Chewy

Senior Category Manager, Exotics

Chewy$129K — $207K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years in Category Management or related fields; experience in Merchandising, Buying, Analyst, or Product roles is beneficial.
  • 2+ years of experience leading teams with measurable success.
  • Familiarity with one or more Exotics categories: Small Pet, Wild Bird, Pet Bird, Reptile, or Aquatics.
  • Expertise in vendor management, merchandising, sales, marketing, and overall management.
  • Strong communication skills, both written and verbal, with proven business judgment.
  • Analytical thinking and problem-solving ability, with an emphasis on execution.
  • Proficient in Microsoft Office, especially Excel; knowledge of SQL is a plus.

Responsibilities

  • Lead and develop the Exotics team while owning the P&L for the category.
  • Build and manage vendor relationships, including negotiations on pricing and terms.
  • Create strategies based on data insights to attract and retain customers.
  • Analyze sales data and market trends to optimize product performance.
  • Collaborate with cross-functional teams including finance, marketing, and supply chain for effective execution.
  • Initiate and support new projects and campaigns.

Benefits

  • Comprehensive insurance options including medical, vision, dental, and life insurance.
  • 401k plan with eligibility for a new hire and annual equity grant.
  • Unlimited PTO for exempt salary team members with manager approval.
  • Paid time off for six holidays annually, and eligibility for sick and family leave as per regulations.
  • Parental leave and various family services benefits.
  • Discounts including 10% off pet insurance and 20% off at Chewy.com.
Full Job Description
Chewy is seeking a Senior Category Manager, Exotics to join our growing and fast-paced Exotics merchandising team. Location is flexible between Boston, MA or Plantation, FL.

At Chewy, our top priority is delivering an extraordinary customer and partner experience. We are looking to hire a Senior Category Manager who will roll up their sleeves, dive into the weeds and remove roadblocks to grow the Exotics categories at Chewy, including Small Pet, Wild Bird, Pet Bird, Reptile, and Aquatics. You will be a self-starter who is data driven around the P&L ownership, vendor management, keep a pulse on the analytical trends and stay focused on building. Your reputation for excellent verbal and written communication, strong negotiations and vendor manager will make you a great fit. You must be subject matter leader in merchandising, retail, sales, and/or marketing and should have some experience with one or more of the Exotics categories.

What You'll Do:
  • Lead and develop the Exotics team and categories. Own the P&L, vendor relationships, weekly/monthly/quarterly business reviews.
  • Establish, build, and handle strong vendor partner relationships, including ownership across all assortments, pricing, cost/rebate/terms negotiations.
  • Build and implement, based on research and data insights, strategies and plans to both recruit new customers to Chewy and to develop existing customers via lifecycle management concepts.
  • Find opportunities within the Exotics categories to optimize and improve product performance, including analyzing sales data, assortment gaps, and market trends to make quick, effective decisions for your business.
  • Work cross-functionally with finance, marketing, supply chain, pricing, and customer service to ensure partnership as well as well-rounded planning and execution.
  • Help to launch new initiatives and engagements.


What You'll Need:
  • 7+ years of related Category Management or similar shown experience; Merchandising, Buying, Analyst, Product, or other. Ecommerce experience preferred.
  • 2+ years of people leadership experience where measurable impact was made.
  • 2+ years of experience in one or more of the Exotics categories (Small Pet, Wild Bird, Pet Bird, Reptile, or Aquatics).
  • Deep expertise in vendor management, merchandising, sales, marketing, and general management.
  • Validated excellent business judgment with strong written and oral communication skills.
  • Strong analytical abilities and problem-solving skills, with focus on execution.
  • The ability to use both formal and informal influencing skills across cross functional teams.
  • Ability to lead, be forward-thinking, prioritize, and run multiple projects simultaneously.
  • Proficient in Microsoft Office, specifically Excel, and strong knowledge of retail math. SQL a plus.


Hub Location & Work Arrangement:
  • Hubs: Boston, MA or Plantation, FL
  • Hybrid Model: 3+ days in hub location per week


#LI-BB2

The base salary range for this role is $129,500 - $207,000.00.
  • The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.


We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.

Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.

About Chewy

At Chewy, we view pets (and pet parents) as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Customers love shopping our wide selection of products including more than 65,000 items (including our Private brands and Healthcare products), which we offer at competitive prices and fast 1-2 day shipping. Chewy’s commitment to customer service is the core of our brand, and our customers love us for it. We “WOW” pet parents through 24/7 assistance, advice and encouragement every day of the year. We make pet parenting easy with our convenient Autoship subscription program—which allows our customers to schedule their orders, so they never run out of their pet food, supplies and medication they need. Chewy is an experience company built on the back of product and technology. Innovation drives our operations and our team is constantly striving to find new and better ways to improve. From an easy-to-navigate website and highly-rated mobile apps, to detailed order tracking and personalized “Pet Profile” features, we are transforming the way pet parents shop.

Chewy Careers

Join the vibrant team at Chewy, where we offer exceptional job opportunities to advance your career in the dynamic world of e-commerce. As a leading company in the pet industry, Chewy is dedicated to making pet care easier and more enjoyable for pet parents everywhere. Work You’ll Do At Chewy, we are constantly on the lookout for passionate, driven professionals to join our diverse team. Whether you're seeking a position in IT, customer service, marketing, or logistics, Chewy provides a platform for professional growth and innovation in every career path. Our commitment to leadership and diversity training ensures that every team member is equipped with the skills to lead and innovate. By joining Chewy, you will work alongside a team of dedicated professionals who are always pushing the boundaries of what's possible in e-commerce and customer service. Internship and Employment Opportunities Chewy offers a variety of internship and employment opportunities that cater to a wide range of skills and interests. Our internships provide invaluable hands-on experience, helping you to enhance your resume and prepare for a full-time position within our company. Chewy is not just about hiring employees; it's about nurturing future leaders. Benefits and Culture At Chewy, we believe that the well-being of our team is paramount. We offer a comprehensive benefits package that supports the health, financial security, and work-life balance of our employees. Our culture is centered on open communication, respect, and a shared passion for our mission. We celebrate diversity and are committed to creating an inclusive environment for all team members. Innovation and Growth Chewy is at the forefront of innovation in the pet industry. We are constantly exploring new technologies and strategies to enhance our services and expand our market reach. This focus on innovation drives our company's growth and offers our team members numerous opportunities to get involved in exciting projects and advance their careers. Networking and Professional Development We encourage our employees to engage in networking and professional development activities that can enhance their career prospects. Chewy supports various initiatives, including workshops, seminars, and training sessions, to help our team members grow their professional network and develop new skills. Join Our Team Explore the job opportunities at Chewy by searching open positions that match your skills and interests. We are looking for curious, creative, and solution-driven team players who are ready to take their career to the next level. Stay Connected Keep up to date with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here at Chewy. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await you at Chewy. Chewy is more than a company; it's a community where you can grow your career and make a difference. Join us in our mission to be the most trusted and convenient online destination for pet parents (and partners) everywhere.
Learn more about Chewy
Size
21,300 employees
Market Cap
$15.9 billion
Industry
Net Income
-$174.4 million
Founded
2011
5 Year Trend
+136.6%
Revenue
$6.4 billion
NASDAQ

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