Job Description:
We’re actively seeking a talented Senior Business Analyst to join our Workforce Benefits Division in Omaha, NE, Charlotte NC or Chattanooga, TN. This role will be hybrid or 100% remote if living in the Chattanooga area. .
As an Senior Business Process Analyst in our Strategy & Program Management Office (PMO), you’ll partner across business and technology leaders throughout the organization to understand business problems and objectives and how to solve them with a combination of people, process and technology. Developing an empathetic understanding of the customer need, you will empower product owners and managers to drive a digital-first vision.
This role reports to the Agile Product Manager for the Workforce Benefits Division and will play an integral role in translating the division’s strategy to action. You embrace the ambiguity and high degree of complexity associated with standing up a new business. You are willing and able to jump in where needed and you bring an innovative mindset to solving critical business problems.
How you'll help move us forward:
Analyze traditional business processes and the capabilities of the Pacific Life technology stack to identify how to solve problems in simple and innovative ways
Develop and implement business processes that are designed with the goal of a $1 Billion business in mind, supporting the ability to scale and evolve over time.
Advocate for business needs and develop deep knowledge of why technology and process decisions are made
Stay current on the latest digital technologies and trends, and make recommendations for their implementation within the division
Collaborate with cross-functional teams to design and implement new systems and processes
Develop and implement testing plans to understand and evaluate new processes and tools
Monitor and measure the success of digital transformation initiatives and adjust as needed
Communicate with stakeholders to gather feedback and ensure that solutions meet their needs
Participate in planning and work with Architects to understand enabler related work
The experience you bring:
Workforce benefits experience is required
Minimum of 5 years of experience in support and analysis roles
Strong desire to participate in building Agile Product Management within a start-up, growth business within a large organization.
Demonstrated ability to support third-party implementations and testing
Excellent communication and interpersonal skills
Experience with project management and implementation of digital solutions
Strong understanding of business operations, processes, and process mapping
What makes you stand out:
Experience living in the space between Strategy and Execution, partnering with business leaders to continuously align the product vision and roadmap to the capabilities needed to bring business strategy to life.
Experimental mindset to drive innovation
Breadth and versatility
Base Pay Range:
The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.
$89,010.00 - $108,790.00
Your Benefits Start Day 1
Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered.
Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
Paid Parental Leave as well as an Adoption Assistance Program
Competitive 401k savings plan with company match and an additional contribution regardless of participation
You Can Be Who You Are
We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential.
What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife
