Navy Federal Credit Union

Senior Business Intelligence Analyst (Consumer Loan Operational Analytics)

Navy Federal Credit Union$95K — $115K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in data analysis and reporting
  • Deep understanding of the specific business area or specialization
  • Expertise in business intelligence applications and cloud services
  • Strong knowledge of reporting capabilities of popular ERP, CRM, or database software
  • Proficient in statistical methods and data manipulation techniques
  • Ability to effectively communicate complex data to both technical and senior audiences
  • Familiarity with programming languages like Python or R

Responsibilities

  • Collect and analyze data from various structured and unstructured sources
  • Identify trends and prepare reports to support business decisions
  • Develop and manage advanced reporting and dashboard solutions
  • Create actionable reports to highlight KPIs and operational improvements
  • Leverage analytics to forecast costs and risks for business initiatives
  • Communicate insights and strategic recommendations to stakeholders
  • Provide ad-hoc reporting solutions and address specific business needs

Benefits

  • Structured Monday-Friday work hours
  • Opportunity to work in two different locations (Vienna, VA and Pensacola, FL)
  • Exposure to advanced business intelligence tools
  • Access to a collaborative and supportive team environment
  • Professional growth opportunities through project leadership
Full Job Description
Support business decisions by providing quantitative and qualitative data analysis and reporting of patterns, insights, and trends to leadership via dashboards and reports. Analyze business problems and issues using business intelligence tools that incorporate data from internal and external sources. Work under minimal supervision and use complete understanding of business needs and objectives to make recommendations that have impact on the achievement of operational goals. Advanced skill set and proficiency with procedures and analysis techniques. Responsibilities • Collect, aggregate, and analyze data from multiple sources, including structured and unstructured data sets, to drive insights into business performance • Identify, analyze, and interpret trends or patterns and prepare ongoing reports and data visualizations in order to support business decisions • Develop, maintain, and manage advanced reporting, dashboards, and BI solutions • Produce actionable reports that show key performance indicators, identify areas of improvement into current operations, and display root cause analysis of problems • Use analytics and metrics to improve processes and provide data-driven forecasts of potential costs, risks, and profits of new business initiatives • Communicate findings and insight to stakeholders and provide business strategy recommendations for optimizing business performance • Provide reporting solutions and respond to ad-hoc report requests within the business area • Create specifications for reports and analysis based on business needs and required or available data elements • Build working relationships with team members and subject matter experts • Lead small projects and initiatives Qualifications • 5+ years of experience in data analysis and reporting • Complete knowledge and understanding of business area/specialization • Advanced skill using business intelligence applications and/or cloud services • Advanced knowledge of reporting capabilities of existing ERP, CRM and/or database software vendors • Advanced skill using statistical methods, mathematical techniques, forecasting, cost-benefit analysis • Advanced skill in complex data manipulation across multiple tables • Effective data integration, cleaning and validation skills • Skill communicating data analysis and visualizations to nontechnical and senior audiences • Skill with data analysis tools and programming languages such as Python, R • Intermediate skill in utilizing work products to tell a story through appropriate balance of visualizations, design aesthetics, and words • Research skills • Interpersonal skills Desired Qualifications • Bachelor's Degree in Business Administration, Statistics, or related field, or equivalent combination of education, training, and experience Additional Information Hours: • Monday - Friday, 8:00AM - 4:30PM Location: • 820 Follin Lane, Vienna, VA 22180 • 5510 Heritage Oaks Drive, Pensacola, FL 32526

About Navy Federal Credit Union

Navy Federal Credit Union is a credit union that serves members of the military and their families. The credit union offers a range of financial products and services, including checking and savings accounts, loans, and credit cards. Navy Federal Credit Union was founded in 1933 and is headquartered in Vienna, Virginia. The credit union has more than 9 million members and operates more than 300 branches across the United States and around the world.
Learn more about Navy Federal Credit Union
Size
18,000 employees
Industry
Founded
1933

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