Role Overview
We are seeking a Senior Business Analyst to assist our Product team in the development and execution of our proprietary Warehouse Management System (Connect). This system is the backbone of our operations and a cornerstone of Lineage’s technology and productivity strategy. In this role, you will
help shape the future of Connect, making it the premier WMS for temperature-controlled environments globally.

You will work with a talented product team, collaborate with cross-functional stakeholders, and drive innovation that impacts the entire food supply chain.

Duties and Responsibilities

• Collaborate with stakeholders and functional leaders to understand business requirements, generate functional specifications, and create detailed Product Requirements Documents (PRDs).

• Analyzes existing business processes, uses cases, and flows of data to define system behavior and interactions from a user perspective.

• Architect and document a functional solution that meets the product requirements including workflows, user interactions, and data flows.

• Collaborate with the UX Design team to create wireframes for proposed solutions and ensure cohesive and scalable product designs.

• Align acceptance criteria with stakeholders and work with the QA Engineering team to generate test cases that confirm the acceptance criteria has been met. • Work with cross-functional teams to develop business cases for the opportunities within your area — including ROI estimates, effort sizing, and risk assessments — to support investment decisions.

• Conduct post-deployment impact analyses to validate projected ROI and identify areas of opportunities.

• Collaborate with Technical Designers to define the technical execution of functional solutions.

• Facilitate communication with internal stakeholders to discuss future initiatives and enhancements to our systems.

Required Qualifications

• 8+ years of experience in business analysis, management consulting, strategy operations, or a similar analytical role.

• Experience working cross-functionally with both technical teams and senior business stakeholders.

• Domain experience with warehouse management or similar systems.

• Proficiency with data analysis tools is important.

• Strong relationship-building skills with engineering, design, leadership, and internal & external stakeholders.

• Excellent verbal and written communication skills including the ability to interact with all levels of the organization and convey concepts & results to a non-technical audience.

• Highly organized and comfortable in a fast-paced, highly visible, and changing environment.

• Ability to travel as needed; up to 20% of the time.

Preferred Qualifications

• Experience in temperature controlled logistics or supply chains.

• Familiarity with Atlassian tools (JIRA, Confluence) and analytical tools (SQL, Excel).

• Background in process improvement methodologies (Lean, Six Sigma) preferred.

• Experience in Connect Warehouse Management System.

Why Join Us?

At Lineage, you’ll have the opportunity to make a global impact by transforming the food supply chain. You’ll work on cutting-edge technology, collaborate with industry leaders, and help shape the future of logistics and warehousing.

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Benefits

Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, 401k retirement plan, paid time off, annual bonus eligibility, and a minimum of 7 holidays throughout the calendar year.