Line of Service
Advisory

Industry/Sector
Not Applicable

Specialism
Operations Strategy

Management Level
Senior Associate

Job Description & Summary
At PwC, our people in operations consulting specialise in providing consulting services on optimising operational efficiency and effectiveness. These individuals analyse client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance.

You will be part of Operations consulting practice dedicated to the Financial Services industry (banking and capital markets, pensions, insurance, wealth management, asset management, private equity, real estate). You will help our clients transform their businesses and implement initiatives supporting their business agenda and strategic plans. You will perform a wide array of projects such as business and operational diagnostics, assessments and benchmarking, vision and roadmap definitions, target operating model design, detailed planning, project management and implementation management of business and change initiatives. Your primary focus will be to help clients transform and modernize their customer facing and core operational functions and capabilities. You will operate within a sector vertical or across many sectors including banking, insurance, asset and wealth management, real estate, private equity and pension funds. You will also work as part of multidisciplinary teams composed of members outside the Operations practice and coming from all of our lines of services. You will help clients adopt modern ways of working enabled by leading technologies, automation, and artificial intelligence.

The Opportunity:

As a Senior Associate, Strategy & Operations, Financial Services within the Operations practice, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Professional skills and responsibilities for this management level include but are not limited to:

• Proactively support the Financial Services practice by contributing to strategic initiatives, identifying opportunities for business development, and providing business and technical insights across disciplines.
• Building strong networks within the firm to spot and capitalize on opportunities to get involved in projects that others are leading across a number of financial services businesses
• Identifying and discussing key issues with our clients to identify potential opportunities
• Responsible for a majority of day-to-day client communications
• Responsibility to shape and deliver various projects that exceed the expectations of our clients and our own assignment quality criteria
• Contribute to the delivery of large projects by supporting team coordination, leading defined workstreams, synthesizing findings, and reviewing outputs for quality and clarity
• Helping to grow and develop our team through hands on training and coaching
• Contribute to the delivery of exceptional services and outcomes to our clients
• Develop innovative solutions for our clients complex business and technology issues.
• Maintain existing and develop new client relationships through active participation and presence in the local market.
• Continue to evolve and enhance your profile in the local market.
• Identify, pursue and close new opportunities with new and existing clients.

What You'll Bring
Your skills, knowledge, and experiences are what set you apart. Here's what we look for:

• Deep knowledge of the Financial Services domain (e.g. banking, capital markets, pensions, insurance, wealth management, asset management, private equity, etc.) with a focus on corporate and operational strategies.
• An interest in upskilling for a digital world and technology trends, an openness to learning new tools and adapting how you work
• 3 to 5 or more years in one or more areas in Financial Services with a focus in strategy and operations consulting.
• Experience developing business and technology strategies and roadmaps, including comfort with various frameworks and methodologies, to enable the client to deliver as-is, future state and transformed services.
• Manage client relationships at all levels and build new opportunities and offering
• Build trusted advisor relationships with key Financial Services clients with a focus on business relationships from front office to operations including technology functions
• Extensive network in the market with a proven track record of working with multifaceted stakeholders within major banks and asset managers
• The successful candidate requires fluency in French and English as they will be required to support or collaborate with English-speaking clients, colleagues and/or stakeholders during the course of their employment with PwC Canada

This newly created role reflects our commitment to growth and delivering distinctive value for our clients and stakeholders.

The salary range for this position is $84,700 - $134,700. The posted salary range represents the expected hiring range for PwC locations in major city centres. Given our national recruiting approach, ranges may vary for positions in other locations. At PwC Canada, base salary is determined by your skills, experience, qualifications and work location. In addition to base salary, eligible employees may have opportunities to participate in variable incentive pay programs which are designed to reward individual and firm-wide achievements. We are committed to offering competitive compensation and adhere to all relevant pay transparency legislation. During the hiring process, our Talent Acquisition team will provide details about our comprehensive total rewards package.

Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Data Analytics, Business Performance Metrics, Business Transformation, Change Management, Communication, Creativity, Embracing Change, Emotional Regulation, Empathy, Epic Software, Epic Systems, Inclusion, Intellectual Curiosity, Learning Agility, Logistics Management, Management Consulting, Manufacturing Operations Management, Market Research, Operating Effectiveness Review, Operational Excellence, Operational Performance Management (OPM) {+ 18 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements
Not Specified

Available for Work Visa Sponsorship?
No

Government Clearance Required?
No

Job Posting End Date
August 5, 2026