Primary Function

The Senior Business Analyst leads enterprise-level analysis efforts by facilitating discovery sessions, defining complex requirements, and aligning stakeholders around clear, actionable solutions. This role drives the development and refinement of policies, procedures, and governance documents while performing in-depth research to support decision-making and compliance needs. The Senior BA manages cross-functional communication, ensures rigorous follow-up and follow-through on open items, and serves as the primary translator between business strategy and technical execution. They guide solution design, oversee UAT, mentor junior analysts, and ensure that processes, systems, and documentation meet enterprise standards and deliver measurable business value.

Essential Duties

• Lead enterprise-level requirements gathering, discovery workshops, and process mapping.

• Own the development and maintenance of policies, procedures, governance documents, and compliance-aligned artifacts.

• Conduct deep-dive research on regulatory requirements, industry practices, vendor capabilities, and system impacts.

• Translate business needs into clear requirements, user stories, acceptance criteria, process flows, and data mappings.

• Manage issue logs, follow-ups, and action items for cross-functional teams, ensuring resolution and accountability.

• Serve as a strategic liaison between stakeholders and technical teams, facilitating communication and solution alignment.

• Perform impact assessments, risk identification, and recommendations for process or system improvements.

• Support UAT strategy, test planning, and defect triage.

• Mentor junior analysts and promote best practices in documentation, requirements, and research methods.

Supervisory Responsibilities

None

Desired Knowledge, Skills & Abilities

• Experience with enterprise data environments, reporting tools (Power BI, Tableau), SQL concepts, or data governance.

• Experience supporting compliance-driven organizations (NIST, ISO, DFARS, CMMC) or government contracting environments.

• Familiarity with workflow automation, integration platforms and Agile toolsets (GitLab, Azure DevOps, Jira).

Required Qualifications

• Bachelor’s degree in Business, Information Systems, Computer Science, or related field; or equivalent experience.

• 5–8+ years of experience leading business analysis efforts for enterprise systems or multi-department initiatives.

• Advanced proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Visio or other workflow-mapping tools.

• Strong analytical and research capabilities; able to break down complex issues and provide clear recommendations.

• Experience supporting policy development, documentation updates, and alignment to standards or procedures.

• Excellent communication skills with the ability to guide, clarify, and negotiate requirements with executives and SMEs.

• Demonstrated ability to manage follow-up and follow-through across multiple stakeholders and workstreams.

• Experience with large-scale system implementations, data platforms, ERP/HRIS systems, or workflow automation.

• Strong customer service focus and stakeholder relationship management skills.

• Solid understanding of project management methodologies, SDLC, Agile, or change management practices.

PREFERENCE STATEMENT
Preference will be given to Calista shareholders and their descendants and to spouses of Calista shareholders, and to shareholders of other corporations created pursuant to the Alaska Native Claims Settlement Act, in accordance with Title 43 U.S. Code 1626(g).