Truist Financial

Senior Business Change Leader

Truist Financial$125K — $150K *
Finance & Insurance
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree with 15 years in Financial Services or related fields.
  • Strong executive presence to influence senior leaders.
  • Extensive change management experience in design and execution.
  • Exceptional interpersonal skills for translating strategy into action.
  • Sophisticated analytical abilities to address complex challenges.
  • Proven leadership in managing high-performing teams.
  • Effective planning skills across multiple stakeholder domains.

Responsibilities

  • Spearhead the development of well-defined change initiatives aligned with business strategy.
  • Champion investment requests and secure necessary funding for project execution.
  • Act as a trusted representative for senior leadership on project resources and collaboration.
  • Represent business on enterprise-wide strategic initiatives as a subject matter expert.
  • Lead and oversee a large team of project practitioners driving organizational changes.
  • Manage risk remediation processes with clear reporting to the Risk Committee.
  • Enhance readiness of clients and teams with communications and training for effective implementation.

Benefits

  • Medical, dental, and vision insurance options.
  • Life insurance and disability coverage available.
  • 401k plan and tax-preferred savings accounts.
  • Paid vacation (at least 10 days) and sick days (10 days) in the first year.
  • Paid holidays and potential eligibility for defined benefit pension plan.
  • Access to restricted stock units and deferred compensation plans (when applicable).
Full Job Description
The Senior Business Change Leader (BCL) serves as a strategic architect for the business unit's change portfolio, orchestrating prioritization, governance, and execution of a high volume of large-scale change initiatives to ensure alignment with enterprise objectives and standards. Leveraging cross functional partnerships with business, finance, and Enterprise Change, the BCL acts as the liaison to executive management, translating strategy into actionable operating routines while proactively shaping the change agenda through clear vision and direction, communication of critical requirements, and advocacy for investment decisions. The BCL drives a culture of accountability and excellence by managing risk and quality, optimizing resource allocation, and delivering transparent, actionable reporting to senior leadership-ultimately enabling the organization to achieve business outcomes and sustain competitive advantage in a dynamic business environment. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Spearhead the translation of business unit strategy into a well-defined, prioritized, and governed portfolio of change initiatives. Collaborate closely with senior leadership and governance bodies to evaluate, sequence, and ensure initiatives are strategically aligned, resourced, and ready for successful launch. 2. Drive the successful execution of the entire project portfolio by championing investment requests, strategically securing funding and resources, enforcing enterprise procedures, and delivering clear, comprehensive visibility into the portfolio's roadmap, progress, risks, and measurable outcomes to senior leadership. 3. Act as the senior leadership's trusted representative, advancing key strategies and priorities by proactively directing project resources, fostering seamless collaboration across business units and technology partners, consistently achieving exceptional delivery quality, and ensuring all initiatives are guided by enterprise program management standards - while serving as proxy SLT member when required. 4. Represent line of business, as needed, on Truist enterprise-wide strategic projects within Truist Enterprise Change operating model (i.e. governance, cadences, and processes); provide leadership as a subject matter expert to serve as single point of contact for the respective business. 5. Lead a large team of project practitioners to implement changes driven by or relying on the BCL's organization. 6. Proactively oversee risk remediation, ongoing monitoring, and escalation processes to ensure robust governance. Maintain clear and actionable Risk Committee reporting by regularly updating BURC scorecards and delivering concise, executive-level presentations. Effectively manage interdependencies within the Risk Management portfolio and across business unit and technology change portfolios, mitigating risks and preventing conflicts among concurrent or independent initiatives. 7. Establish understanding of critical policies, standards, procedures, and processes to support initiatives led by the line of business and assess and mitigate client and teammate experience impacts. 8. Foster positive results from change by enhancing the readiness of clients and team members with focused communications, training sessions, and collaboration across business units that promote understanding, build confidence, and aid effective implementation. 9. Demonstrate and continuously develop strong strategic and industry knowledge, staying current with financial services trends and applying key optimization levers such as third-party utilization, automation, target operating models, process optimization, and best practices. 10. Establish, operate, and improve the systems and processes that capture, track, and report on Invest Portfolio to ensure situational awareness at all levels. QUALIFICATIONS Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Bachelor's and fifteen years of experience in Financial Services, Risk Management, Technology or an equivalent combination of education and work-related experience. 2. Strong executive presence with the ability to influence others at senior levels to adopt a new perspective. 3. Deep knowledge and experience in change management design, implementation, execution and success measurements. 4. Exceptional interpersonal and communication skills demonstrating the ability to translate business strategies and emerging external trends to organizational and operational tactics. 5. Sophisticated analytical skills and the ability to solve complex technical, operational, and organizational problems. 6. Demonstrated leadership and a history of managing high performing teams. 7. Ability to plan effectively across multiple domains with a number of key stakeholders. 8. Deep specialized and/or broad functional knowledge of portfolio management. 9. Portfolio & program management skills (meeting management, conflict resolution, and presentation skills). Preferred Qualifications: 1. Master's degree or MBA and more than fifteen years of experience or an equivalent combination of education and work experience, including five years of management experience. 2. Project Management Professional (PMP) Certification. 3. Sound working knowledge of Financial Services technology platforms, products, services, operations, finance and systems. General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

About Truist Financial

Truist Financial Careers

Join the dynamic team at Truist Financial, a leader in the financial services sector, and propel your career to new heights. At Truist Financial, we offer more than just job opportunities; we provide a platform for professional growth and innovation in an environment that values diversity and leadership.

Why Truist Financial?

At Truist Financial, we are committed to building a diverse and inclusive workplace where every team member is empowered to contribute their unique skills and perspectives. We believe that our strength lies in our diversity, and we are dedicated to fostering a culture that embraces the differences that make each of us unique.

Explore a World of Opportunities

Whether you're seeking your first internship or a seasoned professional looking to advance your career, Truist Financial offers a range of employment opportunities across various disciplines. Our team is growing, and we are constantly looking for talented individuals who are eager to make an impact.

Innovate and Lead

Join us and be part of a culture of innovation where your ideas can help shape the future of banking. At Truist Financial, you’ll work alongside industry leaders and have access to cutting-edge resources that foster continuous professional development and innovation.

Develop Your Career

Truist Financial is deeply invested in the career progression of our employees. We offer robust training programs, including leadership development and diversity training, to ensure you have the tools needed to succeed. Our commitment to your growth is reflected in our comprehensive benefits package, designed to support you both professionally and personally.

Networking and Professional Development

Enhance your professional network and connect with like-minded colleagues through our various networking events and community engagement initiatives. At Truist Financial, we believe in the power of connections and the impact they can have on your career.

Join Our Team

Ready to take the next step in your career? Explore the current job openings at Truist Financial. We are hiring across multiple departments, looking for passionate, curious, and innovative individuals to join our team. Check out our available positions and find the one that best matches your skills and interests.

Prepare for Your Interview

Make a great first impression. Visit our Careers page for tips on how to craft a compelling resume and succeed in your interview at Truist Financial. We are excited to see how you can contribute to our team and help us drive the future of banking.

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Learn more about Truist Financial
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50,283 employees
Market Cap
$56.6 billion
Industry
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