Truist Financial

Senior Change Delivery Lead

Truist Financial$100K — $130K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree in a business-related field or equivalent experience.
  • 10 years of experience in consulting, project management, or process improvement.
  • Advanced understanding of project management frameworks for large initiatives.
  • Deep knowledge of Deposits and banking technology processes.
  • Familiarity with process improvement methodologies, especially Six Sigma.
  • Experience with both Waterfall and Agile project management methodologies.
  • Strong organizational skills and attention to detail.

Responsibilities

  • Manage the intake, planning, business readiness, and execution of projects.
  • Lead cross-functional teams to achieve project objectives and communicate effectively.
  • Maintain project documentation with comprehensive traceability and tracking.
  • Review processes to identify improvement areas based on various analyses.
  • Build and sustain relationships with stakeholders across teams.
  • Oversee a complex project portfolio while guiding junior resources in their activities.
  • Foster a cohesive, inclusive team environment aligned with company values.

Benefits

  • Medical, dental, and vision insurance.
  • Life and disability insurance.
  • 401k plan and tax-preferred savings accounts.
  • Minimum of 10 days vacation and 10 sick days annually.
  • Paid holidays and potential access to a pension plan.
  • Opportunity for stock options and deferred compensation plans.
Full Job Description

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Regular or Temporary:

Regular

Language Fluency:  English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Responsible for delivering multiple complex programs that support the overall strategic objectives of the business unit. Provides oversight and leadership to cross-functional teams to execute on concurrent projects of large size and ensures standard project protocols are met. This teammate possesses expert knowledge of the processes in the assigned portfolio and is a key contributor to line of business’ success.

Essential Duties and Responsibilities

Following is a summary of the essential functions for this job.  Other duties may be performed, both major and minor, which are not mentioned below.  Specific activities may change from time to time.  

1.    Manages the intake, planning, business readiness, and execution of assigned initiatives.
2.    Leads and influences cross functional teams to effectively deliver project objectives including a successful communication and training plan.
3.    Oversees and/or prepares and maintains necessary project materials and artifacts.  Ensures project documentation has appropriate level of traceability, tracking all impacts to completion and knowledge delivery to impacted audiences.
4.    As appropriate, systematically review components of processes/programs to identify potential areas of improvement based on cost/benefit analysis, client impact and/or regulatory requirement. Identify and systematize best practices to reduce unneeded process variation and improve service quality and efficiency.
5.    Establishes and maintains relationships with all stakeholders ensuring coordination across cross-functional teams and obtains leadership support and buy-in of delivery plan
6.    Will serve as an individual contributor with ownership of multiple complex project portfolios and will have indirect leadership of junior level internal and external resources, directing their day-to-day project activities and reviewing their work including providing project-related performance reviews to their direct leader.   May manage a team providing a cohesive, inclusive, team-oriented culture aligned with the Truist purpose, mission, and values

Qualifications

Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1.    Bachelor’s degree in a business-related field, or equivalent education and related training
2.    10 years of experience in consulting, project management or process improvement related role.
3.    Advanced understanding of project management framework and demonstrated ability to implement large scale initiatives and ability to bring clarity to ambiguous assignments.
4.    Demonstrated superior understanding of Deposits, business and technology organization, resources, priorities, needs and policies
5.    Advanced understanding of process improvement methodologies (e.g., Six Sigma) 
6.    Experience with Waterfall and Agile project management methodologies
7.    Sound working knowledge of holistic banking/investment platforms, products, services, operations, finance and systems
8.    Strong organizational skills and attention to detail.
9.    Strong communication skills, both written and verbal, with ability to influence others and facilitate difficult conversations with leadership 
10.    Demonstrated ability to analyze complex problems, devise solutions and make decisions under pressure.
11.    Ability and willingness to learn and adapt as the needs of the job change
12.    Demonstrated proficiency in computer applications, such as Microsoft Office software products
13.    Ability to travel as needed, occasionally overnight

Preferred Qualifications:
1.    Five years of experience in the financial services industry or consulting
2.    Project Management Professional (PMP) Certification
3.    Process Improvement Professional (e.g. Six Sigma certification)

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit . Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

About Truist Financial

Truist Financial Careers

Join the dynamic team at Truist Financial, a leader in the financial services sector, and propel your career to new heights. At Truist Financial, we offer more than just job opportunities; we provide a platform for professional growth and innovation in an environment that values diversity and leadership.

Why Truist Financial?

At Truist Financial, we are committed to building a diverse and inclusive workplace where every team member is empowered to contribute their unique skills and perspectives. We believe that our strength lies in our diversity, and we are dedicated to fostering a culture that embraces the differences that make each of us unique.

Explore a World of Opportunities

Whether you're seeking your first internship or a seasoned professional looking to advance your career, Truist Financial offers a range of employment opportunities across various disciplines. Our team is growing, and we are constantly looking for talented individuals who are eager to make an impact.

Innovate and Lead

Join us and be part of a culture of innovation where your ideas can help shape the future of banking. At Truist Financial, you’ll work alongside industry leaders and have access to cutting-edge resources that foster continuous professional development and innovation.

Develop Your Career

Truist Financial is deeply invested in the career progression of our employees. We offer robust training programs, including leadership development and diversity training, to ensure you have the tools needed to succeed. Our commitment to your growth is reflected in our comprehensive benefits package, designed to support you both professionally and personally.

Networking and Professional Development

Enhance your professional network and connect with like-minded colleagues through our various networking events and community engagement initiatives. At Truist Financial, we believe in the power of connections and the impact they can have on your career.

Join Our Team

Ready to take the next step in your career? Explore the current job openings at Truist Financial. We are hiring across multiple departments, looking for passionate, curious, and innovative individuals to join our team. Check out our available positions and find the one that best matches your skills and interests.

Prepare for Your Interview

Make a great first impression. Visit our Careers page for tips on how to craft a compelling resume and succeed in your interview at Truist Financial. We are excited to see how you can contribute to our team and help us drive the future of banking.

Stay Connected

Don’t miss out on future opportunities or insights into our company culture and industry trends. Subscribe to our job alert emails and stay informed about new positions and career tips directly from our professionals. At Truist Financial, we’re not just offering jobs; we’re building careers. Join us and discover how you can make a difference and fuel your future.

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Learn more about Truist Financial
Size
50,283 employees
Market Cap
$56.6 billion
Industry
5 Year Trend
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