Senior Benefits Analyst

Role Overview

The Senior Benefits Analyst is responsible for the operational administration of the Company's defined contribution retirement plans including the 401(k) and Non-Qualified Plan, with ownership of Fidelity recordkeeper coordination and payroll integration. This role ensures accurate and timely processing of eligibility, contributions, corrections, and employee support through partnership with Payroll, HRIS, and Fidelity. The analyst serves as a subject-matter expert for retirement plan operations and supports compliance, governance, and continuous improvement efforts.

Key Responsibilities
• Monitor eligibility, auto-enrollment timing, and HRIS-to-Fidelity data feeds; resolve enrollment and account issues.
• Ensure demographic and employment changes are accurately reflected in Fidelity systems.
• Partner with Payroll to validate pre- and post-payroll deductions for 401(k) and Non-Qualified plans.
• Coordinate with Finance for timely funding of payroll deductions and review reports for discrepancies.
• Confirm accurate transmission of contribution files and resolve missed, late, or retroactive contributions.
• Investigate and correct operational errors, including missed deferrals or incorrect employer match, ensuring proper documentation.
• Serve as primary contact for Fidelity, managing escalations, tracking cases, and ensuring resolution.
• Support audits, reconciliations, data requests, and maintain ERISA audit readiness.
• Respond to employee inquiries regarding eligibility, deductions, elections, timelines, and beneficiary designations.
• Assist with Non-Qualified Plan enrollment campaigns.
• Support compliance testing, Form 5500, committee reporting, and vendor/investment reviews.
• Identify and implement process improvements.

Requirements
• Bachelor's degree or equivalent experience.
• 2-5+ years of 401(k) plan administration with payroll integration.
• Experience working with Fidelity or similar recordkeepers.
• Experience with UKG Payroll.
• Strong attention to detail and reconciliation skills.

Why Should You Apply?

• Excellent Benefits (Medical, Dental, Vision & 401K Matching).
• Excellent development programs and advancement opportunities.
• Tuition reimbursement and on-the-job training.
• Paid vacation, sick time, and holidays.
• Committed to quality products and services.
• Great working environment and culture.
• Employee Appreciation Programs and Event.