We're looking for a Senior Claims Adjuster, Casualty Claims, Hamilton Select
Working remotely or based in Richmond, Virginia or the tri-state area and reporting to a Claims Manager who is based in Richmond, you will be responsible for the direct handling of casualty and/or specialty claims, including both primary and excess placements, along with assisting in the mentoring of future claims adjusters.
This could be a hybrid working position based in Richmond, VA, or the tri-state area, but we will consider a remote US location for appropriately qualified candidates.
What you will do
- Review claims and related systems and processes
- Understand and analyze policy language and contracts
- Provide coverage, liability, and damages analysis for claims and ensure timely reserving and appropriate legal and indemnity payments
- Draft disclaimers and reservation of rights letters
- Negotiate settlements, mitigate losses, and control expenses
- Adhere to Claims Best Practices, Key Controls, and file handling requirements
- Maintain a high level of communication with leadership and underwriting partners
- Ensure appropriate reports are timely prepared and disseminated
- Ensure successful implementation of key organization-wide initiatives and improvement strategies for claims and our business units
- Present to management, mentor new staff, and identify procedural improvements
- Support other functional groups within the organization
- Ensure compliance with internal corporate guidelines, processes and procedures
- Other duties as required by management
- Some travel, as required for trials & mediations, etc
What you require for the role
- 3+ years of progressive claims handling, litigation management, or related insurance industry experience, with a demonstrated history of increasing responsibility
- Experience handling claims in the Excess and Surplus market preferred
- Experience working with complex coverage issues required
- Experience handling General and Excess Casualty along with Contractors and Products preferred
- Multi-jurisdictional claims and litigation experience required
- Adjuster license and or certifications desired but not required
- Bachelor's degree or equivalent experience, JD desirable
- Highly advanced knowledge of claim processes, policies, procedures, claim systems, regulation, coverage, liability, damage evaluation, and/or settlement with exposures in excess of $1M
- Strong negotiating, analytical, written, and organizational skills
- Mediation and arbitration experience preferred
- Strong computer skills (Microsoft Office Suite, SharePoint, and in-house claims systems)
- Ability to prioritize and manage deadlines
- Ability to work both independently and collaboratively as part of a team
- Excellent at establishing close working relationships with other departments, including underwriting, operations, finance, IT, actuarial and legal
Conduct Standards
- You must act with integrity
- You must act with due skill, care and diligence
- You must be open and cooperative with the FCA, the PRA and/or other relevant regulators
- You must pay due regard to the interests of customers and treat them fairly
- You must observe proper standards of market conduct
- You must act to deliver good outcomes for retail customers
What you can expect from us
Hamilton offers a competitive salary with an annual performance-based target bonus and a comprehensive benefits package, to include:
- Hybrid working
- Matching 401K plan
- Medical, dental, vision, life, disability
- Generous time off (including parental leave)
- Continued support for professional development
- Gym subsidy
- My day (additional days leave for personal interests/wellness/charity work)
