Senior Business Relationship Manager Corewell Health South

Corewell Health • $110K — $130K *
St. Joseph, MI 49085In-Person
Healthcare
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Information Services or a related field (required)
  • Master's Degree in Information Services or a related field (preferred)
  • 7 years of relevant experience in business relationship management
  • Strong analytical skills with experience in issue investigation and resolution
  • Excellent communication and influencing abilities at the executive level.

Responsibilities

  • Act as the strategic advisor to divisional executive leadership for technology solutions
  • Serve as the connection point between divisional executive leaders and IT teams
  • Partner with executive leadership to develop and execute multi-year IT strategy
  • Facilitate alignment between business needs and IT prioritization and governance
  • Build and maintain relationships with senior executives and operational leaders
  • Provide feedback to IT service lines to improve technology solutions based on customer experience
  • Lead issue identification, resolution, and communication of change management impacts.

Benefits

  • Comprehensive benefits package for financial, health, and work/life balance
  • On-demand pay program for immediate access to earned wages
  • Access to discounts on various products and services
  • Optional identity theft protection and home/auto insurance
  • Traditional and Roth retirement plan options with contributions and matching savings.
Full Job Description
Job Summary - Senior Business Relationship Manager

The Business Relationship Manager Senior (Executive BRM) is the strategic advisor to divisional executive leadership, and senior operational leaders for all technology solutions. The BRM serves as the connector, orchestrator, and navigator with the Information Technology Senior Leadership Team to ensure that all business and operational needs and goals are met. The BRM is the strategic advisor who understands and links the business needs with IT prioritization and implementation to facilitate and achieve business growth objectives. The BRM will also collaborate with their partners and associated business leaders to provide insight and support for technology strategic planning. This position not only meets the customers' business needs but also aligns with overall organizational strategies, shares ownership with operational partners in the creation and realization of business value derived from Information Technology solutions. The BRM also provides feedback and guidance to all IT Service lines about customer successes and challenges to help improve IT solution needs and priorities across the organization. Authorized and accountable to enforce IT Business escalation related operational improvements within IT. This position reports directly to the Vice President of IS Experience and Relationship Management with an indirect reporting relationship to the Hospital leadership.

Essential Functions
  • Active member and IS liaison for divisional executive leadership teams (ELT). Acts as a connection point between the divisional ELT and intermediate BRM's, maintaining alignment regarding divisional direction and priorities.
  • Liaison and senior member of IS team, working with the CIO and other executive team members of IS to lead relationship management program across the division.
  • Partner with executive leadership on multiple year strategy, execution of strategy and assist with IT governance prioritization. Manage and prioritize often complex issues that require extensive investigation and analysis.
  • Position requires ability to influence others to accept practices and approaches, and ability to communicate and influence executive leadership.
  • Relationship building with partners and key stakeholders at all levels with a primary focus on: Senior Executives, including Hospital President, COO, CMO, CNO and other key operational leaders
  • Maintains awareness of changes to the organizations strategies goals and processes to ensure requirements, and priorities are properly aligned with all areas. Including the overarching strategy and road map.
  • Serves as the point of escalation to our business partners into IT for issue identification, resolution, and related requests, ensuring transparency to operational leaders regarding change management impact to operations.
  • Adeptness to function with a high degree of decision-making skills, work independently, sometimes with minimal direction.


Qualifications
  • Required Bachelor's Degree or equivalent in Information Services or related field.
  • Preferred Master's Degree or equivalent in Information Services or related field.
  • 7 years of relevant experience Required


Physical Demands
  • Bilateral Carry > 5 lbs: Seldom up to 10 lbs
  • Unilateral Carry > 5 lbs: Seldom up to 10 lbs
  • Pushing Force > 5 lbs: Seldom up to 10 lbs
  • Pulling Force > 5 lbs: Seldom up to 10 lbs
  • Sitting: Frequently
  • Standing: Occasionally
  • Walking: Occasionally
  • Forward Bend - Standing: Seldom
  • Forward Bend - Sitting: Occasionally
  • Trunk Rotation - Standing: Seldom
  • Trunk Rotation - Sitting: Occasionally
  • Reach - Above Shoulder: Seldom
  • Reach - at Shoulder or Below: Seldom
  • Handling: Occasionally
  • Forceful Grip > 5 lbs: Seldom
  • Forceful Pinch > 2 lbs: Seldom
  • Visual Acuity ¹
  • [None = No; Seldom = Yes]: Seldom

How Corewell Health cares for you
  • Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
  • On-demand pay program powered by Payactiv
  • Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
  • Optional identity theft protection, home and auto insurance
  • Traditional and Roth retirement options with service contribution and match savings
  • Eligibility for benefits is determined by employment type and status


Primary Location
SITE - 3776 Hollywood Rd - St Joseph

Department Name
Business Relationship Management - Corporate

Employment Type
Full time

Shift
Day (United States of America)

Weekly Scheduled Hours
40

Hours of Work
8:00 a.m. - 5 p.m.

Days Worked
Monday - Friday

Weekend Frequency
N/A

CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

About Corewell Health

Corewell Health Careers

Joining Corewell Health presents an unparalleled opportunity to become part of a leading team of healthcare professionals dedicated to excellence. Corewell Health is renowned for its commitment to innovation, leadership, and providing superior healthcare services.

Explore Job Opportunities

Corewell Health is actively seeking talented individuals who are eager to contribute to a dynamic healthcare environment. The company offers a variety of job opportunities that cater to a range of skills and experiences. Whether you're a seasoned professional or a recent graduate, Corewell Health has a position that could be the perfect fit for your career ambitions.

Internship Programs

For those just starting their professional journey, Corewell Health provides robust internship programs designed to foster skills development and offer real-world experience in the healthcare industry. Internships at Corewell Health are a stepping stone to full-time employment and offer invaluable networking opportunities within the healthcare sector.

Growth and Development

Career growth is a cornerstone of employment at Corewell Health. The company supports its team members' professional development through comprehensive training programs, including leadership training and diversity training. These initiatives ensure that every team member has the tools and knowledge necessary to excel in their roles and advance within the company.

Benefits and Culture

Corewell Health is committed to creating a workplace culture that values diversity and inclusion. Employees enjoy a competitive package of benefits that supports both their professional and personal lives. The company's culture promotes teamwork and respect, making it an ideal environment for those who value collaboration and innovation.

Hiring Process

The hiring process at Corewell Health is designed to be transparent and efficient. Candidates are encouraged to submit a resume and may be invited for an interview to discuss their qualifications and career goals in more detail. Corewell Health values a thorough approach to ensure that all potential team members align with the company’s values and vision for the future.

Networking and Professional Development

Corewell Health believes in the power of networking and encourages its employees to engage with one another and the broader healthcare community. This engagement fosters a sense of community and collaboration, which is critical in the fast-paced world of healthcare.

Join the Team

Corewell Health is continuously looking for passionate, curious, and solution-driven individuals to join their ranks. Explore the open positions at Corewell Health by searching their Jobs and Careers page. Discover how your expertise and ambitions can contribute to the transformative work happening at Corewell Health.

Stay Connected

Keep up to date with the latest from Corewell Health by following their Careers Blog. Gain insights from insiders, learn more about the company culture, and stay informed about new job openings and company news.

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Personalize your subscription to receive job alerts and insider tips directly from Corewell Health. Tailor your preferences to see what exciting and rewarding opportunities await in the field of healthcare. By joining Corewell Health, individuals are not just finding a job; they are stepping into a career filled with potential for growth, professional development, and the chance to make a significant impact in the healthcare industry.
Learn more about Corewell Health
Industry
Hospitals & Medical Centers
* Ladders Estimates

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