Senior Business System Analyst

Pattison Food Group

$96K — $120K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Post-secondary diploma or degree in Business Analysis, Information Systems, Computer Science, or related field.
  • 7+ years of experience as a Business Systems Analyst for complex enterprise platforms.
  • Strong experience in producing structured, functional documentation and traceability artifacts.
  • Proficient with JIRA, Confluence, Visio, or similar tools.
  • Working knowledge of SQL and Excel for data analysis and validation.
  • Strong process modeling skills including process flows and activity diagrams.
  • Experience in leading requirements elicitation, system testing, UAT, and pay-impact validation.

Responsibilities

  • Elicit, analyze, and document workforce-related business objectives and labor rules.
  • Translate collective agreements and operational scenarios into clear functional requirements.
  • Lead discovery workshops with business stakeholders and subject matter experts.
  • Conduct fit-gap analysis against the selected WFM solution and document findings.
  • Partner with the Workforce Management Product Owner to frame decision options impacting compliance and payroll.
  • Design pay-impact test scenarios and support testing and validation processes.
  • Ensure functional readiness for phased rollouts and capture lessons learned.

Benefits

  • Great range of benefits and a company pension plan.
  • Free parking provided.
  • Exclusive team member offers.
  • Opportunities for development and career progression.
Full Job Description

We have an exciting opportunity for a full-time Senior Business System Analyst to join our IT team in Langley, BC.

Reporting to the Senior Solution Architect, you will play a key functional leadership role, serving as a trusted advisor to business and technology stakeholders while translating business requirements into well-designed, testable, and sustainable system solutions that support business and operational goals. In this role, you will help drive alignment, influence decision-making, and guide analysis activities across strategic initiatives.

You will be responsible for:

  • Eliciting, analyzing, and documenting workforce management requirements, system rules, operational practices, and business objectives.

  • Translating collective agreements, labour policies, and operational scenarios into clear, structured, and testable functional requirements.

  • Leading discovery sessions, workshops, and fit-gap analyses with stakeholders, SMEs, Payroll, and Operations teams to guide solution design and configuration decisions.

  • Partnering with the Product Owner and key business stakeholders to evaluate options and assess impacts on compliance, payroll, operations, and system capabilities.

  • Designing and supporting pay-impact test scenarios, parallel payroll validation, and end-to-end traceability from labour rules to system configuration and outcomes.

  • Supporting phased deployments by ensuring functional readiness, capturing lessons learned, and facilitating knowledge transfer to operational teams.

  • Analyzing system data and behavior to validate requirements, define integration needs, and resolve functional issues with developers, architects, vendors, and implementation partners.

You have:

  • A post-secondary diploma or degree in Business Analysis, Information Systems, Computer Science, or a related field.

  • 10+ years of experience as a Business Systems Analyst supporting complex enterprise platforms.

  • Strong experience producing structured, functional documentation and traceability artifacts.

  • Proficiency with tools such as JIRA, Confluence, Visio, or similar.

  • Working knowledge of SQL and Excel for data analysis and validation.

  • Strong process modeling skills (process flows, activity or sequence diagrams).

  • Hands-on experience leading and supporting requirements elicitation, system testing, UAT, and pay-impact validation.

  • Experience with Workday or integrated HR ecosystems is considered an asset.

  • Experience working in unionized or highly regulated environments is considered an asset.

You are:

  • A collaborative leader who builds trust, fosters strong partnerships, and brings teams to deliver results.
  • A Strong analytical, problem-solver with excellent stakeholder communication skills.

  • Detail-oriented, collaborative, adaptable, and comfortable working through complexity.

  • Pragmatic and outcome-focused, able to balance ideal solutions with delivery constraints.

  • Organized and effective at managing multiple workstreams.

What we offer:

In addition to a highly competitive salary, we offer a great range of benefits, a company pension plan,free parking, exclusive team member offers, and opportunities for development and career progression.

IND6


Compensation Details:

$96,443.00 - $120,554.00

The compensation offered for this position will take into consideration location, education, skills, experience and other factors.

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