AbbVie

Senior Business Systems Analyst, AI Enablement

AbbVie$110K — $130K *
Pharmaceuticals & Biotech
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Information Systems, Computer Science, Life Sciences, or related discipline plus 5 years' experience, or Master's Degree plus 4 years' experience.
  • Experience in business systems analysis, consulting, or project delivery.
  • Proficient in gathering and documenting business and functional requirements.
  • Skilled in facilitating stakeholder discussions and translating needs into tech solutions.
  • Experience in regulated environments (GxP).
  • Familiarity with AI engineers and product management roles.
  • Strong analytical, communication, and relationship management skills.

Responsibilities

  • Partner with Development Sciences stakeholders and IT to address objectives and operational needs.
  • Build and maintain trusted relationships across various teams.
  • Serve as the main point of contact for AI-related conversations in assigned areas.
  • Support the creation of value assessments and prioritization.
  • Elicit and manage business requirements ensuring clarity and completeness.
  • Facilitate alignment between stakeholders and AI engineering teams.
  • Support AI initiatives throughout the software development lifecycle.

Benefits

  • Comprehensive package including paid time off, medical/dental/vision insurance, and 401(k) plans.
  • Eligibility for short-term incentive programs.
Full Job Description
Job Description

The Senior Business Systems Analyst, AI Enablement serves as a strategic liaison between business stakeholders, digital teams, data scientists, AI engineering teams, and technology delivery organizations to enable successful adoption of AI automation, reporting, analytics, generative AI, agentic AI, and emerging AI capabilities in BTS, Development Sciences.

This role combines strong business systems analysis, consulting, and relationship management skills with practical knowledge of AI technologies, including generative AI, large language models (LLMs), machine learning concepts, AI governance, and responsible AI practices.

The position is not responsible for building, coding, training, or deploying AI models. Instead, the incumbent translates business needs into AI-enabled solutions, facilitates requirements gathering, supports AI use-case evaluation and prioritization, ensures alignment to business objectives, and helps guide projects from concept through implementation and adoption.

The Senior Business Systems Analyst acts as a trusted advisor to business partners, helping identify opportunities where AI can accelerate cross-functional execution for report automation supporting dossier submissions (e.g. INDs, BLAs) across modalities while ensuring compliance with corporate policies, governance requirements, and responsible AI standards. Partners closely with Development Sciences dossier management, Regulatory Affairs, and IT to understand and deliver reporting needs, identify opportunities for automation, and define scalable business and systems strategies that improve efficiency, quality, and consistency of submission-related reporting.

Responsibilities

Business Relationship Management
  • Partner closely with Development Sciences business stakeholders, dossier management, Regulatory Affairs, and IT to understand strategic objectives, operational needs, pain points, and opportunities for AI-enabled process improvement.
  • Build and maintain trusted relationships across business, data, technology, and digital teams.
  • Serve as a primary point of contact for AI-related business discussions within assigned functional areas.
  • Support creation of value assessments, business cases, and prioritization recommendations.
  • Perform additional responsibilities as assigned to support the broader Development Sciences team and organizational objectives.

Requirements Management
  • Elicit, analyze, document, and manage business, functional, and non-functional requirements.
  • Translate business needs into actionable user stories, process flows, business requirements documents, and acceptance criteria.
  • Facilitate alignment between business stakeholders and AI engineering teams.
  • Ensure requirements are complete, clear, and suitable for delivery teams.

AI Program and Project Support
  • Support AI initiatives throughout the software development lifecycle.
  • Participate in project planning, backlog refinement, release planning, testing activities, and adoption planning.
  • Coordinate with technical teams to ensure delivery and capabilities meet business expectations.
  • Assist with issue management, risk identification, change management, and stakeholder communications.
  • Collaborate with AI engineering and product teams to assess solution feasibility, business value, risks, and implementation considerations.
  • Ensure AI solutions align with applicable policies, procedures, privacy requirements, and quality standards.
  • Support development of adoption strategies, communications, training materials, and user enablement activities.


Qualifications

Required:
  • Bachelor's Degree in Information Systems, Computer Science, Life Sciences, or related discipline plus 5 years' experience; Or Master's Degree plus 4 years' experience.
  • Respective years of experience in business systems analysis, business systems consulting, product ownership, project delivery, technology consulting, or related disciplines.
  • Experience gathering and documenting business and functional requirements.
  • Experience facilitating stakeholder discussions and translating business needs into technology solutions.
  • Experience partnering with GxP or regulated environments.
  • Experience partnering with AI engineers, product managers, and digital teams.
  • Experience supporting enterprise software delivery initiatives.
  • Strong analytical, communication, and relationship management skills.
  • Understanding software development lifecycle methodologies, Agile practices, and modern product delivery approaches.
  • AI Knowledge Requirements - the successful candidate is not expected to be a machine learning engineer, software engineer, or data scientist, but must demonstrate practical understanding of:
  • Generative AI concepts and enterprise use cases.
  • Large Language Models (LLMs), Prompt engineering concepts, Retrieval-Augmented Generation (RAG), AI copilots and agentic AI concepts, Machine learning fundamentals.
  • AI governance and responsible AI practices.
  • Data quality, privacy, and security considerations.
  • AI implementation risks and limitations.
  • Must be capable of discussing AI capabilities with technical teams and translating those capabilities into business value for stakeholders.

Preferred:
  • Experience supporting AI, analytics, digital transformation, or automation initiatives.
  • Pharmaceutical, biotechnology, healthcare, manufacturing, or regulated industry experience.
  • Familiarity with cloud-based AI platforms and enterprise AI services.
  • Experience supporting change management and technology adoption activities.


Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:
  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this roleat the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on manyfactors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
  • This job is eligible to participate in our short-term incentive programs.

Note: No amount of pay is considered to be wages or compensation until such amount isearned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that areallocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company's sole and absolutediscretion, consistent with applicable law.

About AbbVie

AbbVie develops pharmaceuticals and medical devices. They provide products and services to therapeutic areas including immunology, oncology, neuroscience, eye care, virology, women's health, and gastroenterology.

AbbVie Careers

Joining AbbVie means becoming part of a global team dedicated to making a remarkable impact on patients' lives. At AbbVie, our employees are united in the pursuit of groundbreaking innovation and are committed to transforming the future of healthcare with leading-edge science.

Work You’ll Do

At AbbVie, you’ll collaborate with some of the brightest minds in the industry to solve challenging problems that have a high impact on society. Our culture fosters growth and embraces leadership and diversity training, ensuring that every team member can thrive.

Explore Job Opportunities

AbbVie offers a wide range of job opportunities and career paths, providing a platform where professionals can propel their careers forward. From research and development to marketing and sales, the potential to make a significant impact is limitless.

Internship Programs

Kickstart your career with an AbbVie internship. Our programs provide invaluable industry experience and a chance to develop essential skills in a real-world setting. Interns at AbbVie are considered integral members of the team and are given tasks that are both challenging and rewarding.

Professional Growth and Development

We believe in nurturing our team's professional growth through comprehensive training programs, leadership development opportunities, and continuous learning. Our commitment to your career growth is reflected in our robust offerings that enhance your skills and knowledge.

Benefits and Culture

AbbVie is dedicated to supporting our employees' well-being both inside and outside of work. Our benefits package includes health, financial, and social benefits that are designed to support the diverse needs of our employees. Our inclusive culture encourages collaboration and innovation, fostering a workplace where all can excel.

Hiring Process

Our hiring process is designed to ensure a match that will be beneficial both for the company and for your career aspirations. From resume submission to interview, each step is an opportunity to showcase your skills and fit with the AbbVie team.

Networking and Career Advancement

At AbbVie, networking doesn’t just enhance your career; it propels it. We encourage our employees to engage internally and externally to build relationships that foster personal and professional growth.

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Whether you’re seeking to advance your career in a dynamic and empowering environment, or looking for a place where you can innovate, lead, and contribute to something bigger, AbbVie is the place for you. Join us in our mission to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow.
Learn more about AbbVie
Size
50,000 employees
Market Cap
$288.5 billion
Industry
Net Income
$4.6 billion
Founded
2013
5 Year Trend
+17%
Revenue
$45.8 billion
NASDAQ

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