Based in any of our U.S. offices, the Senior Billing Specialist will be responsible for managing all aspects of legal billing, including preparing, reviewing, and submitting invoices, ensuring accuracy and compliance with client and firm guidelines, and acting as a point of contact for partners and clients. The Senior Billing Specialist should strive to provide their assigned attorneys and clients with the highest-quality customer service by becoming a subject-matter expert in all billing matters. This role requires strong knowledge of legal billing practices, attention to detail, and effective communication with attorneys, partners, secretaries, clients and the Billing Department.
The Senior Billing Specialist can expect to handle a high volume of work and will also mentor and guide junior billers and provide support in order to complete tasks accurately and timely. The candidate will be responsible for obtaining a full understanding of their billing matters and should be able to identify and resolve complex billing discrepancies.
This role reports to the Billing Supervisor.
Responsibilities include:- Preparing and processing legal invoices, ensuring accuracy and compliance with client billing guidelines, rates, and firm policies.
- Collaborating with Pricing department to finalize and implement complex billing arrangements, including mulitpayor, volume discounts, and alternative fee arrangements.
- Facilitating the preparation and submission of budgets and accruals for specified matters and provide variance analysis to attorneys as requested.
- Utilizing critical analysis to expertly manage the WIP, A/R, and on-account inventories of assigned partners, and offer guidance to ensure inventories remain accurate and up to date.
- Demonstrating strong understanding of e-billing requirements for clients and e-billing sites with varying complexity, effectively communicate those requirements to partners as needed to resolve e-billing issues and provide useful direction to eBilling team.
- Completing ad hoc billing requests as requested by partners.
Qualifications:- The ideal candidate will be willing to take initiative to complete tasks accurately and in a timely manner.
- Candidate should be a forward thinker and should be ready and willing to contribute their ideas towards the improvement of department processes.
- Must have outstanding written and communication skills and a professional phone manner.
- Comfortable interacting with all levels of the organization including with C-Suite executives, Finance upper management and senior attorneys.
- Must have excellent attention to detail and the ability to work well under pressure in order to achieve individual and team goals.
- Candidate must have the ability to balance multiple tasks with strict deadlines and should be able to delegate work in an efficient manner in order to meet these deadlines.
- An ownership mentality is absolutely essential for success in this position.
- Ability to work overtime when necessary.
Experience:- A minimum of five years of billing experience; experience in legal billing or law firm environment is a plus.
- A college degree in Business, Accounting, Finance, or related field is strongly preferred.
- Experience with CMS Aderant or Elite billing software required; a high level of knowledge with all CMS Aderant billing applications is preferred.
- Strong technology skills, including knowledge of Microsoft Office Suite (with an emphasis on Excel), are a must.
Compensation & Benefits:
The annual compensation range for this position is $100-115k. The salary offered within this range will depend upon qualifications and other operational considerations.
Benefits offered for this position include health care; retirement benefits; paid days off, including sick time, and vacation time; parental leave; basic life insurance; Flexible Spending Accounts; as well as discretionary, performance-based bonuses.
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