Walgreens

Senior Business Analyst

Walgreens$100K — $120K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a technical/quantitative field or equivalent experience
  • Minimum 3 years in an analytical or pharmacy role, or 6 years with a High School Diploma/GED
  • Proven experience in analytics and problem-solving
  • Skilled in querying databases and identifying operational issues
  • Advanced proficiency in Microsoft Excel including macros and complex functions
  • Experience managing multiple projects and meeting deadlines
  • Ability to work independently and escalate issues as needed

Responsibilities

  • Define and prepare various operational reports and analyses on key metrics
  • Collaborate with management on pharmacy analytics strategy
  • Mentor and train analysts and corporate team members
  • Research and present findings on trends and operational changes
  • Develop and report granular pharmacy metrics with in-depth operational knowledge
  • Ensure accuracy in reporting and data through ongoing analysis
  • Create and maintain databases and automated reporting tools

Benefits

  • Opportunity to work in a dynamic and innovative environment
  • Gain exposure to pharmacy and health analytics at a corporate level
  • Develop advanced technical skills in data management and reporting
  • Collaboration with leadership on strategic analytics initiatives
  • Engage in continuous learning through mentorship and training programs
Full Job Description
Job Description

Job Summary

Responsible for providing a wide range of value-added complex technical analytics to support various Pharmacy, Health and Wellness Initiatives. Provides operational recommendations based on those analytics. Responsible for collecting and analyzing performance data, and developing business performance reports and analysis that support key decision making. Responsible for creating and managing various database structures and analytics websites to collect analyze and disseminate operational data.

Job Responsibilities
  • Responsible for defining, designing, building, and preparing daily, weekly, monthly, user customizable, and adhoc operations reports and analysis for key operational metrics. Acts independently when prudent to go beyond the request and anticipate the current or future needs of the request which would add value or increase functionality/ease of use.
  • Collaborates with management in defining broader pharmacy analytics strategy.
  • Mentors/coaches/trains/provides assistance to other analysts on the Strategic Analytics team and also to Store Operations, Pharmacy, and other Walgreens corporate team members.
  • Researches, analyzes, and explains current and past activity, expected trends, and potential effect of change. Presents and supports findings and recommendations to various management levels within the organization.
  • Develops and reports on highly granular metrics that require an in-depth knowledge of Walgreen pharmacy operations and internal systems such as Intercom Plus and RxI.
  • Evaluates data collected and accurately identifies and interprets trends. Based on findings, prepares and communicates results and recommendations to various levels of senior management. Ensures accuracy of all reported data by continually reviewing and analyzing current sources, processes, and systems functions.Prepares graphs, spreadsheets, reports, and PowerPoint presentations as required.
  • Serves as a subject matter expert on pharmacy performance metrics analysis, design, development, and the execution of queries, business reports and dashboards.Uses statistical methodologies to describe and model behaviors, transaction volumes, and performance measures.
  • Responsible for creating and maintaining databases, spreadsheets, interactive self-service reporting web front ends, and other tracking mechanisms.Continually reviews and analyzes data maintenance processes to enhance data integrity/redundancy and maximize usage of available resources.
  • Collaborates with internal departments to initiate/implement improvements and efficiencies related to analytics needs.
  • Creates and maintains tools that will automate analytics, such as web-based reporting. Establishes reporting standards and criteria and maintains data and reporting integrity.
  • Defines and develops requirements for reporting to all levels within the management structure, and methodology for calculations for metrics and/or analysis.


External Basic Qualifications

  • Bachelor's degree in a technical/quantitative field, such as IT, Computer Science, Engineering, Science, Economics, etc.) and at least 3 years of experience in an analytical or pharmacy role OR a High School Diploma/GED and at least 6 years of experience in an analytical or pharmacy role.
  • Experience in analytics and problem solving.
  • Experience querying databases.
  • Experience identifying operational issues and recommending and implementing strategies to resolve problems.
  • Experience analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.
  • Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
  • Experience developing ways of accomplishing goals with little or no supervision, depending on oneself to complete objectives and determining when escalation of issues is necessary.
  • Advanced level skill in Microsoft Excel (for example: VB macros, nested if statements and other complex functions, advanced pivot table skills, merging and centering cells, printing centered page, etc.
  • Willing to travel up to 10% of the time for business purposes (within state and out of state)


Preferred Qualifications

  • Experience with full-stack application development
  • Demonstrated experience administering or developing solutions using Microsoft SQL Server, Windows Server, Internet Information Services (IIS), Microsoft Azure Virtual Machines, Azure Data Factory, and Microsoft Fabric
  • Experience working with enterprise data platforms, including Microsoft SQL Server, Databricks, Snowflake, Teradata, and Oracle
  • Advanced proficiency in SQL and one or more programming languages or frameworks, such as Python, C#, HTML, CSS, JavaScript, jQuery, AngularJS, and Vue.js 3
  • Experience using Visual Studio Code and Visual Studio Professional to develop, debug, test, and deploy applications
  • Experience using GitHub Copilot or similar AI-assisted development tools, including agentic workflows and large language models, to improve software development, testing, documentation, and maintenance
  • Experience designing, developing, and maintaining databases, tables, indexes, views, and stored procedures that support business operations, analytics, and reporting
  • Experience planning and managing projects, including scope, resources, timelines, risks, and deliverables
  • Demonstrated ability to build and maintain effective working relationships with stakeholders at all levels of an organization
  • Experience collaborating with internal and external partners to develop and implement strategies that achieve departmental goals within established budgets and timelines
  • Advanced proficiency in Microsoft PowerPoint, including developing clear, executive-ready presentations that communicate complex information effectively
  • Bachelor's degree in computer science, information systems, engineering, analytics, or a related field
  • Experience in retail, pharmacy, healthcare, or another highly regulated industry

About Walgreens

Walgreens is the nation's largest drugstore chain with fiscal 2010 sales of $67 billion. The company operates 7,689 drugstores in all 50 states, the District of Columbia and Puerto Rico. Each day, Walgreens provides nearly 6 million customers the most convenient, multichannel access to consumer goods and services and trusted, cost-effective pharmacy, health and wellness services, and advice in communities across America. Walgreens scope of pharmacy services includes retail, specialty, infusion, medical facility, and mail service, along with respiratory services. These services improve health outcomes and lower costs for payers including employers, managed care organizations, health systems, pharmacy benefit managers, and the public sector. Take Care Health Systems is a Walgreens subsidiary that is the largest and most comprehensive manager of worksite health centers and in-store convenient care clinics, with more than 700 locations throughout the country.

Walgreens Careers

Joining Walgreens means becoming part of a team dedicated to inspiring health and well-being across America. As a cornerstone of the community, Walgreens offers unparalleled job opportunities in the retail and healthcare sectors, making it an ideal place for professional growth and innovation. Work You’ll Do At Walgreens, every position contributes to our mission of delivering premier health solutions while ensuring a diverse and inclusive workplace that fosters growth. Our team members are at the forefront of transforming customer experiences through dedication and expertise. Lead with Innovation and Leadership Embrace the opportunity to lead at Walgreens, where we combine industry expertise with a culture of innovation. Our leadership is committed to nurturing a professional environment where ideas thrive and leadership skills are honed through comprehensive diversity training and leadership development programs. Engage in Meaningful Work Join a team that values hard work and creativity, where your skills will be enhanced through challenging projects and collaborative team efforts. Walgreens is not just about filling prescriptions—it's about offering solutions that promote healthier communities. Explore Career Opportunities Whether you're looking for an entry-level position or a more advanced professional role, Walgreens offers a range of career paths in dynamic business areas. From in-store roles to corporate support, our job opportunities are designed to fit a variety of skills and interests. Internship and Employment Benefits Start your career with a Walgreens internship and gain hands-on experience that paves the way for future employment. Our interns work on real projects that matter, gaining skills that are crucial for future success. Full-time team members enjoy a wealth of benefits, including comprehensive health coverage, retirement plans, and exclusive employee discounts. Invest in Your Career Growth Walgreens is committed to the career development of our employees. We provide resources and training that encourage continuous learning and career advancement. With support for certifications and networking opportunities, team members can expand their professional horizons and achieve their career goals. Stay Connected Join Our Team Discover the diverse range of hiring opportunities at Walgreens by exploring open positions that match your skills and interests. We are looking for passionate, curious, and solution-driven team players ready to make a significant impact. Keep Up to Date Stay informed with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work at Walgreens. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding opportunities that await at Walgreens. At Walgreens, we are excited to see where your ambition takes you. Join us and be part of a team that is dedicated to shaping the future of health and wellness for everyone.
Learn more about Walgreens
Size
202,000 employees
Market Cap
$32.8 billion
Industry
Net Income
-$696 million
Founded
1901
5 Year Trend
+2.3%
Revenue
$141.5 billion
NASDAQ

Similar Jobs

More Jobs at Walgreens

  • Walgreens
    Pharmacist
    $100K — $120K *
    Pineville, WV 24874 (Wyoming County)
    Pharmaceuticals & Biotech
    In-Person
  • Walgreens
    Pharmacist
    $110K — $130K *
    Norwich, NY 13815 (Chenango County)
    Pharmaceuticals & Biotech
    In-Person
  • Walgreens
    Pharmacist
    $110K — $130K *
    Ithaca, NY 14850 (Tompkins County)
    Pharmaceuticals & Biotech
    In-Person
  • Walgreens
    Pharmacist
    $110K — $130K *
    Brookfield, WI 53045 (Waukesha County)
    Pharmaceuticals & Biotech
    In-Person
  • Walgreens
    Pharmacist
    $110K — $130K *
    Hockessin, DE 19707 (New Castle County)
    Pharmaceuticals & Biotech
    In-Person

More Healthcare Jobs

Find similar Senior Business Analyst jobs: