Senior Billing Analyst

Intercontinental Exchange Holdings, Inc.

$70K — $95K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Associate or Bachelor's degree in Accounting or business-related field.
  • 5+ years of related work experience required.
  • Intermediate to advanced Microsoft Excel skills.
  • Excellent verbal and written communication skills.
  • Strong organizational skills with extreme attention to detail.
  • Ability to analyze and solve problems efficiently.
  • Professional handling of confidential information.

Responsibilities

  • Perform billing activities for various business models including subscription and usage-based services.
  • Complete timely and accurate billing implementations for account changes.
  • Manually calculate invoiced revenue amounts using Excel per contractual terms.
  • Coordinate revenue recording with General Ledger and Revenue Operations teams.
  • Resolve inquiries and discrepancies through effective communication with business units and customers.
  • Ensure timely recognition of revenue and issuance of invoices by meeting deadlines.
  • Monitor billing inboxes for customer inquiries and respond promptly.

Benefits

  • Equal Opportunity Employer commitment to diverse candidates.
  • Opportunities for professional development and training.
Full Job Description
Overview

Job Purpose

Intercontinental Exchange has an opportunity for a Full-Time Billing Senior Analyst.

Responsibilities
  • Perform billing activities on behalf of various business entities varying in nature from subscription-based, usage-based, and fixed fee based.
  • Complete billing implementations to address additions, modifications and terminations of service within accounts timely and accurately.
  • Manually calculate revenue amounts, using Excel, to be invoiced to clients based on contractual terms.
  • Coordinate with General Ledger, Revenue Operations, and Commercial Operations teams to ensure revenue for assigned business entities is properly recorded and accrued.
  • Communicate with various business units, colleagues, and customers to resolve inquiries and/or discrepancies.
  • Consistently meet all required deadlines for timely recognition of revenue and issuance of invoices.
  • Monitor and maintain billing inboxes for customer inquiries and respond promptly and professionally.
  • Perform invoicing quality review and make recommendations to enhance billing methods, processes and controls.
  • Assist with training efforts of colleagues.
  • Assist with other duties as assigned by management team, in timely and accurate manner.
  • Incorporate feedback received from management team to ensure performance and productivity expectations are being met.


Knowledge and Experience
  • Associate or Bachelor's degree in Accounting or business-related field.
  • At least 5+ years of prior related work experience required.
  • Intermediate to advanced Microsoft Excel skills are required.
  • Candidate must possess excellent verbal and written communication skills.
  • Candidate must have strong organizational skills with extreme attention to detail.
  • Must have the ability to analyze and solve problems, prioritize tasks and work independently.
  • Candidate must be able to handle confidential and sensitive information in a professional manner.
  • Ability to work in a fast-paced environment and have the flexibility to handle various job assignments.

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