About this role:

The Senior Business Execution Administrator will provide consultative support to the Affluent & Premier Licensing and Integration team on managing and coordinating licensed banker program operations, stakeholder partnerships, participant onboarding and licensing activities, process adherence, reporting, and continuous operational improvements to ensure the team delivers a high-quality, compliant, and efficient participant experience.

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In this role, you will:

• Support business line operations by administering licensed banker programs, projects, processes, and administrative activities

• Serve as a subject matter expert on program design, procedures, tools, and policies for bankers, leaders, coordinators, and business partners

• Provideconsultative guidance andday to dayadvisory support to program coordinators running the licensed banker program, including issue resolution, best practices, and process interpretation

• Partner closely with Branch Banking leaders, recruiters, licensing teams, compliance, L&D, and program coordinators to ensure aligned execution

• Conduct proactive participant touchpoints (daily/weekly),including onboardingsupport, progress monitoring, and tailored welcome calls

• Ensure adherence to licensing standards, regulatory requirements, enrollment deadlines, and documentation controls

• Manageaccurateandtimelyenrollment into required licensing and development programs

• Review participant pipelines regularly and consult with coordinators and partners to resolve onboarding, registration, or workflow issues

• Identifyregional or national process gaps;advisecoordinators on corrective actions and drive SOP enhancements as needed

• Maintainaccuratedocumentation, reporting, and data integrity across required systems and SharePoint repositories

• Develop and distribute executive reporting,processguidance, and consistent program communications

• Collaborate and influence across the organization to support licensed banker hiring goals and program success

• Drive operational efficiency, quality, and cost effectiveness while escalating risks and concerns appropriately

Required Qualifications:

• 4+ years of Administrative Support, or, Business Support experience, or equivalentdemonstratedthrough one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Ability to communicate confidentially and professionally

• Ability to develop partnerships and collaborate with other business and functional areas

• Ability to organize and manage multiple priorities

• Ability to provide administrative support, including responding to prospect/customer inquiries and requests for information

• Experience conducting program meetings,presentationsand status reporting

• Experience working with changing priorities and deadlines

• Intermediate Microsoft PowerPoint and Excel skills

• Knowledge and understanding of SharePoint

• Knowledge and understanding of the retail banking environment and affluent client markets

• Knowledge of regulatory compliance requirements, FINRA, and securities licensing

• Strong project management, vendor management, and research skills

• Strong relationship management skills

• Strong time management skills and ability to meet deadlines

• Strong,clearand concise written and oral communication skills

• A BS/BA degree or higher

Job Expectations:

• This position offers a hybrid work schedule

Posting Location:

• 1525 W W T Harris Blvd Charlotte, NC 28262

Posting End Date:

*Job posting may come down early due to volume of applicants.