New York Life Insurance Co

Senior Associate, Capability Strategic Lead

New York Life Insurance Co • $100K — $143K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required; MBA or advanced degree preferred
  • 3-5+ years in strategy, consulting, operating model design, or transformation roles
  • Experience collaborating with business and technology teams
  • Strong structured thinking and problem-solving abilities
  • Comfortable in complex, matrixed environments
  • Excellent communication skills, particularly in executive presentations
  • Collaborative leadership style with the ability to build trust across all levels

Responsibilities

  • Define core FX capabilities aligned with strategic priorities and advisor needs
  • Assess current-state maturity and identify capability gaps
  • Establish clear definitions and success criteria for capabilities
  • Design future-state capability models and operating concepts
  • Collaborate with product, technology, and operations teams to translate capabilities into actionable solutions
  • Support the sequencing of capability builds across the FX roadmap
  • Ensure coordinated capability development across initiatives and teams

Benefits

  • Comprehensive benefits package including leave programs and adoption assistance
  • Student loan repayment programs
  • Ongoing refinement of benefits based on employee feedback
  • Support for work-life balance and personal growth opportunities
Full Job Description
Job Requisition ID: 95099

Location Designation: Hybrid - 3 days per week

Role Overview:

The Capability Strategy Lead defines and evolves the foundational business and digital capabilities required to deliver a best-in-class advisor experience - today and in the future.
This role takes a holistic, enterprise view across people, process, technology, and data to ensure FX is intentionally building the capabilities needed to execute strategy, rather than delivering disconnected solutions.

What You'll Do:

Capability Framework & Assessment
• Define core FX capabilities aligned to strategic priorities and advisor needs.
• Assess current-state maturity and identify structural capability gaps.
• Establish clear capability definitions and success criteria.
Future-State Design
• Design future-state capability models and target operating concepts.
• Partner with product, technology, and operations teams to translate capabilities into solutions.
• Support sequencing of capability build across the FX roadmap.
Alignment & Integration
• Ensure capability development is coordinated across initiatives and teams.
• Identify dependencies and integration risks early.
• Support consistent execution through alignment with program and product leaders.

What You'll Bring:
• Bachelor's degree required; MBA or advanced degree a plus
• 3-5+ years of experience in strategy, consulting, operating model design, or transformation roles
• Experience working across business and technology teams
• Strong structured thinking and problem-solving skills
• Comfort operating in complex, matrixed environments
• Strong communication skills including experience in developing executive level presentations
• Collaborative work style and leadership presence with ability to effectively interact and earn trust of peers and senior management across the organization
• Self-starter with a passion to deliver results

#LI - EM1

#LI - HYBRID

Job Level: LEVELPF4

Pay Transparency

Salary Range: $100,000-$143,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Our Benefits

We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.Click hereto discover more about our comprehensive benefit options or visit our NYL Benefits Site.

Job Requisition ID: 95099

About New York Life Insurance Co

New York Life Insurance Company is a mutual life insurance company in the United States and one of the life insurers in the world, ranking #88 on the 2014 Fortune 500 list with over $540 billion in total assets under management, and more than $19 billion in surplus and AVR. New York Life and its subsidiaries provide insurance, investment, and retirement solutions. For 175 years, the company has been helping people put their love into action. It was founded in 1845 and is headquartered in New York.

New York Life Insurance Co Careers

Join the esteemed team at New York Life Insurance Co, a leader in the insurance industry, and propel your career to new heights with unparalleled job opportunities. As one of the most respected names in life insurance, we offer a platform where professionalism meets innovation, creating an environment ripe for personal and professional growth.

Work You’ll Do

At New York Life Insurance Co, you will be part of a culture that cherishes diversity and fosters leadership. Our team is composed of skilled professionals dedicated to providing financial security and peace of mind to our clients. By joining us, you will collaborate with top-tier experts in finance and insurance, leveraging your skills to make a meaningful impact.

Explore Career Paths

Whether you are seeking an internship, a full-time position, or a leadership role, New York Life Insurance Co provides a variety of career paths to help you achieve your professional goals. Our commitment to career development is evident through extensive training programs and continuous learning opportunities that ensure our team remains at the forefront of the industry.

Innovate and Lead

Embrace the opportunity to lead projects that drive innovation within the company and the insurance industry. New York Life Insurance Co is at the intersection of tradition and innovation, where we constantly strive to develop solutions that anticipate the needs of our clients.

Be Part of a Great Team

Our team at New York Life Insurance Co is our greatest asset. We thrive on collaboration and respect each other’s contributions, creating a supportive and inclusive workplace. Here, networking and mentorship go hand in hand with day-to-day operations, providing a robust support system for career advancement.

Future-Proof Your Career

With New York Life Insurance Co, your career is future-proofed with endless opportunities for advancement. Our comprehensive benefits package supports your life both inside and outside of work, while our leadership and diversity training prepare you to take on new challenges.

Join Our Team

Search for open positions that match your skills and interests. We are hiring creative, curious, and motivated individuals who are ready to drive their careers forward. Explore our job opportunities and find out how your talents can make a difference at New York Life Insurance Co.

Stay Connected

Keep up to date with the latest industry trends, career tips, and company news through our Careers Blog. Personalize your experience by subscribing to job alert emails, tailored to your preferences, and discover the exciting and rewarding opportunities that await at New York Life Insurance Co.

Prepare for Your Interview

Ready to join us? Prepare your resume and sharpen your interview skills to become part of a company that values vision, leadership, and a commitment to excellence. At New York Life Insurance Co, we are not just offering a job; we are offering a pathway to success.

New York Life Insurance Co – A Place Where Careers Are Made

From fostering innovation to encouraging diversity, New York Life Insurance Co is where you can pursue your passions and grow your career. Join us and make a difference in the lives of our clients and communities every day.
Learn more about New York Life Insurance Co
Size
11,960 employees
Industry
Founded
1845

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