclusion which draws on diverse ideas and perspectives; and
  • new ideas, innovation, and ways of thinking which support diversity.

The pay range for the role is $107,800 to $156,200. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.

About Chubb

Chubb Limited is a Swiss-based global insurance company that provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance (A&H), reinsurance, and life insurance to a diverse group of clients. Chubb operates in 54 countries and territories and is the world's largest publicly traded property and casualty insurance company. The company has a long history, dating back to 1882, and has grown through a series of mergers and acquisitions. Chubb is known for its high-quality insurance products and services, as well as its strong financial performance and commitment to corporate social responsibility.
Learn more about Chubb
Size
31,000 employees
Market Cap
$90.7 billion
Industry
Net Income
$3.5 billion
Founded
1882
5 Year Trend
+5.3%
Revenue
$35.9 billion
NASDAQ

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