Senior Business Analyst

First West Credit Union

$80K — $95K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or Diploma in business or relevant experience
  • 3-5 years in business analysis or related roles
  • Advanced understanding of project management and agile processes
  • Demonstrated leadership skills
  • Strong communication and interpersonal skills
  • Solid organizational and analytical capabilities
  • Ability to mentor junior analysts and perform autonomously

Responsibilities

  • Collaborate with team to analyze complex business problems
  • Lead translation of user requirements into functional specifications
  • Review and enhance business analysis processes and develop solutions
  • Facilitate project approval processes with key stakeholders
  • Manage stakeholder relationships and influence decision-making
  • Provide leadership and guidance to other Business Analysts
  • Support the development and implementation of new business processes

Benefits

  • Mental health coverage and resources
  • Customizable health benefits and topped-up parental leave
  • Performance-based compensation and group RRSP matching
  • Vacation time and flexible work arrangements
  • Opportunities for paid volunteer time and community involvement
  • In-house training programs and support for external learning opportunities
Full Job Description
Job Description

We are currently seeking a Senior Business Analyst to join our team.

Participates as an active member of a functional team, applying an advanced level of business expertise to the analysis of complex business problems, and assessment and analysis of business domain, market trends, and business processes.

Here's what would be included as a part of your typical day

  1. Business Analysis: Collaborates with team to apply an advanced level of business expertise to the analysis of complex business problems. Leads translation of conceptual user requirements into functional requirements by creating appropriate documentation such as models, specifications, workflows, diagrams and charts that provide direction to developers, testers and/or other stakeholders. Applies a variety of techniques to capture and define current state, identify gaps and issues and understand emerging business requirements.
  2. Development: Participates in review of business analysis processes and procedures and has an active role in development of enhancements to support service optimization, including developing technical solutions outside of IT scope of work. Documents existing business processes and organizational structures to define current business activities for the development of procedures and models.
  3. Business Automation: Liaises with business groups across the organization to facilitate the planning, design, development and implementation of new business processes. Participates in assessing potential value to the organization; and makes related recommendations to supervisor. Maintain compliance with all audit and risk management requirements and all other internal policies.
  4. Project Management: Facilitates project approval process, involving all key stakeholders to establish consensus; and also providing expertise to business case development and presentation efforts. Supports all stages of the project life cycle, communicating changes, enhancements, and modifications to project managers and business stakeholders, managing risk, and managing/communicating client expectations to the project team.
  5. Stakeholder Relationship Management: Participates in orientation and training of end users with respect to new/modified approaches. Partners with senior leaders and stakeholders to influence decision making and communicate the impact of proposed solutions on organizational goals.
  6. Team Support: Provides leadership and guidance to Business Analysts through supporting their development, coordinating workstreams, and ensuring alignment with strategic objectives. Proactively offers constructive feedback and ideas to team members.


Required Skills, Experience & Qualifications

  • Bachelor's degree or Diploma in business or a combination of relevant experience and education required.


  • 3-5 years of experience in a business analysis function or related experience required.


  • Advanced understanding of the project management cycle and agile iterative delivery process to provide input at key intervals, and to manage client expectations throughout the life of initiatives


  • Demonstrated ability to provide leadership to others


  • Advanced communication and interpersonal skills to facilitate consensus building on business requirements and solutions through collaboration with multiple stakeholders


  • Solid organizational skills to carry out assignments to meet business requirements and deadlines


  • Solid research, analytical, and problem-solving skills to actively participate in development of complex business solutions


  • Ability to perform complex tasks with little or no supervision, while providing mentorship to Business Analyst team


  • Advanced knowledge of the concepts, theories, tools, practices and techniques in business analysis


  • Solid understanding of business functions across the organization


  • Display an understanding of risk and risk ownership by being able to demonstrate adherence to policies and procedures.


What's in it for you:

First, we strive to make our team members feel genuinely rewarded. You'll have:
  • Mental health coverage and resources
  • Customizable health benefits, as well as topped-up parental leave
  • Performance-based compensation, employee banking advantages and group RRSP matching
  • Vacation time and flexible work arrangements to support your lifestyle

We are committed to providing a fair, equitable, and competitive rewards package that reflects the value an individual brings to our organization. The compensation mentioned in this job posting should serve as a guide. The total cash compensation earned may vary based on a variety of factors including bonuses and/or incentives, an individual's skills and experience, and may correlate with performance in the role.

We also provide and encourage opportunities for our employees to make a meaningful impact. After all, as a credit union we're powered by giving back-in big ways and through small gestures. That's why we offer employees paid time off to volunteer, partner with thousands of local charities, build long-lasting relationships that help our members get ahead and commit to environmental, social and governance (ESG) practices.

By joining our team, you'll be able to elevate your potential. Wherever your own purpose leads, we're here to support you with award-winning in-house training programs, access to LinkedIn Learning, and reimbursement for external courses to help you get ahead.

Take the next step in your career as part of our team. Apply for this opportunity!

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