Navy Federal Credit Union

Senior Change Management Specialist

Navy Federal Credit Union • $95K — $115K *
Winchester, VA 22602In-Person
Business Services
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5+ years of experience in change management or related field.
  • Comprehensive knowledge of business areas and specializations.
  • Expertise in strategic communication and executive stakeholder management.
  • Proficient in change risk mitigation and coaching/mentoring.
  • Strong focus on cross-functional collaboration.
  • Advanced knowledge of change management frameworks such as ADKAR and Kotter.
  • Demonstrated leadership and influencing skills in large-scale initiatives.
  • Familiarity with AI-enabled change tools and advanced stakeholder influence techniques.
  • Bachelor's Degree in a relevant field or equivalent experience.

Responsibilities

  • Lead the development of change strategies and plans.
  • Collaborate with communications partners for aligning executive messaging with change strategies.
  • Conduct assessments of change readiness and adoption.
  • Mentor junior team members to enhance their development.
  • Facilitate change retrospectives and lessons learned sessions for ongoing improvement.
  • Work with HR, Communications, and PMO teams to facilitate collaborative efforts.
  • Drive inter-departmental alignment on change strategies that support enterprise priorities.
  • Deliver Prosci-inspired training and presentations to upskill internal stakeholders.

Benefits

  • Opportunities for professional development and mentoring.
  • Collaboration with cross-functional teams and executives.
  • Exposure to large-scale change initiatives and advanced change frameworks.
  • Access to AI-enabled tools to enhance change management processes.
Full Job Description
Job Description

Facilitate organizational transformation by effectively planning, implementing, and sustaining change initiatives that align with business objectives. Evaluate the impacts of change, develop comprehensive communication and training strategies, and engage with stakeholders across all levels. Ensure seamless transitions and foster the successful adoption of new processes, systems, or structures. Lead change management efforts for complex projects and strategic initiatives, applying advanced frameworks and influencing stakeholder alignment.

Responsibilities

  • Lead development of change strategies and plans.
  • Collaborate with enterprise communications partners to align executive messaging with change strategies or key messaging.
  • Conduct change readiness and adoption assessments.
  • Mentor junior team members.
  • Lead change retrospectives and lessons learned sessions.
  • Collaborate with HR, Communications, and PMO teams.
  • Drive alignment across multi business units and ensure change strategies support enterprise priorities and stakeholder readiness
  • Deliver change management presentations and Prosci-based training to internal stakeholders to support skill building for project teams, leaders, and front-line employees.
  • May perform other duties as assigned


Qualifications

  • 5+ years of experience in change management or related field.
  • Complete knowledge and understanding of business area/specialization.
  • Strategic communication.
  • Executive stakeholder management.
  • Change risk mitigation.
  • Coaching and mentoring.
  • Cross-functional collaboration.
  • Advanced knowledge of change frameworks (e.g., ADKAR, Kotter).
  • Strong leadership and influence skills.
  • Experience managing change in large-scale initiatives.
  • Advanced stakeholder influence techniques.
  • Experience with AI-enabled change tools.
  • Bachelor's Degree in Business, Communications, Organizational Development, or related field, or equivalent combination of education and experience.


Desired Qualifications
  • Master's Degree or MBA.
  • Prosci or equivalent certification.


Additional Information

Hours:
  • Monday - Friday, 8:00AM - 4:30PM


Location:
  • 820 Follin Lane, Vienna, VA 22180
  • 5510 Heritage Oaks Drive, Pensacola, FL 32526
  • 141 Security Drive, Winchester, VA 22602

About Navy Federal Credit Union

Navy Federal Credit Union is a credit union that serves members of the military and their families. The credit union offers a range of financial products and services, including checking and savings accounts, loans, and credit cards. Navy Federal Credit Union was founded in 1933 and is headquartered in Vienna, Virginia. The credit union has more than 9 million members and operates more than 300 branches across the United States and around the world.
Learn more about Navy Federal Credit Union
Size
18,000 employees
Industry
Finance & Insurance
Founded
1933
* Ladders Estimates

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