UnitedHealth Group

Senior Business Process Analyst - National Remote

UnitedHealth Group$72K — $130K *
US-AnywhereRemote in Minnetonka, MN
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years of experience in analytics, data engineering, or business process optimization in a data-driven environment
  • 4+ years of experience working with large, complex datasets (healthcare or claims data strongly preferred)
  • 2+ years of experience with Power BI (or similar BI tools) for dashboard development and data visualization
  • Advanced level of proficiency in SQL (writing, optimizing, and troubleshooting complex queries on large datasets)
  • Intermediate level of proficiency in Python for data analysis, automation, and workflow development
  • Ability to lead cross-functional initiatives and manage priorities across multiple stakeholders

Responsibilities

  • Lead onshore oversight of automation and technical delivery across business and technical teams
  • Own end-to-end delivery of analytics and reporting solutions, designing and developing dashboards and reports
  • Drive model monitoring, validation, and continuous improvement efforts
  • Ensure compliance with PHI/PII and regulatory requirements, managing sensitive data
  • Support audit operations by generating insights and tracking performance against targets
  • Lead user acceptance testing and provide production support for new tools
  • Translate business needs into technical execution through clear requirement definitions

Benefits

  • Paid Time Off which accrues with the first pay period plus 8 Paid Holidays
  • Medical Plan options with Health Spending or Health Saving Account participation
  • Dental, Vision, Life & AD&D Insurance, and Short-term/Long-term Disability coverage
  • 401(k) Savings Plan and Employee Stock Purchase Plan
  • Education Reimbursement
  • Employee Assistance Program and Employee Discounts
  • Referral Bonus Program and Voluntary Benefits options such as pet insurance
Full Job Description
Primary Responsibilities of the Senior Business Process Analyst:

  • Lead Onshore Oversight of Automation & Technical Delivery: Serve as the primary SME bridging business, audit, and technical teams by guiding offshore resources through development, deployment, validation, and production support. Ensure solutions are scalable, compliant, and aligned to business priorities.
  • Own End-to-End Delivery of Analytics & Reporting Solutions: Design, develop, and deliver dashboards, reports, and analytical outputs that support audit execution, client requests, and performance tracking across Onsite, Desk, Investigative, and RTA audits
  • Drive Model Monitoring, Validation, and Continuous Improvement: Support model performance tracking, quality control (QC), and refinement efforts, including incorporating audit outcomes and feedback into ongoing enhancements
  • Ensure Compliance with PHI/PII and Regulatory Requirements: Act as an authorized onshore resource to handle sensitive claim-level data, ensuring adherence to federal/state regulations and client-specific restrictions
  • Support Audit Operations and Performance Guarantees (PGs): Partner with auditors and leadership to generate insights, track audit outcomes, and ensure delivery against recovery targets and PG commitments
  • Lead User Acceptance Testing (UAT) and Production Support: Oversee testing, validation, and release of new tools and enhancements; provide first-level support and coordinate with IT as needed
  • Translate Business Needs into Technical Execution: Define requirements, prioritize initiatives, and ensure proper implementation across systems, workflows, and automation pipelines
  • Communicate Insights and Influence Decision-Making: Develop and present findings, recommendations, and performance updates to leadership and clients


What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

  • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
  • Medical Plan options along with participation in a Health Spending Account or a Health Saving account
  • Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
  • 401(k) Savings Plan, Employee Stock Purchase Plan
  • Education Reimbursement
  • Employee Discounts
  • Employee Assistance Program
  • Employee Referral Bonus Program
  • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)


You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • 4+ years of experience in analytics, data engineering, or business process optimization in a data-driven environment
  • 4+ years of experience working with large, complex datasets (healthcare or claims data strongly preferred)
  • 2+ years of experience with Power BI (or similar BI tools) for dashboard development and data visualization
  • Advanced level of proficiency in SQL (writing, optimizing, and troubleshooting complex queries on large datasets)
  • Intermediate level of proficiency in Python for data analysis, automation, and workflow development
  • Ability to lead cross-functional initiatives and manage priorities across multiple stakeholders


Preferred Qualifications:

  • Advanced level of proficiency in Python for data analysis, automation, and workflow development
  • Strong understanding of data pipelines, validation, and quality control processes
  • Strong problem-solving skills with the ability to translate business needs into actionable solutions
  • Experience with process automation frameworks and workflow optimization
  • Experience in pharmacy or healthcare claims analytics, including audit or FWA-related work
  • Experience working in regulated environments requiring data governance and compliance
  • Experience supporting or working with AI/ML models (monitoring, validation, or refinement)
  • Experience leading or mentoring onshore/offshore team delivery models
  • Experience supporting Performance Guarantees (PGs) or similar contractual metrics
  • Pharmacy Technician Certification or equivalent healthcare domain expertise


*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 to $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

About UnitedHealth Group

UnitedHealth Group is a medical facility. They offer health technology, health finance, and pharmacy services. They are utilizing clinical data and intelligence to assist in the redesign, automation, and deployment of technology to streamline administrative operations and clinical decision-making. Payment systems for both consumers and providers are critical components of a health-care system.

UnitedHealth Group Careers

Joining UnitedHealth Group means becoming part of a diverse team dedicated to making a difference. As a leader in health services and innovation, our company offers a variety of job opportunities that allow professionals to leverage their skills, drive innovation, and improve lives. Work You’ll Do At UnitedHealth Group, you’ll contribute to a mission-focused environment where your expertise will influence the health and well-being of people worldwide. Our employment opportunities span across a wide range of disciplines, from healthcare specialists to data analysts, ensuring that your career journey is both dynamic and rewarding. Transform Healthcare with Your Expertise UnitedHealth Group stands at the forefront of health innovation. Our team collaborates to deliver solutions that lead to better patient outcomes. Working with us, you’ll find yourself at the intersection of technology, healthcare, and leadership, providing key insights that drive industry transformation. Join Our Global Team As part of our team, you’ll engage with over 300,000 professionals globally, dedicated to building a diverse and inclusive workplace. UnitedHealth Group is not just a company; it’s a community where you can grow your career through continuous learning and leadership opportunities. Our commitment to diversity training ensures that every team member can thrive. UnitedHealth Group Career Development We are committed to your professional growth. Explore career paths filled with promising job opportunities and internships that will harness your potential and expand your capabilities. Whether you’re a seasoned professional or a recent graduate, you’ll find that our career development programs support your ambition at every level. Innovative Work Environment At UnitedHealth Group, innovation is at the core of our operations. We encourage our team to bring forward-thinking ideas that challenge the status quo and lead to breakthrough improvements in patient care. Be Part of a Great Team Our culture fosters a collaborative and supportive environment where every member’s contribution is valued. Enjoy the benefits of being part of a global team that’s committed to making a difference in people’s lives. Future-Proof Your Career With UnitedHealth Group, your career is future-proof. Dive into a range of positions that offer both challenges and rewards. Our robust support system includes unmatched training, development programs, and certification support to propel your career forward. Stay Connected Join Our Team Discover the right position that matches your skills and interests. We are always hiring and look for passionate, curious, and solution-driven team players. Search UnitedHealth Group jobs today and take the first step towards a fulfilling career. Keep Up to Date Stay informed with career tips, insider perspectives, and industry-leading insights you can use today—all from the people who work here. Read Careers Blog Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding opportunities that await at UnitedHealth Group.
Learn more about UnitedHealth Group
Size
350,000 employees
Market Cap
$493.1 billion
Industry
Net Income
$15.4 billion
Founded
1974
5 Year Trend
+9.2%
Revenue
$257.1 billion
NASDAQ

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