Intact Financial Corporation

Senior Change Advisor (Claims, OPL)

Intact Financial Corporation$94K — $115K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 5 years of experience in project management and/or change management
  • Curious and skilled in uncovering complex problems
  • Strong problem solving and persuasion abilities
  • Experience in implementing large and complex projects
  • Excellent communication and presentation skills
  • Ability to manage ambiguity and tight deadlines
  • Bilingualism required for candidates in Quebec.

Responsibilities

  • Track and report on change activities across the business
  • Provide updates on change initiatives to management levels
  • Collaborate on stakeholder and impact analysis with business partners
  • Develop change management plans and strategies with stakeholders
  • Liaise with impacted sectors on change initiatives
  • Coordinate communication, training, and support efforts
  • Participate in project meetings and workshops
  • Facilitate change management training for various organizational levels.
  • Maintain discipline in change methodology.

Benefits

  • Flexible work arrangements and a hybrid work model
  • Option to purchase up to 5 extra days off per year
  • Support for physical and mental well-being through various benefits
  • Employee Share Purchase Plan with company match
  • Defined benefit pension plan providing guaranteed income for life
Full Job Description
Pay at Intact is about much more than just salary.

  • Flexible work arrangements and a hybrid work model
  • Possibility to purchase up to 5 extra days off per year
  • Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
  • Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)


Salary range (but not limited to):
94,200 - 115,200

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):
12%

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) - with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

Are you a self-starter who is solutions oriented and passionate about change management?

We have an exciting opportunity within our Claims OPL Change Management team! Our team strives to promote, deploy and monitor best practices and major change initiatives by providing training, tools, data, support and coaching to the business. We aim to provide an integrated view of all initiatives while highlighting changes and impacts on stakeholders in an interactive way.

The Senior Business Advisor will work collaboratively with their change management colleagues and with claims stakeholders in tracking & monitoring the change effort nationally, providing insight into the amount of change activity, and implementing change management initiatives or transformational projects.

What you'll do here:
  • Ensure the accurate tracking of change activities, large and small and leverage current tools to provide insight back to the business
  • Provide reports and updates on change initiatives to be shared with various levels of management
  • Work closely with change management colleagues to perform stakeholder and impact analysis in partnership with business partners
  • Work with the business and change management colleagues to prepare and coordinate change management plans and strategies
  • Liaise with key people in other sectors affected by the changes made
  • Work in collaboration with Communications and Training regarding internal communication, information and mobilization activities, as well as the development of training equipment and post deployment coordination
  • Participate in project meetings, workshops and other activities where the presence of the Business Advisor is required
  • Assist in facilitating necessary change management training for various levels of the organization
  • Develop a strong change reflex and maintain discipline in the use of change methodology and tools
  • Work collaboratively with the Senior Advisor / Specialist in change management on additional initiatives, as required


What you bring to the table:
  • Minimum 5 years of experience in project management and/or change management
  • Curious in nature; the ability to dive deep into complex problems and concepts
  • Problem solving and persuasion skills to overcome resistance to change
  • Experience in the implementation of complex and large projects, exhibiting strong organizational skills
  • Excellent communication, presentation and facilitation skills
  • Ability to deal with ambiguity
  • Strong initiative with an accountability to execute on deliverables (under tight deadlines)
  • No Canadian work experience required however must be eligible to work in Canada
  • For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country


#LI-Hybrid
Il s'agit d'un nouveau rôle au sein de notre équipe en pleine croissance | This role is a new member of our growing team.

About Intact Financial Corporation

Intact Financial Corporation is a Canadian insurance company that provides property and casualty insurance to individuals and businesses. The company operates in Canada and the United States and offers a range of insurance products, including auto, home, and commercial insurance. Intact Financial Corporation was founded in 1809 and is headquartered in Toronto, Canada.
Learn more about Intact Financial Corporation
Size
16,000 employees
Industry

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