Pay Range:

Please email  if you are a candidate seeking a reasonable accommodation for the application and/or interview process.

Put the employee experience first

• Design, administer, and continuously improve health, retirement, voluntary, and wellbeing programs with a strong focus on clarity, accessibility, and ease of use

• Champion employee understanding and adoption of benefits through thoughtful communication, data‑driven insights, and strategic partnerships

• Act as a trusted advisor to HR colleagues and employees, bringing empathy, judgment, and strong problem‑solving skills to complex situations

Lead with influence and expertise

• Own the ongoing configuration, testing, maintenance, and enhancement of benefits programs in Workday, ensuring accuracy and a seamless employee experience

• Partner on Workday releases, improvements, and digital enablement efforts that reduce friction, improve self‑service, and increase transparency

• Use technology, analytics, automation, and emerging AI capabilities to improve operational efficiency and employee support.

Align wellbeing to strategy—and make it stick

• Ensure wellbeing programs are clearly aligned to broader people and business strategy

• Increase awareness and perceived value of existing benefits—especially no‑cost or employer‑paid offerings—through targeted campaigns and insights from engagement or utilization data

• Collaborate with HR and key stakeholders to ensure wellbeing initiatives are relevant, measurable, and responsive to workforce needs

Ensure compliant, trusted benefit administration

• Maintain strong oversight of benefits compliance across federal, state, and local regulations (including ERISA, ACA, HIPAA, and related requirements)

• Coordinate audits, filings, required notices, and reporting with vendors and external partners, ensuring timeliness and accuracy

• Monitor legislative and regulatory developments, assess impact, and provide clear recommendations to leadership on required or optional program changes

Lead with influence and expertise

• Manage vendor relationships to ensure programs are administered efficiently, compliantly, and in alignment with organizational goals

• Provide mentorship and subject‑matter guidance to HR colleagues, supporting consistent, high‑quality benefits administration

• Use benchmarking, trend analysis, and workforce insights to inform future benefits and wellbeing strategy

• 5-7 years of experience in employee benefits administration and analysis

• Strong knowledge of benefits compliance and regulatory requirements

• Hands‑on experience administering benefits in Workday (strongly preferred)

• Digital fluency and comfort leveraging HR technology, data, automation, and emerging AI capabilities

• A balance of analytical rigor and employee empathy—you can handle complexity without losing sight of the human experience

• Ability to translate strategy into action and communicate clearly with multiple stakeholders

• Bachelor’s degree in HR, Business, or a related field (or equivalent experience); professional certification (e.g., SHRM‑CP, CBP) a plus

Location:
BCBSRI is headquartered in downtown Providence, conveniently located near the train station and bus terminal. We actively support associate well-being and work/life balance and offer the following schedules, based on role:

• In-office: onsite 5 days per week
• Hybrid: onsite 2-4 days per week
• Remote: onsite 0-1 days per week. Permitted to reside in the following states, pending approval from the Human Resources Department: Arizona, Connecticut, Florida, Georgia, Louisiana, Massachusetts, North Carolina, Oklahoma, Rhode Island, South Carolina, Texas, Virginia