How you will make an Impact- Collaborate with IT, Project Management, Market Development, and System Operations to design and implement multi-year projects that impact the groups listed above.
- Develop clear, concise business requirements for existing and new software.
- Perform thorough testing and review proposed changes to departmental software and processes while identifying and mitigating gaps.
- Review existing software and processes used by the Control Room, Forecast Office, Outage Coordination, and Engineering groups to identify areas for improvement.
- Assist with the development of internal and external training materials related to major projects or derived from completed analytical findings.
- Support the ongoing refinement and revision of Operating Procedures and associated documentation based on changes to processes, tools, and software.
What we are looking for - Bachelor's degree in Business, Engineering, or a related field
- Basic knowledge of ISO New England System Operations
- Knowledge of ISO New England Market Rules and Procedures
- Ability to work effectively in a collaborative, team-oriented environment
- Strong Interpersonal and communication skills
- Ability to learn complex systems and quickly understand new software and tools
- Strong analytical mindset with the willingness to ask questions and seek clarity
- Desired but Not Required
- Familiarity with Confluence, Jira, or process documentation
- Experience involving documentation, requirement writing, or system analysis
- Experience writing test plans and performing system testing
This employer will not sponsor applicants for work visas for this position (ex: H-1B, F-1/CPT/OPT, O-1, E-3, TN, J, etc.).
The expected salary range for this position is $105,000 - $140,000 per year. This role is also eligible for an annual performance bonus, comprehensive health insurance (medical, dental and vision), flexible spending and health savings accounts, a 401(k) plan with generous employer contributions and a student debt benefit, life and AD&D insurance, disability insurance, critical illness and hospital indemnity benefits, paid time off, paid leave, a wellness program, an employee assistance program and other great company perks.
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This is a U.S. based role. If the successful candidate resides outside of the U.S., relocation will be required.
