Senior Business Analyst

Ibis Public Sector

$85K — $100K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Active DoD Top Secret Clearance required.
  • Experience as a Business Analyst or Systems Analyst in enterprise system transitions or implementations, preferably with ServiceNow.
  • Familiarity with SharePoint, ServiceNow, and digital collaboration tools.
  • Strong analytical, documentation, and stakeholder communication skills.
  • Ability to translate business processes into technical requirements.

Responsibilities

  • Partner with stakeholders to gather, document, and prioritize business and technical requirements.
  • Translate business needs into actionable specifications for development and implementation.
  • Collaborate closely with technical teams to ensure accurate configuration and user experience during system build.
  • Conduct user acceptance testing (UAT) and facilitate feedback sessions to validate requirements and recommend enhancements.
  • Support change management and user adoption activities for a smooth transition to the new platform.
  • Evaluate and recommend digital tools to improve collaboration and workflow efficiency.
  • Document workflows, use cases, and system integrations to support platform sustainability.

Benefits

  • Flexible time off for vacation and personal time.
  • Participation in the firm's comprehensive Benefits Program including medical, dental, vision, and life insurance.
  • No-cost Short-Term and Long-Term Disability, and company-covered Life Insurance.
  • Access to group legal services and identity theft protection services through LifeKeys.
  • 401(k) plan eligibility after three months with a company contribution of 3% and a matching program.
Full Job Description
Ibis Public Sector is seeking a Senior Business Analyst to support a large federal IT modernization initiative. This role bridges business process understanding, and data-driven insight to help optimize workflows, reporting, and performance outcomes. The Senior Business Analyst must be able to effectively translate the client's business requirements from product owners and stakeholders into user stories that are well understood by developers on the agile product teams.

What You'll Do
  • Partner with stakeholders to gather, document, and prioritize business and technical requirements.
  • Translate business needs into actionable specifications for development and implementation.
  • Collaborate closely with technical teams to ensure accurate configuration, functionality, and user experience during system build and rollout.
  • Follow the full Software Development Life Cycle (SDLC) from requirements gathering through design, testing, deployment, and validation.
  • Conduct user acceptance testing (UAT) and facilitate feedback sessions to validate requirements, identify gaps, and recommend enhancements.
  • Support change management and user adoption activities to ensure a smooth transition to the new platform.
  • Evaluate and recommend digital tools and mediums to improve collaboration, workflow efficiency, and information accessibility across the team.
  • Document workflows, use cases, and system integrations to support transparency and long-term sustainability of the platform.

Who You Are
  • Active DoD Top Secret Clearance required.
  • Ability to be physically present for sensitive meetings in the National Capital Region (NCR).
  • Proven experience as a Business Analyst or Systems Analyst supporting enterprise system transitions or implementations, preferably with ServiceNow or similar workflow platforms.
  • Familiarity with SharePoint, ServiceNow, and digital collaboration tools.
  • Strong analytical, documentation, and stakeholder communication skills.
  • Ability to translate business processes into technical requirements and work effectively across multidisciplinary teams.
  • Prior experience supporting Federal, DoD, or cybersecurity-focused environments preferred.


Here are some of the benefits that accompany full-time employment at Ibis Public Sector:
  • We offer flexible time off for vacation and personal time. We believe in treating adults like adults and allowing for open communication between team members and their supervisors to determine proper timing and coverage.
  • Participation in the firm's Benefits Program. This Program includes medical, dental, vision, life, group voluntary benefits, individual voluntary benefits, short-term disability, flexible spending accounts and parental leave benefits.
  • Other miscellaneous benefits like Short-Term and Long-Term Disability at no cost, company-covered Life Insurance, access to group legal services, identify theft protection through LifeKeys services, etc.
  • After three months of service, you can join the company's 401(k) plan. The company contributes 3% of your salary even if you don't contribute. The company additionally matches your savings dollar for dollar up to 1% of your pay, giving you a total of 5% when you contribute 1%. You must contribute at least 1% to get the additional 1% match from the company.

The anticipated salary range for this position is $85,000-$100,000. Salary is based on a range of factors that include relevant experience, knowledge, skills, and other job-related qualifications.

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