New York Life Insurance Co

Senior Associate - SAP HR Technology Analyst

New York Life Insurance Co • $100K — $143K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's or Master's in Computer Science, Information Systems, or related field.
  • 1-4 years in technology analysis, HR technology, or related area.
  • Foundational knowledge of systems analysis, requirements gathering, and data analysis.
  • Exposure to SAP SuccessFactors, particularly EC and ECP.
  • Ability to document business and functional requirements comprehensively.

Responsibilities

  • Partner with stakeholders to identify business needs and desired outcomes.
  • Gather and translate requirements into functional specifications and user stories.
  • Support planning and execution of the HR Technology roadmap initiatives.
  • Analyze business processes and system integrations to find improvement opportunities.
  • Assist with evaluations of SaaS products and document necessary use cases.

Benefits

  • Comprehensive benefits package including unique offerings like adoption assistance and student loan repayment.
  • Programs tailored for a modern workforce focused on your well-being.
  • Ongoing refinement of benefits based on employee feedback.
Full Job Description
Location Designation: Hybrid - 3 days per week

We are looking for a motivated Technology Analyst to join the HR Technology and Employee Experience portfolio. In this role, you will partner with business stakeholders, product teams, developers, and cross-functional technology teams to analyze business needs and support the delivery of technology solutions across HR platforms.

You will support solutions involving SAP SuccessFactors Employee Central (EC), Employee Central Payroll (ECP), SAP Cloud Integration (CPI), reporting and analytics, Saas solutions, automation, and emerging capabilities such as SAP Joule and Generative AI. This role provides an opportunity to develop a strong understanding of HR technology, business processes, data, integrations, and enterprise technology delivery.

What You'll Do:
• Partner with HR, business, product, and technology teams to understand business processes, requirements, challenges, and desired outcomes.
• Gather, analyze, document, and translate business requirements into clear functional and technical requirements, user stories, and acceptance criteria.
• Support the planning and execution of HR Technology roadmap initiatives, helping evaluate business needs, define capabilities, identify dependencies, and coordinate delivery across multiple workstreams.
• Support HR technology and Saas solutions across SAP SuccessFactors EC, ECP, CPI and other enterprise platforms.
• Analyze business processes, HR data, system interfaces, integrations, APIs, and data flows to identify requirements, dependencies, gaps, and opportunities for improvement.
• Assist with SaaS product evaluations and proof-of-concepts (POCs) by documenting use cases, requirements, integration considerations, security dependencies, and expected business outcomes.
• Work closely with developers and engineers to clarify requirements and ensure solutions align with business needs and architectural guidelines.
• Support reporting, dashboards, analytics, and data-driven solutions that provide actionable HR and employee insights.
• Participate in system integration testing (SIT), user acceptance testing (UAT), regression testing, defect tracking, and validation of delivered solutions.
• Create and maintain process flows, requirements documentation, data mappings, test cases, release documentation, and support procedures.
• Support SAP Joule, Generative AI, automation, and other AI-enabled capabilities designed to improve HR processes and employee experiences.
• Participate in Agile ceremonies, backlog refinement, sprint planning, release activities, and continuous improvement initiatives.

What You'll Bring

You will bring strong analytical, problem-solving, communication, and organizational skills, along with an interest in understanding how technology can solve business problems. You will be comfortable working across business and technical teams, analyzing processes and data, documenting requirements, and supporting solutions throughout the delivery lifecycle.

You will have a strong desire to learn new HR technologies and emerging capabilities while managing multiple priorities and delivering high-quality results in a collaborative environment.

Required Skills
• Bachelor's or Master's degree in Computer Science, Information Systems, Data Analytics, Engineering, Business Technology, or a related field, or equivalent practical experience.
• 1-4 years of professional experience in technology analysis, business systems analysis, HR technology, data analysis, software delivery, or a related field.
• Foundational understanding of business and systems analysis, requirements gathering, data analysis, integrations, APIs, databases, and cloud technologies.
• Exposure to or interest in SAP SuccessFactors, including Employee Central (EC), Employee Central Payroll (ECP), SAP Cloud Integration (CPI), and related HR technologies.
• Ability to gather and document business requirements, functional requirements, user stories, process flows, and acceptance criteria.
• Basic understanding of data flows, data validation, data quality, and system integration concepts.
• Experience or familiarity with testing methodologies, test cases, defect management, SIT, and UAT.
• Basic understanding of reporting and analytics tools such as Power BI, Tableau, or similar technologies.
• Strong analytical, problem-solving, communication, and documentation skills.
• Ability to collaborate effectively with business stakeholders, product teams, developers, engineers, and other cross-functional teams.

Preferred Skills
• Familiarity with SAP SuccessFactors EC/ECP, SAP CPI, APIs, web services, or enterprise integration concepts.
• Understanding of HR and payroll processes and data.
• Familiarity with SQL and the ability to perform basic data analysis and validation.
• Understanding of REST APIs and system-to-system integrations.
• Exposure to SAP Joule, Generative AI, AI agents, or other emerging AI technologies.
• Exposure to low-code/no-code platforms, such as Microsoft Power Platform, SAP Build, or similar technologies.
• Familiarity with Jira, Confluence, Agile/Scrum, or similar delivery and collaboration tools.
• Exposure to cloud platforms such as Microsoft Azure, AWS, or SAP Business Technology Platform (BTP).
• Familiarity with data privacy, security, controls, and governance, particularly within HR technology environments.

Pay Transparency

Salary Range: $100,000-$143,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Our Benefits

We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.Click hereto discover more about our comprehensive benefit options or visit our NYL Benefits Site.

Job Requisition ID: 94841

About New York Life Insurance Co

New York Life Insurance Company is a mutual life insurance company in the United States and one of the life insurers in the world, ranking #88 on the 2014 Fortune 500 list with over $540 billion in total assets under management, and more than $19 billion in surplus and AVR. New York Life and its subsidiaries provide insurance, investment, and retirement solutions. For 175 years, the company has been helping people put their love into action. It was founded in 1845 and is headquartered in New York.

New York Life Insurance Co Careers

Join the esteemed team at New York Life Insurance Co, a leader in the insurance industry, and propel your career to new heights with unparalleled job opportunities. As one of the most respected names in life insurance, we offer a platform where professionalism meets innovation, creating an environment ripe for personal and professional growth.

Work You’ll Do

At New York Life Insurance Co, you will be part of a culture that cherishes diversity and fosters leadership. Our team is composed of skilled professionals dedicated to providing financial security and peace of mind to our clients. By joining us, you will collaborate with top-tier experts in finance and insurance, leveraging your skills to make a meaningful impact.

Explore Career Paths

Whether you are seeking an internship, a full-time position, or a leadership role, New York Life Insurance Co provides a variety of career paths to help you achieve your professional goals. Our commitment to career development is evident through extensive training programs and continuous learning opportunities that ensure our team remains at the forefront of the industry.

Innovate and Lead

Embrace the opportunity to lead projects that drive innovation within the company and the insurance industry. New York Life Insurance Co is at the intersection of tradition and innovation, where we constantly strive to develop solutions that anticipate the needs of our clients.

Be Part of a Great Team

Our team at New York Life Insurance Co is our greatest asset. We thrive on collaboration and respect each other’s contributions, creating a supportive and inclusive workplace. Here, networking and mentorship go hand in hand with day-to-day operations, providing a robust support system for career advancement.

Future-Proof Your Career

With New York Life Insurance Co, your career is future-proofed with endless opportunities for advancement. Our comprehensive benefits package supports your life both inside and outside of work, while our leadership and diversity training prepare you to take on new challenges.

Join Our Team

Search for open positions that match your skills and interests. We are hiring creative, curious, and motivated individuals who are ready to drive their careers forward. Explore our job opportunities and find out how your talents can make a difference at New York Life Insurance Co.

Stay Connected

Keep up to date with the latest industry trends, career tips, and company news through our Careers Blog. Personalize your experience by subscribing to job alert emails, tailored to your preferences, and discover the exciting and rewarding opportunities that await at New York Life Insurance Co.

Prepare for Your Interview

Ready to join us? Prepare your resume and sharpen your interview skills to become part of a company that values vision, leadership, and a commitment to excellence. At New York Life Insurance Co, we are not just offering a job; we are offering a pathway to success.

New York Life Insurance Co – A Place Where Careers Are Made

From fostering innovation to encouraging diversity, New York Life Insurance Co is where you can pursue your passions and grow your career. Join us and make a difference in the lives of our clients and communities every day.
Learn more about New York Life Insurance Co
Size
11,960 employees
Industry
Founded
1845

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