POSITION TITLE: Senior Benefits Consultant
LOCATION: Alpharetta, Georgia
EMPLOYMENT TYPE: Full-Time
SCHEDULED: Monday through Friday, 8:00 am - 4:30 pm
HYBRID SCHEDULED: Telecommute on Mondays and Fridays
About the RoleWe are seeking an experienced and highly skilled
Senior Benefits Consultant for a permanent position, responsible for the strategic administration of benefits for domestic and international employees. This role requires a seasoned professional with expertise in the U.S., Canada, and Puerto Rico, contributing to the well-being of employees through careful benefits management.
Key Responsibilities- Conduct in-depth research, analysis, and administration of healthcare, wellness, retiree, retirement, and leave programs.
- Provide expertise in benefit processes, administration, advocacy, education, and training for healthcare, wellness, defined benefits, defined contributions, and retirement programs.
- Collaborate with benefit brokers, vendors, and insurance providers on plan summaries, invoicing, renewals, claims, disputes, and inquiries.
- Act as primary liaison between employees and insurance providers to efficiently resolve issues.
- Resolve complex employee benefit questions and disputes promptly and professionally
- Stay current with federal, state, local, and international HR and benefits laws (including US, Puerto Rico, and Canada)
- Lead benefit compliance efforts (COBRA, 5500, Discrimination Testing, FAS106, 1095, Medicare disclosures, ERISA, etc.)
- Calculate intricate benefit paycheck deductions as necessary
- Strategically plan, administer new hire benefit enrollment, orientation, open enrollment, and terminations.
- Attend and actively participate in benefit and HR training sessions and meetings.
- Manage communication across multiple platforms (emails, Teams, Freshdesk, Ring Central, Workday, etc.).
- Provide support for high-impact projects to the Benefits Manager. Manage communication and process improvements with external HRIS System Consultants.
Qualifications & Skills- Associate or bachelor's degree (preferred)
- 3+ years of proven benefits administration experience (required).
- SHRM Certification (preferred).
- GBA, CEBS Certification (preferred).
- Mastery in benefit enrollment, advocacy, and administration of self-funded plans.
- Advanced research skills for compliance laws in the US, Puerto Rico, and Canada.
- Advanced analytical skills and exceptional organizational and time management capabilities.
- Strong verbal and written communication skills.
- In-depth knowledge of employee benefits and employment law.
- Computer proficiency, especially Microsoft Excel (VLOOKUP, Pivot Tables, etc.).
- Proficiency in Workday HRIS (preferred).
Join us and become part of a purpose-driven organization committed to growth, community impact, and spiritual fulfillment. We offer:
- Competitive retirement plans to secure your future
- Medical, dental, vision, and life insurance coverage
- Disability insurance for peace of mind
- Generous paid time off, paid holidays, and flexible hybrid work arrangements
- Opportunities to grow professionally and be part of a supportive, faith-based community
Be part of something meaningful - apply today and help us support those who serve others with hope and faith! 
