In our Always Audit Ready & Risk Management team, we provide horizontal risk, process and project support for our Consumer and Financial Risk Management organizations.  We strive to develop horizontal strategies to optimize how we work in a well managed, risk focused, and always audit ready way for both our clients and our customers.

We’re looking for a strategic, technically savvy Project Manager who thrives in fast-paced environments and excels at driving complex initiatives with cross-functional teams. If you’re someone who brings structure to ambiguity, collaborates confidently with senior stakeholders, and is passionate about driving impactful outcomes through technology and process, this role is for you.

General Responsibilities:

• Lead the planning, execution, and delivery of technical projects across cross-functional teams

• Drive technical projects based on defined priorities; ensure scope of deliverables and timelines are met; identify risks and issues and mitigate and / or escalate as needed

• Effectively manage and drive end-to-end delivery of major lifecycle milestones (such as technical release documentation and compliance artifacts)

• Build, maintain, and manage comprehensive project roadmaps, ensuring timelines reflect resource constraints, technical dependencies, and critical release milestones

• Build and apply structured engagement models – partnering closely with stakeholders to translate complex goals into clear, actionable workstreams that drive results

• Navigate ambiguous or undefined (“whitespace”) areas with a proactive and strategic approach, identifying opportunities and driving clarity and direction

• Collaborate with various stakeholders to define project scope, goals, and deliverables

• Effectively manage relationships with senior stakeholders, ensuring alignment and transparency throughout project lifecycle

• Demonstrate outstanding communication and partnership skills which are essential for interacting and communicating with key stakeholders across all levels to manage, inform, and influence outcomes

• Apply technical understanding to engage meaningfully with development teams, ensuring alignment between business goals and technical requirements

• Partner with project customers to provide strategic and tactical thought partnership to effectively drive project delivery

• Develop and maintain project and agile artifacts to ensure that the project is well managed and controlled

• Own the end-to-end facilitation of agile ceremonies (stand-ups, planning, grooming, and retrospectives), ensuring high operational discipline through proactive preparation and agenda management

• Apply project analytics agenda to drive change, including measuring KPIs and OKRs

The ideal candidate should:

• Enjoy working in a role that is fast-paced, technical, and strategic in nature

• Have experience managing technical Agile projects, with the curiosity to understand complex deliverables and confidently articulate context to leadership

• Have a proven ability to create and apply structure frameworks to drive cross-functional engagement and results

• Comfortable operating in ambiguity; able to identify problems and opportunities in unstructured environments and create paths forwards

• Operate as a self-starter and continuously develop project, process and technology skills

• Have a proven track record of project management, bringing the ability to quickly put structure in place to manage the work

• Be highly organized and able to manage multiple priorities in a dynamic environment

• Have strong problem solving and influencing skills

• Have great analytical skills that allow you to connect the dots across applications and teams

• Be digitally curious, with a drive to learn more about the business context and Tech platforms used across our Loss forecasting platforms 

• Have excellent time management skills and strong attention to detail, with a habit of meeting and exceeding rigorous deadlines

• Have great communication (written & verbal) and collaboration skills

• Enjoy collaborating with various value streams and senior stakeholder

• Have excellent customer service/relationship management skills

• Not be afraid to bring new ideas to the table and challenge the status quo

Basic Qualifications:

• Bachelor’s degree or military experience

• At least 2 years of experience using Microsoft Office or G-Suite

• At least 2 years of Project Management experience

Preferred Qualifications:

• 3+ years of Project Management experience

• Project Management Professional (PMP), Lean, Agile or Six Sigma certification

• Experience working in a robust technical environment

At this time, Capital One will not sponsor a new applicant for employment authorization for this position. 

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.