The Difference You Make:
The Associate, Commercial & Wholesale Operations is responsible for supporting all Back Office related activities covering all aspects of their aligned product/business area to ensure the efficient delivery of all products and services (i.e. interpreting credit agreements related to various loan/fee accruals, calculations as well as ongoing/ad-hoc reconciliation and remediation, for commercial loan/letter of credit products, which include new loans, modifications and extensions.) to the Bank’s clients while developing and maintaining direct contact and good working relationships with existing clients and internal stakeholders.

• Provides leadership of unit or team in Loan Operations in absence of manager.
• Performs varied, non-routine and more complex operational tasks to support team.
• Provides information and procedural knowledge for less experienced staff.
• Resolves most issues escalated by less experienced employees.
• Completes complex operational transactions and researches issues.
• Takes corrective action as necessary and researches complex issues to determine best course for resolution.
• Trains new employees in systems, procedures, and processes.
• Performs additional tasks employing skill and experience in the function.
• Suggests changes or modifications to policies and procedures based on day-to-day observations and activities.

What You Bring:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Required

• 5+ Years Experience with commercial loan operations. - Required.
• Excellent communication, good organizational skills, and attention to detail.
• Solid knowledge/skills of Microsoft Office Suite and various bank systems.
• Ability to adapt quickly and be a team player.
• Working knowledge in Commercial Banking.
• Ability to meet deadlines.
• Strong knowledge of the Syndicated and Commercial Loan products and markets.
• Ability to review and interpret legal documentation supporting these products.
• In depth knowledge of market initiatives to streamline and automate Middle Office support functions.
• Knowledge of industry standards and best practices for Syndicated and Commercial loans .
• Knowledge of Banking Regulations and Standard Practices.
• Expertise in continuously reviewing workflow and the ability to functionalize ideas for organizational change. Also, ensure all departmental structural and procedural changes are implemented where necessary.
• Ability to clearly convey complex concepts and issues in a concise way.

Certifications:

• No Certifications listed for this job.

It Would Be Nice For You To Have:

• Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.

Work Authorization & Sponsorship:
Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment.

What Else You Need To Know:

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.

Base Pay Range:

Minimum:

We Value Your Impact:

Your contribution matters and it’s recognized.  You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers.  Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide (foleon.com) 

Risk Culture:

We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

Working Conditions:

Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.

Employer Rights:

This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.

What To Do Next:

If this sounds like a role you are interested in, then please apply.