VXI Global Solutions

Senior Associate, Product Compliance

VXI Global Solutions$101K — $140K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years of experience in banking, fintech, or product compliance.
  • Strong knowledge of regulations including UDAAP, TILA, Regulation E, and state laws.
  • Proven ability to conduct compliance risk assessments and provide business recommendations.
  • Strong analytical, verbal, and written communication skills.
  • Experience with compliance management system activities and independent execution.

Responsibilities

  • Demonstrate expertise in consumer laws related to financial products.
  • Partner with various teams to integrate compliance into products.
  • Evaluate product compliance risks and provide guidance.
  • Lead or support remediation efforts for products and processes.
  • Monitor regulatory developments and assess impacts on products.
  • Support compliance activities including audits and documentation.
  • Build strong relationships with internal stakeholders and external partners.

Benefits

  • Hybrid work model with four days in-office and Fridays remote.
  • In-office perks like childcare and commuter benefits.
  • 401k match and comprehensive medical, dental, and vision coverage.
  • Generous vacation policy and paid Chime Days off.
  • Support for community engagement through time off.
  • Annual wellness stipend for eligible expenses.
  • Substantial paid parental leave for all parents.
  • Access to a family planning tool with significant reimbursement options.
Full Job Description
About the role

We are hiring a Senior Associate to join our Product Compliance team to support Chime's products and services with a focus on payments and credit cards. As a Senior Associate, you will help shape new and existing products by partnering closely with Product, Engineering, Operations, Legal, and Compliance teams to identify regulatory requirements early and build practical solutions that support both compliance and member experience. You'll monitor the evolving regulatory landscape, assess impacts to Chime products and services, and help ensure we continue to unlock financial progress for our members while scaling responsibly. You will also collaborate with our issuing bank partners' legal and compliance teams to develop innovative and sustainable compliance risk management solutions.

The base salary offered for this role and level of experience will begin at $101,000.00 and up to $140,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
In this role, you can expect to
  • Demonstrate expertise in consumer laws and regulations related to consumer financial products, including but not limited to Regulation Z, UDAAP, Regulation E, Regulation DD, the Bank Secrecy Act, and applicable state money transmission requirements.
  • Partner closely with Product, Engineering, Operations, Legal, and Compliance teams to integrate compliance requirements into new and existing products and features.
  • Evaluate product compliance risks and provide practical guidance that supports business objectives while maintaining regulatory compliance.
  • Lead or support remediation efforts for products and processes within your scope, helping drive sustainable corrective actions.
  • Monitor emerging regulatory developments and assess potential impacts to Chime products, controls, and member experiences.
  • Support compliance management system activities, including policy and procedure maintenance, documentation development, audits, examinations, and issue management.
  • Establish and maintain strong relationships with internal stakeholders, external partners, and issuing bank compliance teams.
To thrive in this role, you have
  • 6+ years of experience in banking, credit, payments, deposits, fintech, or a related product compliance function.
  • Demonstrated knowledge of key regulations including UDAAP, FTC requirements, TILA (Reg Z), Regulation E, Regulation DD, FCRA, Bank Secrecy Act requirements, VISA rules, and state money transmission laws.
  • Experience researching, interpreting, and applying banking regulations, industry guidance, and regulatory expectations to product decisions.
  • Experience conducting compliance risk assessments and translating findings into practical business recommendations.
  • Strong analytical, verbal, and written communication skills, with experience independently executing compliance management system activities.
  • Ability to operate autonomously, solve complex problems, and develop practical solutions with minimal oversight.
  • Proven ability to collaborate and influence internal stakeholders and external partners to achieve alignment on regulatory risk issues and mitigation strategies.

#LI-BE1#LI-Hybrid

What we offer for our full-time, regular employees
  • Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you're coming in regularly or are part of our fully remote program, you'll stay engaged with your work and teammates.
  • In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute
  • Competitive salary based on experience
  • 401k match plus great medical, dental, vision, life, and disability benefits
  • Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off
  • 1% of your time off to support local community organizations of your choice
  • Annual wellness stipend to use towards eligible wellness related expenses
  • Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
  • Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.
  • In-person and virtual events to connect with your fellow Chimers-think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!
  • ♥ A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress

We know that great work can't be done without a diverse team and inclusive environment. That's why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

About VXI Global Solutions

VXI Global Solutions is a business process outsourcing company that provides customer care, technical support, and back-office services to its clients. The company was founded in 1998 and has since grown to have over 30,000 employees across 42 locations worldwide. VXI Global Solutions prides itself on its ability to provide high-quality customer service and support to its clients, which range from small startups to Fortune 500 companies. The company's services are designed to help its clients improve customer satisfaction, reduce costs, and increase revenue.
Learn more about VXI Global Solutions
Size
30,000 employees
Industry
Founded
1998

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