Caterpillar, Inc

Senior Business Analyst

Caterpillar, Inc$112K — $169K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in business analysis or related field
  • Strong analytical skills and ability to interpret complex data
  • Proficient in technical writing and documentation
  • Knowledge of Agile methodologies, preferably SAFe
  • Exceptional communication skills with ability to convey technical concepts to non-technical stakeholders
  • Experience in product design and development of digital applications
  • Familiarity with user acceptance testing processes

Responsibilities

  • Collaborate with stakeholders to clarify business needs and prioritize projects
  • Gather, document, and validate user and functional requirements for digital solutions
  • Develop comprehensive documentation, including features and acceptance criteria
  • Facilitate solution validation and user testing to meet business goals
  • Collect feedback to improve customer and employee experiences

Benefits

  • Comprehensive medical, dental, and vision insurance
  • Generous paid time off policy including vacation and holidays
  • Robust 401(k) savings and matching plans
  • Career development resources and programs
  • Flexible spending accounts (FSAs) and health savings accounts (HSAs)
  • Life insurance and disability benefits
  • Parental leave and adoption assistance
  • Tuition reimbursement for continuing education
Full Job Description
Career Area:
Technology, Digital and Data

Job Description:

Job Summary
We are seeking a Business Analyst to help shape the future of Caterpillar's state-of-the-art digital applications, including the Service Information System (SIS), which enables the dealer service business and supports enterprise goals for parts sales. This role will gather and document user and client requirements, support the development and testing of new products and services, collect feedback from business partners, and align with development teams and product owners to ensure a comprehensive understanding of the solutions. The successful candidate will have a passion for understanding business needs and translating them into technical solutions that support world-class digital experiences. If this aligns with your goals, then we are interested in talking to you!

What You Will Do:
  • Partner with business stakeholders, product owners, and development teams to understand business needs, clarify priorities, and translate requirements into actionable solution direction.
  • Elicit, analyze, document, and validate business, user, functional, and non-functional requirements for SIS and related digital products and services.
  • Create clear documentation, features, acceptance criteria, data needs, and supporting analysis to guide delivery teams through design, development, testing, and implementation.
  • Support solution validation, user acceptance testing, issue resolution, and feedback collection to ensure delivered capabilities meet business objectives and improve customer, dealer, and employee experiences.


What you will have:
  • Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.
  • Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
  • Business Data Analysis: Knowledge of business data analysis; ability to collect, identify, analyze and interpret business data using various kinds of techniques to meet business needs and requirements.
  • Business Assessment: Knowledge of the activities, tasks, practices and deliverables for assessing and documenting business opportunities; ability to assess the benefits, risks, and success factors of potential applications.
  • Requirements Analysis: Knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project.
  • Technical Writing/Documentation: Knowledge of technical writing; ability to write technical documents such as manuals, reports, guidelines or documents on standards, processes and applications.
  • Product Design and Development: Knowledge of product features; ability to design, build, and develop a new product, technology, or service from concept through to production.
  • Research Analysis: Knowledge of the concepts, methodologies and methods of research analysis; ability to locate, interpret and evaluate research findings compiled and documented by others.


Consideration for top candidates:
  • Knowledge of Agile practices and approaches, preferably SAFe
  • Proven ability to build strong business partner relationships
  • Ability to translate business needs into clear requirements and user stories
  • Understanding technical designs and solution tradeoff
  • Demonstrated success communicating technical designs with global team members


Additional Details:
  • This position requires the candidate to be in Chicago, IL, Peoria, IL, Denver, CO or Dallas, TX
  • Relocation assistance is NOT available for this position
  • Visa sponsorship is NOT available with this position
  • This position will require up to 5% travel


Summary Pay Range:

$112,710.00 - $169,060.00

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
  • Medical, dental, and vision benefits*
  • Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
  • 401(k) savings plans*
  • Health Savings Account (HSA)*
  • Flexible Spending Accounts (FSAs)*
  • Health Lifestyle Programs*
  • Employee Assistance Program*
  • Voluntary Benefits and Employee Discounts*
  • Career Development*
  • Incentive bonus*
  • Disability benefits
  • Life Insurance
  • Parental leave
  • Adoption benefits
  • Tuition Reimbursement


* These benefits also apply to part-time employees

Posting Dates:

Any offer of employment is conditioned upon the successful completion of a drug screen.

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About Caterpillar, Inc

Progress Rail Services Corporation, a Caterpillar company, is one of the largest integrated and diversified suppliers of railroad and transit system products and services worldwide. Since its acquisition by Caterpillar Inc. in 2006, Progress Rail has used the Caterpillar international footprint to gain quick and widespread notice and approval across the globe. Product technology, reliability and durability, along with legendary aftermarket parts and service support, have been their keys to success. Caterpillar is the world's leading manufacturer of construction and mining equipment, diesel and natural gas engines and industrial gas turbines. The technology and world reach of Caterpillar, combined with the service standard and historical reliability of Progress Rail, ensures their products and services make a growing impact on the world rail industry. With their acquisition of Electro-Motive Diesel (EMD), Progress Rail is the world's largest builder of diesel-electric locomotives for all commercial railroad applications including freight, intercity passenger, commuter, switching, industrial and mining. EMD is also a global provider of diesel power engines for marine propulsion, offshore and land based oil well drilling rigs and stationary power generation. Electro-Motive is the only diesel engine manufacturer of its size to have produced more than 70,000 engines. This success stems from product reliability, serviceability, load acceptance capability, low operating costs and ease of maintenance with standardized components.

Caterpillar, Inc. Careers

Join the robust team at Caterpillar, Inc., a global leader in construction and mining equipment, where innovation drives everything we do. As part of our team, you'll engage in work that improves the world and furthers your career with every project you touch.

Work You’ll Do

At Caterpillar, Inc., you will have the opportunity to contribute to a variety of groundbreaking projects that extend across the globe. Our commitment to leadership in the industry is unwavering, and we achieve it through a culture that fosters diversity and leadership development.

Explore Job Opportunities and Growth

Caterpillar offers a wide range of job opportunities and career paths, providing a platform for professional growth and development. Whether you're interested in engineering, sales, marketing, or management, Caterpillar has a position that will utilize your unique skills and talents. We are continuously hiring innovative minds to propel our mission forward and maintain our status as industry leaders.

Internship Programs

Kickstart your career with a Caterpillar internship. Our internships provide invaluable workplace experience and networking opportunities that often lead to full-time employment at our company. As an intern, you will work alongside experienced professionals and gain insights that will benefit you as you advance in your career.

Benefits and Culture

Choosing a career at Caterpillar means more than just having a job. It means you're part of a team that values diversity and is committed to creating an inclusive environment. We offer competitive benefits to ensure the health and well-being of our employees and their families. These benefits include health insurance, retirement plans, and paid time off, alongside unique perks like professional development and diversity training programs.

Innovation and Leadership

Drive innovation and industry leadership as part of the Caterpillar team. We empower our employees to lead from their first day on the job, encouraging continuous improvement and career advancement. At Caterpillar, your ideas will shape the future of our business and the industries we serve.

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Prepare for Your Interview

Make a great first impression. Prepare for your interview at Caterpillar by reviewing common questions and practicing your responses. Tailor your resume to highlight the experiences and skills that make you the ideal candidate for the position you are applying for. At Caterpillar, Inc., every role offers the chance to make an impact. Come be a part of our team and drive the future of our global industries. Your career at Caterpillar is not just about what you'll accomplish, but how you'll grow and the innovation you'll lead. Join us and build a career that matters.
Learn more about Caterpillar, Inc
Size
107,700 employees
Market Cap
$125.3 billion
Industry
Net Income
$2.9 billion
Founded
1925
5 Year Trend
+5.8%
Revenue
$41.7 billion
NASDAQ

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