Senior BDR / Sales Support HybridThe OpportunityJoin the team transforming how employers and health plans deliver world-class MSK care by strengthening the engine behind our Commercial organization. As a Senior BDR / Sales Support Hybrid on the Commercial Operations team, you will partner directly with Regional Vice Presidents of Sales, marketing, and business development leadership to drive pipeline generation while supporting a defined set of complex accounts. You will close structural gaps in multi-threaded deals by combining outbound prospecting, account research, discovery-call preparation, and day-to-day sales support so our sales leaders can execute more effectively across a targeted book of business.
This is a fully remote role.
What You'll Accomplish- In your first 3 months:
- Build a deep understanding of your assigned territories, target accounts, and stakeholders, including public sector and health systems environments where applicable.
- Partner with Regional Vice Presidents of Sales to stand up a high-quality, well-segmented pipeline of prospects across a defined set of complex accounts.
- Ramp on Hinge Health's messaging, tools, and workflows so you can execute consistent, high-quality outreach and follow-through.
- In your first 6 months:
- Consistently generate and progress qualified opportunities through thoughtful, personalized outreach via email, phone, and other targeted channels, improving conversion from interest to meeting to opportunity.
- Strengthen multi-threaded sales efforts by driving account research, discovery-call preparation, and day-of support that help sales leaders navigate complex buying groups.
- Collaborate closely with sales and marketing partners to sharpen targeting, improve meeting quality and handoffs, and capture feedback that informs future campaigns and plays.
- In your first year:
- Become a go-to partner for a portfolio of complex accounts, proactively identifying structural gaps in deals and proposing concrete actions to drive momentum and close rates.
- Use Salesforce and our sales engagement toolset (e.g., Outreach or Salesloft, 6sense, Highspot, LinkedIn Sales Navigator, ZoomInfo) to run data-informed, high-impact workflows that scale across your book of business.
- Contribute to continuous improvement of our commercial motions by sharing field insights, experimenting with new approaches (including AI-assisted research), and documenting best practices for the broader team.
Who You Are- A tenacious, organized operator who can manage competing priorities while maintaining high-quality execution and follow-through across multiple accounts and stakeholders.
- A strong cross-functional collaborator who builds trust with sales leaders, marketers, and operations partners, and is comfortable operating across different market segments, including public sector and health systems environments.
- A "learn-it-all" who leverages research and AI tools to uncover account insights, test new outreach strategies, and continuously refine your approach based on what works.
- An effective communicator who can educate prospects on the value of Hinge Health through clear, personalized outreach and well-prepared discovery and follow-up interactions.
- Resilient and data-informed, with a bias toward action and ownership in driving pipeline and supporting complex, multi-threaded deals.
Basic Qualifications- Bachelor's degree or equivalent practical experience.
- 4+ years of experience in business development, sales development, sales support, or a similar go-to-market role.
- 2+ years of experience supporting complex B2B sales cycles in partnership with account executives, sales leaders, or other cross-functional stakeholders.
- Experience using Salesforce and sales engagement or prospecting tools such as Outreach or Salesloft, 6sense, Highspot, LinkedIn Sales Navigator, and ZoomInfo.
- Experience working cross-functionally in a fast-paced environment with strong project management and organizational skills.
Preferred Qualifications- Experience supporting complex, multi-threaded accounts in large or strategic segments.
- Experience working with public sector or health systems accounts.
- Strong research skills using AI tools with the ability to translate account insights into practical next steps.
- Demonstrated ability to personalize outreach and adjust strategy based on market or account context.
- Track record of staying organized and resilient while managing competing priorities.
What You'll Love About Us- Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn't available where you live.
- Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
- Modern life stipends: Manage your own learning and development.
- Grow with us through discounted company stock through our ESPP with easy payroll deductions.
