Salsify

Senior Business Operations Analyst

Salsify$104K — $122K *
US-AnywhereRemote in United States
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in SaaS business operations or financial analytics
  • Strong skills in Salesforce, SQL, and Excel/Google Sheets
  • Proven ability to provide actionable insights from data analysis
  • Highly organized and accountable with a solutions-oriented mindset
  • Ability to serve as a trusted advisor to internal stakeholders

Responsibilities

  • Oversee financial recognition and forecasting processes
  • Collaborate with cross-functional teams for financial closing and reporting
  • Manage financial models for scenario analysis and cost modeling
  • Enhance the efficiency and presentation of financial reports
  • Translate complex data into actionable insights for Professional Services
  • Monitor data quality and process consistency proactively
  • Build analytics dashboards for performance metric reviews

Benefits

  • Health & medical benefits
  • Flexible spending accounts
  • Flexible PTO
  • Employee stock options
  • Total Rewards plan including performance-based bonuses
Full Job Description
About the Opportunity

The Senior Business Analyst will support the financial operations and reporting processes across the Global Services Team, managing the key inputs and measures for financial recognition and forecasting. As a strategic partner adept at financial modeling, this role will collaborate closely with both the finance and services teams to deliver solutions that meet business needs, drive efficiency, and fuel company growth.
How You'll Make an Impact:

Financial Planning & Operations
  • Oversee the key inputs and measures for the financial recognition and forecast, ensuring all process and system controls are strictly followed.
  • Partner with cross-functional teams to execute the financial close, budgeting and reporting processes.
  • Manage and maintain financial models to provide scenario-based analysis and cost modeling support.

Data Analysis & Insights
  • Improve the efficiency and presentation of financial reports and key metrics by leveraging BI and other tools.
  • Translate complex financial concepts and data into actionable insights and recommendations that drive performance improvements in Professional Services.

Operational Excellence & Partnership:
  • Build analytics and dashboards and facilitate the presentation and review of customer. performance metrics on weekly/monthly/quarterly cadences.
  • Proactively monitor and maintain high levels of data quality, accuracy, and process consistency. Maintain accurate records and documentation.
  • Build and maintain strong relationships across team functions to drive a culture of partnership.
  • Recommend reporting optimizations and solutions to remove bottlenecks and inefficiencies, collaborate with stakeholders to understand requirements and resolve conflicts, and implement and maintain management tools to enhance visibility and efficiency.
You'll Enjoy This Role If You Have:
  • Experience: 5+ years of SaaS business operations, financial analytics, or directly relevant experience.
  • Skills: Proven ability to interpret, analyze, and provide actionable insights. Strong proficiency in Salesforce, SQL, and Excel/Google Sheets. Proficiency in using tools to track, analyze, and report on professional services metrics.
  • Mindset: Innate curiosity, ability to problem-solve, and a solutions-oriented approach that drives positive outcomes. Highly organized, accountable, and able to serve as a trusted advisor to internal stakeholders.

#LI-IA1 #LI-Remote

At Salsify, we maintain 3 core principles as part of our Compensation Philosophy:
  • We pay market rates, which are competitive and equitable
  • We pay based on performance and proficiency, not tenure
  • We adjust proactively; when the market moves, we do too

The posted compensation range reflects the base salary for this position. In addition to base salary, some eligible roles may also have a commission plan or a bonus incentive. All Salsify employees receive equity in the form of stock options. All full-time employees are invited to participate in our Total Rewards plan, which includes health & medical benefits, flexible spending accounts, flexible PTO, and more. Offers to join Salsify are based on a few criteria, including the scope of the role, the candidate's work experience, targeted skills, internal equity of the team, and external market data.

US National Pay Range

$104,125-$122,500 USD

Salsify loves a good success story and it would be our privilege to help write yours! We recognize that talent and potential come in all forms and that years of experience does not guarantee on-the-job effectiveness or leadership potential. Our hiring process involves recognizing a person's achievements, subject matter expertise, and passion, not just check marks next to a job description. If you have an interest in our roles please do not hesitate to apply - we would be happy to speak with you!

A member of Talent '[redacted]' will be reaching out about next steps if we would like to move forward.

About Salsify

Salsify is a software company that provides product experience management (PXM) solutions for businesses. The company was founded in 2012 and is headquartered in Boston, Massachusetts. Salsify's platform allows businesses to manage and optimize their product content across multiple channels, including e-commerce sites, social media, and mobile apps. The company's clients include a variety of retailers and consumer brands. Salsify has received numerous awards and recognitions for its innovative products and contributions to the software industry.
Learn more about Salsify
Size
300 employees
Industry
Founded
2012

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