Salary: $85,000 - $95,000/ Yr.Other Forms of Compensation: Benefits
Job SummaryThe
Senior Catering Manager for Restaurant Associates at
Harvard Business School supports day-to-day catering operations and helps lead the team to deliver exceptional service. This role partners closely with clients, guests, and internal teams, and provides leadership coverage in the absence of the Director of Catering Operations. The position focuses on team oversight, service excellence, communication, and operational consistency.
Key Responsibilities:- Maintain strong relationships with clients, guests, and internal departments
- Support and oversee catering operations, including leading the team when senior leadership is absent
- Ensure service standards consistently exceed expectations
- Coach, train, and support managers and hourly associates
- Promote a safe, well-organized, and guest-focused work environment
- Assist with staffing, scheduling, and operational readiness
- Support hiring, onboarding, and ongoing associate development
- Ensure accurate reporting, documentation, and compliance with company standards
- Collaborate on marketing and special event initiatives
- Participate in operational meetings and contribute to continuous improvement efforts
Leadership Scope:- Provides direction to Catering Managers when acting in a leadership coverage role
- Supports and guides hourly associates to meet service and performance standards
Qualifications:- Minimum 4 years of food service experience, including at least 2 years in a management role
- Catering experience required
- Background in restaurant, hotel, corporate dining, education, healthcare, or similar environments preferred
- Strong organizational, communication, and team leadership skills
- Working knowledge of food service operations, service standards, and safety practices
- Basic financial and operational reporting skills
- Proficiency with Microsoft Office (Word, Excel, Outlook)
- Associate's degree preferred
Associates at Restaurant Associates are offered many fantastic benefits.- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
Apply to Restaurant Associates today!Restaurant Associates is a member of Compass Group USA
Click here to Learn More about the Compass StoryReq ID: Restaurant Associates
NANCY M TEIXEIRA
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