UTMB Health

Senior Business Ops Manager - League City

UTMB Health$90K — $120K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience.
  • 4 years of relevant experience in administrative or operational roles.
  • Strong leadership capabilities for team management and project direction.
  • Demonstrated ability in policy and procedure development.
  • Experience with budget management and financial oversight.

Responsibilities

  • Manage and direct administrative services and special projects across various departments.
  • Perform administrative functions as a working lead to support multiple areas.
  • Develop organizational analysis to set and achieve departmental goals.
  • Coordinate the Shared Administrative Services staff and ensure alignment of work processes.
  • Oversee development and administration of the department budget.
  • Develop and implement staff development programs to enhance satisfaction and performance.
  • Provide conflict resolution and mediation support for departmental issues.

Benefits

  • Opportunities for professional development and training.
  • Supportive team environment promoting employee feedback.
  • Access to comprehensive compliance training.
  • Involvement in strategic planning and operational improvement initiatives.
Full Job Description
REQUIRED EDUCATION/EXPERIENCE:
Bachelor's degree or equivalent experience and four years of related experience.

JOB SUMMARY:
Plans, manage and a working lead for the staff service and business management functions for multiple areas under the Shared Administrative Services. Responsible for overall management of departmental administrative and technical services, staff coordination, policy and procedure development, strategic planning and special projects across multiple areas. Includes a variety of complex decisions with minimal direction.

MAJOR DUTIES / CRITICAL TASKS:
  • Manages and directs administrative or operational departmental services, processes and special projects across multiple areas.
  • Performs administrative functions as a working lead to support multiple areas.
  • Develops planning, management, and organizational analysis; establishes goals and objectives; directs and coordinates development of guidelines, policies, procedural changes and standards to improve administrative operations.
  • Manages and assists the Shared Administrative Services staff to align work processes and to establish and attain goals and objectives for efficient department operation.
  • Oversees the development and administration of department budget.
  • Oversees multiple administrative or operational projects as assigned.
  • Responsible for staff development programs including programs to increase employee satisfaction for department.
  • Responsible for forming ad hoc support teams in response to institutional/department initiatives.
  • Empowers Administrative Support Group to align work processes.
  • Assists the Administrative Support Group establishing and attaining goals and objectives.
  • Provides information coordination between administrative staff and leadership.
  • Oversees compliance and other training for department.
  • Provides Accountable Property Officer Services for department.
  • Provide guidance for interpretation of UTMB and departmental rules, regulations and policies.
  • Provides information coordination between administrative staff and leadership.
  • Provides mediation and conflict resolution for department/process.
  • Meets with administrative support team to receive feedback, gather ideas & empower employees.
  • Makes complex administrative decisions regarding organizational and departmental issues.
  • Assists with personnel functions within department/process.
  • Conducts employee performance reviews & makes recommendations for development and reward for department/process.
  • Caretaker of budgetary funds used by the administrative support.
  • Provides guidance for interpretation of UTMB and departmental rules, regulations and policies.
  • Identifies appropriate internal controls for department; provides mechanisms to monitor and implement compliance.
  • Works with Office of University Advancement on grants and funding
  • Represents the department leadership in their absence as needed.
  • Adheres to internal controls and reporting structure.
  • Performs related duties as required.

SALARY RANGE

Salary commensurate with experience.

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